Our trip from the airport to the hotel wasn't as expected. There was no child seat as requested, and not even a seatbelt for our 2 year old. Then the driver needed to stop for petrol - adding to an al... See more
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See what reviewers are saying
On 29 May 2018 I used Jet a Limo to travel from Ben Gurion airport to the Isrotel Tower Hotel. Jet a Limo kept me updated by on the status of my ride when my plane landed. I found the Jet a Limo desk... See more
Company replied
Was in Mexico City for business meetings and needed a pick up and drop off at airport. Jetlimo provided perfect service. The driver waited on time as promised, car was comfortable and the whole transf... See more
Company replied
We used Jetalimo three times on a recent holiday. All three drivers were on time, courteous and very helpful. The first vehicle sent was larger than we had been booked, but we weren't charged the diff... See more
Company replied
Company details
Information provided by various external sources
Airport Transfers in over 400 worldwide airports, and the only company online letting you add VIP Fast Track at the airport with only 1 click!
Contact info
POB 194, Maman Building, 70100, Ben Gurion Airport, Israel
- +1-800-567-0077
- book@jetalimo.com
- jetalimo.com
Reply from jetalimo.com
Thank you Lisa, we are always at your service
Great service in Lima
Fast, clean service from Airport to Miraflores.
November 29, 2018
Unprompted review
Reply from jetalimo.com
Thank you so much for your kind review
Very helpful help desk
Had a few problems with my booking , but was assisted very quickly and efficiently.
November 29, 2018
Unprompted review
Reply from jetalimo.com
Thank you so much sir. We are always at your service
Reliable efficient service
Reliable efficient service. Easy on-line booking and driver waiting at the airport.
November 22, 2018
Unprompted review
Reply from jetalimo.com
Thank you so much sir. We truly appreciate your kind review
Top service
Very clean car, driver let us feel comfortable. I booked a car from / to Tel Aviv airport and had very good service. Easy to book, reasonable fares. The only suggestion to step up from “very very good” to “best in class”: at airport, driver should pick up customers closer to door exit.
November 17, 2018
Unprompted review
Reply from jetalimo.com
Thank you so much! In Ben Gurion Airport we indeed operate a 24/ manned counter in Mezzanine 1, as required by the local airport authority. For this an other airports we also offer a VIP service from the plane that grants passengers a fast track at the airport. I have passed your comments forward to our local station. Please provide us with your return trip number if you have one, I'd like to upgrade your return experience even more. Thank You Again!
Reply from jetalimo.com
Thank you sir! It was a pleasure serving you in London for your Heathrow Airport Transfer
Great service
November 14, 2018
Unprompted review
Reply from jetalimo.com
Thank you so much for awarding us 5 stars sir! We appreciate it.
Good service
Good service, one remark, you make the reservation online and receive a confirmation but you still have to call the number to confirm your confirmation. This should be made more clear in the first mail confirmation. But overall satisfied and very friendly reliable customer service.
November 14, 2018
Unprompted review
Reply from jetalimo.com
Thank you once more for your reservations and your business Marianne. We thank you for giving us a 4 star rating and will continue to work hard to ensure next time we get 5 stars from you. If there is anything else we can do on our end to improve in the future please be so kind and let us know.
For your information: calling to confirm your reservation isn't required :)
Thank you again, JetaLimo
Easy to use, Great Service
Easy to find, great drivers who shared knowledge about sites and restaurants that were great, on-time experience. I would highly recommend to anyone.
November 13, 2018
Unprompted review
Reply from jetalimo.com
Thank you so much
I reserved a nice car picture showed…
I reserved a nice car picture showed what I was to get online. When I arrived into Honolulu I was sent a passanger VAN - I am not paying my bill this is total deception and reporting you to the BBB.
Glen Parnell
November 13, 2018
Unprompted review
Reply from jetalimo.com
Thank you for your review Mr. Parnell. We also believe you are corrected and have already performed a refund to your account. We take customer service very seriously. Thank you for your business
I booked 2 trips & was Bribed for a good review
UPDATE: Apparently Jet a Limo reads these review because I got an email offering me 50% refund off my 1st (bad) trip - IF I changed my review from 3 start to 5 stars!...so they will apparently BRIBE YOU - no thanks...
I booked 2 trips - one from airport to hotel - this I would only give 2 stars - Driver was late arriving to airport - when I contacted Jet Limo, the agent was almost useless, told be to go to a kiosk that didn't exist - after running around for 30 minutes, finally he showed up. As he took me out to the car, he carried 1 bag, I carried the rest - once we get to the car - he says - I'm going for a "tea"...so I wait another 10 minutes while he gets his refreshments - (no offer to get one for me). - If this was my only experience, I would never use Jet Limo again
The 2nd time was great - from hotel to airport - showed up on time, very pleasant - got me to the airport to a special gate - Great Driver
October 26, 2018
Unprompted review
Reply from jetalimo.com
Hello Sir. To earn the respect (and eventually love) of our customers, we first have to respect those customers. That is our Golden Rule behavior which we embrace at JetaLimo. If you read our email again, our MAIN Goal was to check as to why you were dissatisfied and yes, absolutely to provide compensation. We value your business sir, and do not take it for granted. We strive to offer exemplary customer service, even when services issues occur.
The compensation is not at all tied to your review. Furthermore, in most cases, by do caring on a personal level for our clients we are able to earn their respect and recurring business, resulting always in more 5 stars review which is something we value very highly as well.
We remain as always at your service
Great service
Easy to use, helpful and knowledgeable driver and good customer service. Happily use them again.
October 21, 2018
Unprompted review
Reply from jetalimo.com
Thank you so much sir. We are very happy that we were able to assist you on this very short notice. Always at your service, Jet a Limo!
Reply from jetalimo.com
Thank you so much Mr. Nilsson for your kind report and your bookings with JetaLimo in London Heathrow airport
Satisfied Customer
Ride from hotel to airport all great. Driver was maybe 5 minutes late, but no big deal. He was friendly and helpful and excellent with our luggage.
October 17, 2018
Unprompted review
I was very pleased with your service.
I was very pleased with your service.
I was especially happy with your greeter, he was very professional and accomodating!
i would highly recommend this service to anyone that travels.
October 17, 2018
Unprompted review
Reply from jetalimo.com
Thank you so much. We appreciate your kind review
Drivers were waiting for us at the…
Drivers were waiting for us at the airport and picked us up promptly at 12:30 A.M. on the morning of our departure. The service was excellent.
October 17, 2018
Unprompted review
Reply from jetalimo.com
Thank you so much!
Reply from jetalimo.com
Thank you Sir! Mario is one of our great driver in Rome, and just like him we offer you services in the whole of Italy including Water Taxis in Venice, and ground transportation in Milan, Florence, Genoa and many more
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