Our trip from the airport to the hotel wasn't as expected. There was no child seat as requested, and not even a seatbelt for our 2 year old. Then the driver needed to stop for petrol - adding to an al... See more
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See what reviewers are saying
On 29 May 2018 I used Jet a Limo to travel from Ben Gurion airport to the Isrotel Tower Hotel. Jet a Limo kept me updated by on the status of my ride when my plane landed. I found the Jet a Limo desk... See more
Company replied
Was in Mexico City for business meetings and needed a pick up and drop off at airport. Jetlimo provided perfect service. The driver waited on time as promised, car was comfortable and the whole transf... See more
Company replied
We used Jetalimo three times on a recent holiday. All three drivers were on time, courteous and very helpful. The first vehicle sent was larger than we had been booked, but we weren't charged the diff... See more
Company replied
Company details
Information provided by various external sources
Airport Transfers in over 400 worldwide airports, and the only company online letting you add VIP Fast Track at the airport with only 1 click!
Contact info
POB 194, Maman Building, 70100, Ben Gurion Airport, Israel
- +1-800-567-0077
- book@jetalimo.com
- jetalimo.com
Excellent service
We had one hour delay, and they wete waiting for us outside.
The driver was nice and drive carfully.

Reply from jetalimo.com
Thank you
Thank you. My flight had been delayed for several hours and your driver was there to pick me up when I landed.

Reply from jetalimo.com
good service
Good service, very last minute booking was carried out on time.

Reply from jetalimo.com
Awesome customer service
We had a mix up whereby we didn’t find our driver when we checked out of our hotel at 0530. As we had a flight to catch we grabbed a taxi. I contacted customer service and they were fantastic. They chased up what went wrong in a really fast manner. In this I mean that emails had a response straight away and they actually cared about making sure it was investigated properly and feed back to us.
It was really refreshing to have a company follow up in such a manner. Great customer service.

Reply from jetalimo.com
We used Jetalimo three times on a…
We used Jetalimo three times on a recent holiday. All three drivers were on time, courteous and very helpful. The first vehicle sent was larger than we had been booked, but we weren't charged the difference. The staff answering our email queries did so very promptly and helped ease our worries about flight delays, etc. I would definitely recommend them.

Reply from jetalimo.com
All around outstanding service
All around outstanding service. From booking to final handshake, the service was quick, efficient and totally worth it!

Reply from jetalimo.com
Bad service
I booked a return trip from the airport to the hotel, unfortunately the driver did not show up for my trip to the airport which puts me in trouble finding another ride in such a short time . I called the operation office they did not have any answers and just asked me to take a taxi.

Reply from jetalimo.com
very proffesional
very proffesional
always availble all over tghe world.

Reply from jetalimo.com
A smooth ride from Ben Gurion to Tel Aviv
On 29 May 2018 I used Jet a Limo to travel from Ben Gurion airport to the Isrotel Tower Hotel. Jet a Limo kept me updated by on the status of my ride when my plane landed. I found the Jet a Limo desk in the airport easily, thanks to the instructions provided upon the confirmation of my booking. Further, my driver, Issac, was very personable and provided a number of tips and recommendations to ensure my vacation in Tel Aviv was enjoyable. All in all a very good service, one that I'd happily use again.

Reply from jetalimo.com
Great service
Great service! On time, professional drivers, nice vehicles & fair prices. Would use again!

Reply from jetalimo.com
Luxury Service
Luxury Service , the car new and the driver very nice . Excellent service .

Reply from jetalimo.com
Reliable and respectful
On time. Helpful and timely and provided excellent service

Reply from jetalimo.com
Arrived at airport
Arrived at airport, no one to greet us. Luckily a driver for a rival company saw our confusion and advised us to go to transport office.
They had our booking and sent us in an airport transfer cab.
For twice their normal price.
I have given one star for bad experience. Unreasonable and rude do not apply. The service was booked on line. Airport transfer staff were able to arrange a transfer.

Reply from jetalimo.com
Great follow up service
Had a slight hiccup but the follow up service was great
Great service thanks again for your…
Great service thanks again for your help !
I will be recommending you in the future
Kind regards,
Shona Paterson
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