First time using after reigniting my trading card passion. Absolute brilliant website giving a smooth and easy experience with top quality ordering, processing and delivery times. A really wide sel... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered a few times now, and have never had a problem. Great prices, fast dispatch (with fully trackable delivery options) and everything arrived in perfect condition, very well packed. The pulls coul... See more
Very impressed with JET Cards. Items dispatch quickly and are well packaged. Have had no problems with preorders or normal orders. Good prices on Lorcana and useful to see stock levels on the individu... See more
Item was delivered quick, really well packaged. I'm impressed at the stock they had, it's hard to find final fantasy TCG booster boxes at a reasonable price. I'd never really heard of Jet cards before... See more
Company replied
Company details
Written by the company
JET Cards is the home of online Trading Card Games. Specialising in Pokemon, Yu-Gi-Oh!, One Piece and Magic The Gathering, we have everything from the latest sealed products such as booster boxes, tins and collection boxes to a variety TCG accessories. Our aim here at JET Cards is to be one of the biggest and best Game Stores in the UK, whilst maintaining our values with high levels of customer service and competitive prices. If you have any questions or queries, please drop us an email or message on social media and our very friendly customer support team will be more than happy to help. We provide FREE tracked shipping on all orders over £100!
Contact info
7d Brydges Court, Castledown Business Park, SP11 9FT, Andover, United Kingdom
- support@jetcards.uk
- jetcards.uk
4.8
Excellent
522 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always 5🌟 for these guys
Always 5🌟 for these guys! Always quick! Always got good stock! and the prices are the best ones on the internet! Honestly been ordering stuff on and off the past year and they always deliver and keep you updated on what’s happening!! 👍🏻👍🏻👍🏻
March 22, 2024
Unprompted review
Reply from JET Cards
Hello Emily,
Thank you so much for this 5-Star review. We are happy to hear that you are pleased with your order.
Thank you for choosing JET Cards and for being a regular customer of ours for the past year!
Kind regards,
Kelly
Customer Support Team
Reply from JET Cards
Hello Jason,
Thank you so much for this 5-Star review. We are happy to hear that you are pleased with your order. We hope that you will shop with us again.
Thank you for choosing JET Cards
Kind regards,
Kelly
Customer Support Team
Absolutely great service
Absolutely great service - quick response, quick delivery, great prices, unbeatable and love the layout of the website. Great seller!!
Bought multiple products and would love to buy more.
March 16, 2024
Unprompted review
Reply from JET Cards
Hello Neel,
Thank you so much for this 5-Star review. We are happy to hear that you are pleased with your order.
Thank you for choosing JET Cards and for being a regular customer of ours!
We have recently updated the website, hopefully you still like the layout and it is easier to use for you. Any feedback you would like to give us on it will be taken into consideration.
Kind regards,
Kelly
Customer Support Team
My second order with Jet
My second order with Jet, both times it has been shipped out very promptly, arriving with Royal Mail Tracked48 as the shipping option. Their prices are often keener than the bigger online TCG stores too.
March 16, 2024
Unprompted review
Reply from JET Cards
Hello Andy,
Thank you so much for this 5-Star review. We are happy to hear that you are pleased with your order. We hope that you will shop with us again.
Thank you for choosing JET Cards
Kind regards,
Kelly
Customer Support Team
Very good all round experience ordering…
Very good all round experience ordering first time
March 5, 2024
Reply from JET Cards
Hello David,
Thank you so much for this 5-Star review. We are happy to hear that you are pleased with your order. We hope that you will shop with us again.
Thank you for choosing JET Cards
Kind regards,
Kelly
Customer Support Team
Reply from JET Cards
Hello Matt,
Thank you so much for this 5-Star review. We are happy to hear that you are pleased with your order. We hope that you will shop with us again.
Thank you for choosing JET Cards
Kind regards,
Kelly
Customer Support Team
Great service all round
Great service all round; fast delivery, packaged very securely, never had a single complaint (I’ve ordered dozens of times from them) *10/10*
March 14, 2024
Unprompted review
Reply from JET Cards
Hello Riley,
Thank you so much for this 5-Star review. We are happy to hear that you are pleased with your order.
Thank you for choosing JET Cards and for being a regular customer with us!
Kind regards,
Kelly
Customer Support Team
Reply from JET Cards
Hello Lewis,
Thank you so much for this 5-Star review. We are happy to hear that you are pleased with your order. We hope that you will shop with us again.
Thank you for choosing JET Cards
Kind regards,
Kelly
Customer Support Team
Reply from JET Cards
Hello Tim,
Thank you so much for this 5-Star review. We are happy to hear that you are pleased with your order. We hope that you will shop with us again.
Should you wish to collect from our distribution centre, this can be arranged on some days. If you email our support team on support@jetcards.uk then this can be arranged with you.
Thank you for choosing JET Cards
Kind regards,
Kelly
Customer Support Team
Excellent service
Excellent service. Arrived quickly and was in great condition.
March 12, 2024
Unprompted review
Reply from JET Cards
Hello,
Thank you so much for this 5-Star review. We are happy to hear that you are pleased with your order. We hope that you will shop with us again.
Thank you for choosing JET Cards
Kind regards,
Kelly
Customer Support Team
Reply from JET Cards
Hello,
Thank you so much for this 5-Star review. We are happy to hear that you are pleased with your order. We hope that you will shop with us again.
Thank you for choosing JET Cards
Kind regards,
Kelly
Customer Support Team
Excellent Shopping Experience
Excellent customer support, item well packaged and quick delivery. I would definitely buy from JET Cards again.
February 28, 2024
Unprompted review
Reply from JET Cards
Hello Daniel,
Thank you so much for this 5-Star review. We are happy to hear that you are pleased with your order. We hope that you will shop with us again.
Thank you for choosing JET Cards
Kind regards,
Jamie
Customer Support Team
Brilliant service and will be back!😁
Brilliant service and will be back!😁
Bought a Pokemon 151 Premium ultra box and on a few different websites this was the best priced with a great trust pilot score.
Ordered with next day delivery,
Item came the next day with fragile tape on the box with the sealed pokemon box inside with foam filling.
Above and Beyond from the seller and would recommend to buy your cards from here.
Ive been stung before by a fake website for cards but this was amazing service - always check trustpilot.
Will be buying again 👍🏼 Thankyou
February 9, 2024
Unprompted review
Reply from JET Cards
Hello Jack,
Thank you so much for this 5-Star review. We are happy to hear that you are pleased with your order.
Rest assured we will always take great care with customer orders and strive to provide you with the best service and prices possible :)
Thank you for choosing JET Cards and we look forward to dealing with you again!
Kind regards,
Jamie
Customer Support Team
Easy to use website
Easy to use website. Was a bit unsure of authenticity at first but found the other reviews very helpful in this. Made an order, had a confirmation email and tracking provided. Delivered the within 48hrs, perfectly packaged. Very good.
February 2, 2024
Unprompted review
Reply from JET Cards
Hello JBean,
Thank you so much for this 5-Star review. We are happy to hear that you are pleased with your order. We hope that you will shop with us again.
Thank you for choosing JET Cards
Kind regards,
Jamie
Customer Support Team
Reply from JET Cards
Hello Jason,
Thank you so much for this 5-Star review. We are happy to hear that you are pleased with your order. We hope that you will shop with us again.
Thank you for choosing JET Cards
Kind regards,
Jamie
Customer Support Team
Product arrived damaged during…
Product arrived damaged during delivery, they quickly responded and resolved when I contacted. I will be using this company in the future just because their customer service is great!
January 29, 2024
Reply from JET Cards
Hello GT,
Thank you so much for this 5-Star review. We are happy to hear that you are pleased with your order.
I am delighted to hear that the customer services team helped you with your damaged order and that you were happy with the resolution they provided.
Thank you for choosing JET Cards
Kind regards,
Jamie
Customer Support Team
Smooth transaction and fast shipping!
January 19, 2024
Reply from JET Cards
Hello Tomé,
Thank you so much for this 5-Star review. We are happy to hear that you are pleased with your order. We hope that you will shop with us again.
Thank you for choosing JET Cards
Kind regards,
Jamie
Customer Support Team
Would recommend.
First time purchasing from JET and wouldn’t hesitate to do so again.
Good price, delivered quickly, and was happy with the pulls which was a bonus.
January 12, 2024
Reply from JET Cards
Hello Rhys,
Thank you so much for this 5-Star review. We are happy to hear that you are pleased with your order. We hope that you will shop with us again.
Thank you for choosing JET Cards
Kind regards,
Jamie
Customer Support Team
Reply from JET Cards
Hello Adam,
Thank you so much for this 5-Star review. We are happy to hear that you are pleased with your order. We hope that you will shop with us again.
Thank you for choosing JET Cards
Kind regards,
Jamie
Customer Support Team
Reply from JET Cards
Hello Juan,
Thank you so much for this 5-Star review. We are happy to hear that you are pleased with your order.
We are always working hard to bring back fan favourites back in stock and will continue to add new and exciting products to the store!
Thank you for choosing JET Cards
Kind regards,
Jamie
Customer Support Team
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