Jewelleryluxe Reviews 205

To anyone who wants to buy rings from here there rings are such low quality cheap plastic rings that are not worth the £48 that I paid They do not provide refund details so I couldn’t even send it back and still have it to this day but I have got rid of it as I wouldn’t even be caught dead in it They do false advertising

We haved some problem whit the Transport PostNL put the package still arrived like it is, amazing!
I recomand them 😁 very seriously .

Was waiting nearly a month for my order when it should’ve been 3-5 business days then when I received my order there was nothing inside the parcel

I ordered a necklace, bracelet, and luxury box. The necklace arrived completely broken, and the box wasn't included at all. Two weeks ago, I was promised a replacement, but I haven't received anything yet, and my emails aren't being answered.

Beautiful , on time, stunning! Can’t complain with the service

It was seamless and the jewelry is as seen

Amazing detail and finishing. You can tell the brand pays attention to quality and design.

I placed my order on 30 January and at first received no tracking information or delivery updates. I had to contact the company through multiple platforms just to try to get basic information about my order.
Because I wasn’t getting clear responses, I left a 1-star review based on my experience at that time. After that, communication finally improved and I received tracking details. However, I was also asked to remove or change my review, which I didn’t feel addressed the actual issue — the lack of communication from the start.
I also had to state that I would pursue formal action if I did not receive a response, and only then did the situation begin to move forward. As a customer, it should not have to reach that point just to receive normal order updates.
If order communication depends on email, this should be clearly explained during checkout. Customers shouldn’t have to chase different platforms or escalate matters just to know where their purchase is.
Tracking was eventually provided, which I appreciate, but the overall experience was stressful and could have been avoided with better communication from the beginning. I hope this improves for future customers.

My braclets still didn’t arrive I Ali didn’t get a reply to my email it’s been over 2 weeks by now.

placed order on 24/12, never recieved any order confirmation or any tracking information. all emails and phone numbers i tried to contact i never got a response, cannot cancel or track my order due to not having the correct information to do so. nobody will respond so completely left in the dark. really not happy, i spent £95 to be treated like crap.

The ordering process is simple and fast. If you have any questions, the staff respond very quickly and are extremely friendly. I’m already really looking forward to my beautiful

First i didn’t get everything i bought, i send u guys an email and u send the missing jewelry to me. Thanku for that. I just have one thing I don’t like about the jewelry. The gold jewelry lost its color. After a few days it was already bronze and silver. For this price it’s really not nice and low quality.

The best and most beautiful budget jewelry. I’ve been a loyal customer with you for half a year now.

Very beautiful products and the customer service helped me really good! Recommend 10/10💓

Love the bracelet and great quality

I had a problem with a product, and they immediately sent me a new one without hesitation! + I received a response within 30 minutes. Great service

The parcel was delivered perfectly fine in the box with no damage (that was what I was scared about) The linea necklace looks exactly like the picture and it’s soooo sparkly I would definitely would buy from this brand again. High recommend thank you

fast and good delivery

It’s just awesome my girlfriend will love it thank you also great service

The jewelry is really pretty. Im just not sure about the quality, the ring I ordered had already lost a stone when I opened it. But in the rest it‘s fine.