Jewelry Candles Reviews 47

TrustScore 1.5 out of 5

1.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

So great way to get someone to spend they money but a total waste of time I have spent over 350 bucks and I have got a total of 14 bucks in all like what a shame you do this to people to wax and bath... See more

Rated 2 out of 5 stars

I have bought several candles as gifts for family and not once has any of them had over a $2 bill. The candles have nice scents and the jars are wonderful to reuse. Those are the only two things I can... See more

Rated 1 out of 5 stars

Sent me the wrong product so i emailed them and they claim they will be sending me the right products. I said okay and asked for the tracking number and i still havent gotten a reply. The seller only... See more

Rated 2 out of 5 stars

I ordered the Bahama Mama cash candle, I received it and let it burn down to the foil showing. I was so excited to open it and see what I had gotten and it was of course just a $2.00 bill. For the cos... See more

Company details

  1. Candle Store
  2. Gift Shop

Information provided by various external sources

For lovely-smelling candles with jewelry inside, visit Jewelry Candles! We have a huge selection of 2-in-1 gifts to surprise and delight you. Shop now!


Contact info

1.7

Bad

TrustScore 1.5 out of 5

47 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely amazing product

Absolutely amazing product!
I just received my order, I got a candle & a Train wax melt. They smell so good, the wax welt will last a long time this thing is huge !
Thank you Jewelry Candles!

March 25, 2025
Unprompted review
Rated 1 out of 5 stars

Will never order from them ever again

Will never order from them ever again. False advertising they say your order will arrive in 5-7 day. It’s been 2 weeks and still no order. I sent an email to the one on their website and haven’t received any answer. I called the 1800 number and a man answered asking me for my bank information. This company is a complete scam wish I did my research before ordering.

February 4, 2025
Unprompted review
Rated 1 out of 5 stars

My wife ordered 3 candles for 100 bucks…

My wife ordered 3 candles for 100 bucks they have jewelry in them and they give you a website to go have it appraised but you click on. The site and it says can't load this site I think this place needs to be held accountable for ripping people off there is no way these 3 little candles are even worth 25 bucks and sorry but we work hard for what money we have to be played with the least you could do is give back 30 bucks to make people feel like they wo. Something instead you go for the quick buck and you get no return customers you fools you could be killing it but no you have piss poor ratings and im sure the BBB and the federal consumers office will be looking into your ways of doing business then you will have a class action lawsuit which you will lose and then have to do jail time and pay back everything you stole plus fines I hope it was worth it but what goes around comes around digdongs

January 23, 2025
Unprompted review
Rated 1 out of 5 stars

Awful, shipping takes FOREVER, they ignore you

Terrible. Says 5 to 7 days shipping, waiting over 2 weeks with hardly any movement at all. I chose DHL, not fedex but they seen to do whatever they want. Contacted, started or was "storms" causing delays. Now I see why amazon dropped this company. Zero stars!!!! Do not bother buying from them!!!! Rip off!!!! Their false advertising and shipping cost me a gift for a sweet 16 that was last weekend!!!!! Terrible. Never again. Shame on you!!!! Missed my event completely!!!!!!

January 17, 2025
Unprompted review
Rated 1 out of 5 stars

****HALF STAR

****HALF STAR, IF THAT!****
THIS COMPANY SUCKS! THEY LIE. THEY USE TIKTOK, AND IM STILL WAITING FOR $60 IN PRODUCT 2 MONTHS LATER. THEY PROMISED IT WOULD BE RESHIPPED AND IT WOULD BE HERE IN 2 WEEKS. ITS BEEN 3! 😠 😡 😤 NO BUENO! Will be reporting to BBB! YELP! AND TIKTOK!!!!!

November 10, 2024
Unprompted review
Rated 1 out of 5 stars

All that time wasted on just $9

The first order that I purchased was lost by USPS. After going back-and-forth with this person, they told me that I couldn’t get a refund because it wasn’t their fault that it was lost. So I had to get a whole new thing. It arrived quicker than the last one. The packets wasn’t hard to find because the baggies were literally right at the bottom or right at the top melted in. All that for $9… Do not waste your money or time.

July 10, 2024
Unprompted review
Rated 1 out of 5 stars

Scam.

Ordered 4 different ones I know it's says only a chance to win more than 2$ but all of them only had a 2$ bill and a 50 cent coin. Scam. And I didn't even have to melt them because the foil was right on top. Don't waste your money.

June 21, 2024
Unprompted review
Rated 1 out of 5 stars

If I could give 0 stars I would, only nice part was the packing. Very cheap. Very sketch.

My order took OVER 2 weeks to arrive when I was told it would be there in 5-7 days. I wasn’t going to get upset about that until I got the products. I ordered 3 things and all three things that were different items and different scents somehow smelt the exact same. The quality was absolutely awful and every item had “cash” inside, which was just a 2 dollar bill. Such a scam, absolutely awful posing as a small business. I never leave a negative review but this was honestly such a bad experience.

May 5, 2024
Unprompted review
Rated 2 out of 5 stars

Looks nothing like what I paid for

First thing I want to say is I been seeing TICTOK videos about your product. So that's what made me buy it. This was my first purchase. I want to say it smells wonderful, but it looks nothing like what I paid for. That's the part I'm unhappy with. No I haven't melted down to see how much money was in it. It's really the bear I'm talking about.

April 29, 2024
Unprompted review
Rated 1 out of 5 stars

Finally!

If i don't receive it im going through legal action!!! I ordered it April 14th, label created on April 21st.. usps doesn't have the item. Its April 29th. You have til May 21st to ship my item or i will proceed with a law suit

UPDATE: My candle is out for delivery today. May 8th. lol Never again will I order from this company. ~ I can't tell people where they should shop, but the reviews will make your mind up. If you heed the advice that you learn by reading, if you do end up ordering. You will be waiting a good 3 weeks.

April 13, 2024
Unprompted review
Rated 1 out of 5 stars

They steal your money

I was charged a huge amount for the candle(41.48) and then a second charged came through of 9.99, even though the original charge included shipping already. Do not order from this company!

April 2, 2024
Unprompted review
Rated 1 out of 5 stars

I order a candle for my birthday and I…

I order a candle for my birthday and I was so excited to light it up. As soon as I lit it, the flames started going crazy. I gave it a few seconds thinking it would calm down and it didn't. Sparks started flying and I had to blow it out immediately. So I wanted to see if I had my surprise in it and it was just a aluminum foil that's it. When I talked to customer service she didn't want to help. She kept saying it goes through a metal detector. But customer service was poor

March 24, 2024
Unprompted review
Rated 2 out of 5 stars

I ordered the Bahama Mama cash candle

I ordered the Bahama Mama cash candle, I received it and let it burn down to the foil showing. I was so excited to open it and see what I had gotten and it was of course just a $2.00 bill. For the cost of the candle even with a online promo code that I searched for that gave me $10.00 off it still was a disappointment especially after watching all the videos of other people getting $100 and more in their candles. The scent is light and smells good but still not worth the price. I wanted to see what I would get from the candle, I did just that and I will not order another one. I learned my lesson from this time.

March 2, 2024
Unprompted review
Rated 1 out of 5 stars

It really is zero rates I did the same…

It really is zero rates I did the same thing I bought six of them and each one of them had two dollars in it. That doesn’t make sense for them to take all that money from people but that’s all right like they say what goes around comes around. What I mean about that company will go broke some day maybe not but it will

December 20, 2023
Unprompted review
Rated 1 out of 5 stars

This place is a scam for sure I placed…

This place is a scam for sure I placed 2 orders with $2 bill inside and a half dollar. All these reviews are accurate they lie to get you to buy over priced items they are really getting a bad reputation in which they obviously don't care about. This is why we should always read the reviews first. Terrible company and I would never recommend.

February 2, 2024
Unprompted review
Rated 1 out of 5 stars

I placed about 4 orders with this…

I placed about 4 orders with this company and then stole lots of money off my charge card and never refunded me back yet . I got the smallest about of money in a exspend bath both I got $2.50 from a bath bomb that was $30. Dollars. They lie to you and don’t treat you nice ether. I’m still waiting for my full refund , I ordered this items last June and I’m still waiting for my full refunds.

December 12, 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look