John Finch Computers Reviews 28

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

John was great with my request. he then passed me onto John from accounts and he delt with all my finance issues. he then pasted me on to John from customer relations and he sorted it all out. then I... See more

Rated 5 out of 5 stars

We have worked with JFC for almost 10 years, they are extremely knowledgeable, efficient with cost effective solutions to our technical needs. As IT experts they approach every conversation with a... See more

Company replied

Rated 5 out of 5 stars

John Finch Computers have been supporting the IT for my business, Kinder Accountants, for many years. John and his team are incredibly knowledgeable, and nothing is too much trouble. They alw... See more

Company replied

Rated 5 out of 5 stars

John Finch Computers took over our IT systems earlier this year. They have supported us really well in sorting out some teething problems. The team are friendly and responsive and we would recommend t... See more

Company replied

Company details

  1. Computer Support and Service Company
  2. Business and IT Consulting Agency
  3. Computer Security Service
  4. Data Recovery Service
  5. Software Company
  6. Website Designer

Written by the company

For over 20 years, John Finch Computers has been delivering expert IT support nationwide. With more than 350 outstanding reviews, we take pride in being your go-to partner for all things business IT. As certified Microsoft providers, we specialise in MS365, cybersecurity, school and college IT systems, software and website development, data recovery, and Apple device expertise. In partnership with Microsoft and other leading IT manufacturers like HP and Fortinet, we are committed to providing the right services and equipment at competitive prices.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

28 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Simple, stress-free and reasonably priced

As a magazine journalist in the eighties I welcomed swapping my forty-year-old Remington portable for an IBM, DOS-based word processor, even if writing was now more like programming. Could I ever have dreamed there would come a day when I would watch the cursor dancing across the screen of, let's say, the IBM's great great grandson, propelled not by me but an articulate expert four miles away. Who, very occasionally, asked me to break off from drinking coffee to click here or there, explaining why, and perhaps discussing the weather. And lo, the link beween my PC and printer was re-established in no time. Thus we have entered the era of the Civilised PC Repair and this is one of the specialities of John Finch Computers of Hereford. Bless them all

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

John was great with my request

John was great with my request. he then passed me onto John from accounts and he delt with all my finance issues. he then pasted me on to John from customer relations and he sorted it all out. then I went on to a dating website and guess who I seen, John. John is hot as fook. John, john , john john, jonny john

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

Really helpful team

Really helpful team of staff providing us with technical support for a variety of computer systems. Most recently helping with website maintenance. Quick to respond to enquiries, provided friendly helpful advice and good solutions to issues.

April 25, 2025
John Finch Computers logo

Reply from John Finch Computers

Thank you for your review. We are thrilled to hear that you found our team helpful for a variety of computer systems as well as web support. Providing friendly, effective and quick support and solutions is always our goal so its great to hear that this was achieved. If you need any further support, please don't hesitate to contact us.

Rated 5 out of 5 stars

Excellent communication & continuous support

Excellent communication during development stage of our webpage, as well as continuous support with innumerable small tasks. I am really grateful also for the advice and guidance offered regarding GDPR etc.

March 21, 2025
John Finch Computers logo

Reply from John Finch Computers

Thank you for your review. We are happy to support with any task, big or small to ensure that our clients receive the best possible support. We look forward to supporting you further going forward.

Rated 5 out of 5 stars

Update to my “1*” review

Update to my “1*” review: I have been contacted by a very polite mr Finch, and the cause for no response has been found and resolved amicably: the “1*” no longer applies: I’m changing it to a “5*” for professionalism and courtesy. And my tech problem will be looked at.
Thank you.

March 15, 2025
Unprompted review
John Finch Computers logo

Reply from John Finch Computers

Thank you for your review update. We are pleased to hear that you are satisfied with the service you received. We are here to help should you require any further support.

Rated 5 out of 5 stars

Outstanding Web Development Service and Ongoing Support

I worked with the JFC Website Development Team, specifically April and Kashif, to build a bespoke member site on our existing website. The project was completed in just three months; impressive given the complexity and scope.

Their ingenuity, attentiveness, and fast work ensured that we launched on time with the functionality and design we required. I continue to work with them in a support capacity and whenever I present them with an issue, I can rely on them to respond quickly with an effective solution.

I highly recommend the Website Development Team for their exceptional service, professionalism, and expertise. And their sense of humour!

February 21, 2025
Unprompted review
John Finch Computers logo

Reply from John Finch Computers

Thank you for the review of our web development team. We strive to provide a service that is tailored to our customers and meets their needs with highly effective solutions in the most innovative ways. Working closely with our clients is crucial to getting the best outcomes and a rewarding aspect of our work. Thank you for your continued custom and we look forward to further supporting you.

Rated 5 out of 5 stars

Fantastic service every time!

Fantastic service every time!! I couldn’t fault any of the team, they’ve always been so kind and so helpful even in situations where I’ve been a little bit silly and stuck. I will continue to highly recommend this company.

December 3, 2024
John Finch Computers logo

Reply from John Finch Computers

Thank you for your review and your continued custom. We appreciate IT can be a daunting concept, so are happy to help with any issue, big or small! We look forward to continuing to support you in the future.

Rated 5 out of 5 stars

New Website Design

April and Kashif have designed and implemented a new website for us. They have been fantastic throughout the entire process, working closely with us to ensure all of our requirements were met. The whole process has been an enjoyable one and I highly recommend them to anyone looking to upgrade or redesign a website.

November 28, 2024
John Finch Computers logo

Reply from John Finch Computers

Thank you for your review. We are pleased to hear that you have had such a positive experience with our web development team. We have enjoyed the process as much as you have and are here to support you going forwards.

Rated 5 out of 5 stars

John Finch and team are golden

John Finch and all the staff are now part of my company infrastructure. Without them on hand to help us with all our computer and system issues we would be in trouble. I have 100% trust in them and their abilities .
Mark Harris
MD theoheat ltd

December 4, 2024
John Finch Computers logo

Reply from John Finch Computers

Thank you for your review Mark. We enjoy working closely with our customers and their business staff to ensure the best possible IT support.

Rated 5 out of 5 stars

Hereford Cathedral and its community…

Hereford Cathedral and its community rely extensively on its IT infrastructure. From our business centre's day-to-day communications, our meeting scheduling, marketing and finances work, and the retail operations of both the gift shop on-site café.
The need for a reliable team of engaging local experienced and educated engineers is vital to keeping our business capable. We have used John Finch Computers (JFC) since 2021 to provide our IT support and have found them to be very professional, extremely helpful and cost effective. We would wholly recommend JFC.

December 4, 2024
Unprompted review
John Finch Computers logo

Reply from John Finch Computers

Thank you for your review and recommendation. We are proud to have supported such a prominent Hereford landmark with their IT needs since 2021 and look forward to continuing this support in the future.

Rated 5 out of 5 stars

IT Support & IT Issues

The whole experience from making contact to solving the issues, if you have a problem get help from John Finch Computers as your problem will be resolved quickly. ***** Service

December 3, 2024
John Finch Computers logo

Reply from John Finch Computers

Thank you for your review. We always strive to offer a service for our customers that is quick and concise to get you back up and running as soon as possible. Thank you for your continued custom.

Rated 5 out of 5 stars

Response is key

I have been with John Finch computers for years. For me it is crucial that if I have any tech difficulty I can contact the office and someone will respond and help me immediately. This makes me feel more secure in my business. I couldn’t manage without this.

December 3, 2024
John Finch Computers logo

Reply from John Finch Computers

Thank you for your review and your continued custom over the years. We are pleased to hear that you feel secure in your business as a result of the support you receive from John Finch Computers.

Rated 5 out of 5 stars

A friendly, local business

A friendly, local business we have used for many years. I would highly recommend.

December 3, 2024
John Finch Computers logo

Reply from John Finch Computers

Thank you for your review and continued custom. We value your business and look forward to continuing to support you in the future.

Rated 5 out of 5 stars

An excellent local company

A first class local business with capacity to look after small and large companies. Always excellent, prompt service.

December 3, 2024
John Finch Computers logo

Reply from John Finch Computers

Thank you for your review. We are always happy to tailor our support to smaller or larger businesses to ensure they get best, most cost-effective IT support as possible.

Rated 5 out of 5 stars

A fantastic IT support company who'll…

A fantastic IT support company who'll take the time to get things right for you - highly recommended!

Their staff are super-knowledgable and extremely helpful, all very down to earth and approachable. They're enthusiastic about IT and keen to ensure you understand what's going on and what's possible - they're very pro-active in that way too.

December 2, 2024
John Finch Computers logo

Reply from John Finch Computers

Thank you Dan for this review - we really enjoy working closely with our clients to ensure they get the best IT support possible. Thank you for your continued custom and we look forward to working with you more in the future.

Rated 5 out of 5 stars

Professional and quick to respond

John Finch Computers have been supporting the IT for my business, Kinder Accountants, for many years.

John and his team are incredibly knowledgeable, and nothing is too much trouble.

They always deal with our support queries professionally and quickly, and they are a lovely bunch to work with!

I recommend them to my clients all the time, and would be lost without them!

November 30, 2024
John Finch Computers logo

Reply from John Finch Computers

Thank you Sharon for this review and the recommendations - its very appreciated. We look forward to continuing to support you with your IT needs in the future.

Rated 5 out of 5 stars

Great service!

We’ve been working with JFC for many years now. They have a large team with significant expertise in a number of different areas. They’ve been supporting us with general IT enquiries, web and app development, and building bespoke hardware. They’ve been very adaptive to our needs over the years and have always provided excellent support. We would highly recommend their services.

October 1, 2024
Unprompted review
John Finch Computers logo

Reply from John Finch Computers

Thank you for this great review and recommendation. We are pleased to hear that our array of services and team's expertise have been able to support your business in a range of different areas. We appreciate your continued custom and look forward to continuing our work with you in the future to ensure the best IT support.

Rated 5 out of 5 stars

Great service

Great service, support and technical know how. Super friendly and highly recommended

November 30, 2024
John Finch Computers logo

Reply from John Finch Computers

Thank you for this review. We are pleased to hear that our team were able to support you with your IT needs.

Rated 5 out of 5 stars

Great support and excellent advice.

Great support and excellent advice.
Definitely recommend!

November 30, 2024
John Finch Computers logo

Reply from John Finch Computers

Thank you for this review and recommendation - we look forward to working with you going forward.

Rated 5 out of 5 stars

Excellent Service

I got in touch with JFC about modernising my outdated website. April and the team worked on a plan to encompass everything I needed on the website for my business and worked with me closely to make sure my needs were met. April made the whole process so easy. I am extremely pleased with the end result. Also here are just a few of the comments I have had on enquiries through the website:

‘We love the look of your website and wanted to enquire about packages and prices you offer and if you are available for that date?’

‘You are recommended by the venue and your portfolio looks amazing!’

I would 100% recommend John Finch Computers.

November 29, 2024
John Finch Computers logo

Reply from John Finch Computers

Thank you for this great review and recommendation - we are thrilled to know that you are pleased with the end result and that you have received such positive comments. When it comes to website development, working closely with our clients is key to ensuring that they receive intuitive, effective solutions and precise functionality for their web page. We have very much enjoyed the process.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look