JG Pest Control Reviews 1,385

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,362 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, professionalism, and extensive knowledge, which contributes to a positive and reassuring experience. The service provided is consistently described as excellent, with many appreciating the efficiency and effectiveness in resolving their pest issues. Reviewers also highlight the exceptional customer service and quick response times, noting that their concerns are addressed promptly and thoroughly. However, some customers also noted issues with the company's phone answering times and occasional delays in customer service updates regarding technician arrival. A few other people also felt that the services they were sold were not fully delivered, specifically regarding internal inspections and proofing, leading to dissatisfaction and unresolved issues.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism, knowledge,... See more

Service

Customers had positive experiences with service, praising the professionalism, knowledge, and efficiency of... See more

Customer service

Users describe positive interactions with customer service. Many reviewers highlight the helpfulness,... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers praise the quick and... See more

User experience

Clients share positive opinions on user experience, consistently praising the staff for being friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Called the JG Pest control as had heard and seen bees entering my property. Mike arrived within an hour of calling and located the nest recovered the queen and nest, to relocate, as well as help as ma... See more

Company replied

Rated 5 out of 5 stars

Operatives very friendly and helpful Steve was particularly helpful,getting up to look at tiles on roof to make sure no holes. If l have one small complaint,it was that answering your company phon... See more

Company replied

Rated 5 out of 5 stars

Very friendly gentleman and reassuring. Showed me how treatment worked and was able to answer my questions. Also explained how Pest Control as a company covers wide area. Am an old lady,and felt s... See more

Company replied

Rated 5 out of 5 stars

After a sleepless night with a noisy rat having a party in our loft, we were very happy to see Alastair just over an hour after we called. He was very professional, quick and efficient in assessing th... See more

Company replied


Company details

  1. Pest Control Service
  2. Bird Control Service

About JG Pest Control

Written by the company

JG Pest Control is a family-owned, customer-focused pest management company dedicated to supporting households and businesses across the UK with reliable, effective solutions.

We’re proud to be a trusted choice for pest and bird control, offering a full range of services including bird proofing, wasp nest removal, bee management, rodent control and specialist falconry-based pest control.

Fully insured, certified and accredited, we provide professional services you can rely on, giving you confidence that your pest issue is being handled by the right team.

Our growing team—now over 100 strong—is made up of highly trained, experienced staff. Thanks to our supportive management and excellent employee benefits, we continue to attract and retain some of the best talent in the industry. Get in touch today to discuss your pest problem.

VISIT OUR WEBSITE ENQUIRE NOW

Quality service, guaranteed.

Your local experts, here to help

Your local experts, here to help
We’re proud of our long-standing dedication to delivering quality pest control at fair, competitive prices. Every service we provide is fully guaranteed – and always carried out with a smile. Give us a ring today for more details, or simply for a friendly chat about what we do

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
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1-star

Replied to 95% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Pigeon nest in the loft

Steve and his colleague dealt with the problem in a through and professional way. Keeping me informed at all times, throughout the process. Finishing the job on the day, as they promised.

April 14, 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

He was very helpful he gave us great…

He was very helpful he gave us great advice thank you very much

April 13, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Alister was incredibly helpful and…

Alister was incredibly helpful and thorough, talked me through every aspect of his visit and explain why and how the pest were getting in and how to prevent them moving forward. Honestly absolutely thrilled with how helpful he was.

April 13, 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Outstanding service

Outstanding service. Really pleased with how efficient and supportive the team has been. Danny, who treated the house was great and very reassuring 👍👍👍

April 13, 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Efficient and professional

Danny is extremely efficient and knows exactly where to place the bait traps on our property.
He is both res[ecful of our garden and professional

April 13, 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Very good service and very helpful

Very good service and very helpful, trying to locate the issue.

April 8, 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Mike's service was nothing short of top…

Mike's service was nothing short of top class and he's credit to your organisation.

April 13, 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Very nice and helpgul young man who did…

Very nice and helpgul young man who did the job and gave advice.

April 13, 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Very polite operative

Very polite operative

April 13, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Great service

Prompt, clear, to the point. Very effective very efficient.

April 13, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

V happy with service

Phoned JG about some rats in the garden on Sunday and they assigned Phillip who came round first thing Monday, took a look at the issue, clearly and professionally explained what the next steps were, set up some traps and then answered all my questions - v happy with the service.

April 13, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Very helpful and informative

Very helpful and informative

March 23, 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Kieron

Kieron , even though he caught us on the hop by being half an hour early, was very professional and helpful . He explained the signs and caused of mouse infestation and completed the house survey. At no time did we feel pressured into any immediate costly remedial action .

April 12, 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Rat infestation in loft

Very efficient and professional.
The representative was extremely kind and reassuring. Would definitely use them again.

April 10, 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Billy did an amazingly through job for…

Billy did an amazingly through job for us today. I am very grateful for his attention to detail. I would recommend him for your pest control issues

April 12, 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Thorough inspection and follow up still…

Thorough inspection and follow up still to be arranged

April 3, 2026
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Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Bed bugs problems

Thank you for your expertise. Much appreciate for all your help and advice. Very fast and reliable service. Definitely will recommend

April 12, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Helpful and quick service

Helpful and quick service. Phillip Explained everything he was doing, set the traps and gave clear information about next steps.

April 11, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Phillip was really helpful with my…

Phillip was really helpful with my carpenter ants, really thorough pulling the furniture out to check etc. Would recommend

April 11, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

Rated 5 out of 5 stars

Steve was incredibly efficient

Steve was incredibly efficient. I have two kids and the rodent problem was sorted straight away with no mess. Fabulous service, thank you!

April 11, 2026
JG Pest Control logo

Reply from JG Pest Control

Hi there,

Thank you for posting your positive review. At JG Pest Control we value your time and always strive to provide fast and efficient service.

JG Pest Control Team

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