Naddia and Jessica were very through explain everything and the benefits of the program. Becoming debt free as it relates to the interest rates on cards, life smacking you around and car 7 home repair... See more
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For over 30 years, JG Wentworth has served thousands of customers who want to achieve financial freedom. Recognized as USA Today’s Most Trusted Brand (2026) and a USA Today Top Workplace (2024–2026), we’re proud to deliver solutions people can rely on. Whether you owe money or are owed money, we can help you meet your financial goals.
If you’re owed money
You may know about our structured settlement program from our famous, operatic jingle—but did you know that in addition to buying structured settlement payment streams in exchange for lump sums, we also purchase annuity payments, lottery prizes, and casino winnings?
At JG Wentworth, we believe that you should be able to access the money owed to you now, not later, and we have a solution for anyone who wants to receive their payments upfront. If you have a payment stream, we’ll purchase some or all of your future payments for the best price, guaranteed. In return, you’ll receive a lump sum payment when you need it—instead of getting it on someone else’s schedule. We make the process as simple and stress-free as possible for our customers, offering excellent customer service and answering all your questions as we go.
If you owe money
If you’re feeling overwhelmed by your debt, we can help. JG Wentworth’s debt relief program allows customers to lower their debt while repaying it fast, with many of our customers graduating from the program in just 2-4 years.
Here’s how it works: when you call us, you’ll speak with one of our certified debt specialists so we can get an idea of what you owe, what type of debt you have, and what your options are. Together, we create a personalized program to repay your debt and help you set aside money each month into a dedicated savings account. Meanwhile, we negotiate with your creditors on your behalf to lessen the total amount of debt you owe, staying connected with you each time we successfully negotiate a lower amount. We treat our debt relief program like a partnership, offering support to all current and graduated clients.
A name you can trust
At JG Wentworth, we value transparency and remain committed to giving each of our customers a great experience. As a USA Today Most Trusted Brand (2026) and Top Workplace (2024–2026), we continue to put our customers first. Money matters can feel overwhelming, but we’re here to help you understand your options and achieve your financial goals.
You know our name—now get to know us! Learn more about our services at jgwentworth.com or give us a call at (866) 930-6480.
For assistance in finding a financial solution that fits your life, turn to JG Wentworth - just as thousands of others have for the last 30 years.
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Excellent!!!
Claudeen (hopefully I spelled it right) was great. I love she was direct, explained excellent, great customer service, patient with me and very efficient. My whole experience was excellent and on point. Thank you.

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Mike was kind and helped me understand all of the options.

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Tonya Stanley was extremely thorough and helped me understand what is going to happen and what my responsibilities are. She answered every question I had and was very personable. I am glad I made this decision!!!!

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The assistance I received from Hassan was outstanding! He was professional and provided information that was easy to understand.

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Brian is a5 star representative great guy explained everything and helped me in the most professional way thanks alot

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Truly the best that every customer can count on for debt relief!!!

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Nicole Blue was very helpful explaining my options and taking care of my situation.

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The patience and the professionalism displayed is. What made me go through with the program.

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Very polite people, Very concerned for their clients and wanting to see them do well and rise above the financial situations they are currently in. I am so glad they called me and explained who they were and how they help people.

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Noah was fantastic. He was awesome to deal with and explained everything in a very simple, easy to follow manner. This was a very positive experience.

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Saif K. provided great professional service. Showed me respect during the entire process and worked diligently to get me the help I needed.👍👍👍

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Super helpful definitely helped take a big load off my back and now I can help myself and help my credit to be better. Thank you very much

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Customer service is nonexistent! Not able to get my issue resolved after multiple attempts!

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Very smooth and easy to understand process. Josh explained the whole process in a way that was easy for even me to understand.

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We had the greatest representative explain in detail everything we needed to know and understand. The process was fast, unlike others we had spoken with that had us on the phone forever. JGWentworth is a trusted name so we felt confident going to them and the reviews were stellar. By the time our call ended I felt like the world had been lifted off my shoulders, our credit may take a hit but hopefully we can rebuild it again. We were in financial difficulties due to the fact we had been caught in Hurricane Helene and had to live off credit cards for several months to survive, it simply got out of hand, we tried to stay ahead but eventually it became overwhelming. This wasn’t an option we had looked forward to but we’re so grateful it was there to help us.

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Joe was very informative and very helpful

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My interaction went beyond my expectations. Thomas, the gentleman I spoke with was courteous and helpful, knowledgeable, and patient as I navigated Mike options with him. I only wish I had turned to JG Wentworth a few years ago.

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Reply from JG Wentworth
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