Jiffy Reviews 1,704

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 44 reviews, most reviewers were somewhat happy with their experience overall. Many consumers express significant dissatisfaction with the company's customer service, frequently citing difficulties in reaching a live person and receiving timely, helpful responses. People also report issues with product quality, including incorrect items, missing parts of designs, and poor print quality. Additionally, numerous customers highlight problems with delivery services, such as delayed shipments, inaccurate tracking, and orders arriving later than promised. However, some customers have had positive experiences, praising the fast turnaround times, excellent quality of products, and helpful customer service. A few people also appreciate the wide variety of clothing brands and colors available, as well as the efficient return policy.

What people talk about most

Order

Customers consistently note ambiguous experiences with order fulfillment. Many reviewers report significant... See more

Product

People report negative experiences with product, particularly with transfers. Many reviewers received... See more

Customer service

Users describe negative interactions with customer service, often citing a complete lack of live agents and... See more

Delivery service

Reviewers express significant dissatisfaction with the delivery service. Many customers report issues with... See more

Service

Reviewers highlight negative aspects of service. Many customers express disappointment, calling the service... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I placed an order for JiffyTransfers UV DTF stickers and was very impressed. The turnaround time was incredibly fast, the quality was excellent, and their customer service was extremely helpful throug... See more

Rated 4 out of 5 stars

Shipping times are amazing (to CT). I can sometimes get orders the next day. Customer service is excellent and the return policy is next level. I've been ordering here for years for my small busine... See more

Rated 2 out of 5 stars

I ordered 4 design transfer image and that was supposed to be delivered in 2 days but was not delivered until 3 days later after complaining. I will not use them again.

Rated 5 out of 5 stars

Went to the one in Fair oaks. Was greeted by a bunch of great guys. Was told exactly what they were going to do. Even kept me informed about their findings. Was in and out of there within 15 minutes.... See more


4.0

Great

TrustScore 4 out of 5

2K reviews

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Rated 5 out of 5 stars

Great prices, fast delivery!

Great prices! Fast delivery. Items were as advertised. Not a fan of the chat bot though, had to ask it 3 times before it gave me an answer. It was a very accurate answer though, just took it a bit to answer.

May 28, 2026
Rated 5 out of 5 stars

Same day turnaround!

I literally ordered letters to put names on the backs of shirts today and received them about 6 hours later! Talk about same day service! The letters look great and quality is top notch! Shipping is pricey but for that fast of a service, it was worth it.

May 29, 2026
Rated 3 out of 5 stars

Dusty dirty shirts

Some of the shirts that I received where a little dirty besides that the quality was great just was sad that I had to used some shirt that where dirty like from dust and they where white so didn’t look clean at all.

May 29, 2026
Rated 1 out of 5 stars

75% of the shirts i ordered were jammed…

75% of the shirts i ordered were jammed in a box. They were so wrinkled. It took me 3 hours to get the wrinkles out.
This was not the first time this has happened. I had stopped ordering large orders because of that but decided to try again...and it was a complete mess!
I complained but got no response. I would have returned them but needed them asap so I decided to press everyone one of them. They can do better. Especially since the prices have went up. And now a fuel charge and higher shipping prices!

May 29, 2026
Rated 1 out of 5 stars

Customer service is unreachable

I have loved using Jiffy for years. I have been a very loyal customer but recently their customer service has gone downhill. Yesterday, I placed an order for same-day delivery. I was in a bind and needed something very last minute. When I logged on I had nine minutes to place the order in order to get same-day shipping. When I hit order it changed from same-day shipping to next day from 1 to 6 PM. I immediately attempt contact them to let them know I did not want the order if it could not be delivered same day.

I tried the chat but only had a bot response. I tried to email orders @ jiffyshirts.com, as I have done in the past and gotten almost an immediate response, and received an automatic email response saying that the email address was no longer monitored and I had to go to the website.

I went to the website and tried to contact and none of the choices fit my situation. However, I submitted two different tickets and heard nothing.

I did everything I could to contact them to let them know if they could not deliver it that evening, as the website said they would (I submitted the order within the deadline for same day delivery) that I did not want the order.

This was not an inexpensive order. And, it was for shirts that I needed to make for an event at 9am today. The decals they sent are useless to me now and was a waste of their resources. I plan to dispute the charges because I did everything I could do to cancel the order.

Also, their prices have skyrocketed in the last few weeks/months.

Hopefully they will fix this situation, refund my order and if they do I will come back and adjust my review.

May 29, 2026
Rated 1 out of 5 stars

I tried to reach out for 2 days

I tried to reach out for 2 days. Your design team cancelled my order instead of following up first. I've been trying to email, chat, call, and submit through the contact us page. It shouldn't be this difficult to reach customer service.

May 29, 2026
Rated 5 out of 5 stars

Always Fast!

Everything is ALWAYS delivered fast and if there is ever an issue, it is handled right away!! That is why I always choose Jiffy!!

May 29, 2026
Rated 1 out of 5 stars

Ordered shirts you canceled transfers.

Ordered shirts - they were delivered fine. Ordered DTF transfers. Come in This morning to see that you cancelled the DTF order because you couldn’t work with the file. It was a file that contained only text - no real graphics. No one could pick up the phone and give me a heads up. The file loaded up and went through the entire process on your app. Now I will scramble to get my prints done to meet an order date. This is not the type of customer service that I have come to expect from Jiffy and that fact that no one bothered to respond to my email today only makes it worse.

May 29, 2026

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