While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Online Marketplace
  2. e-Commerce Service

Written by the company

Jiji Tanzania is a leading online marketplace, trusted by over 1 million buyers and sellers nationwide. Jiji has empowered Tanzanians to buy and sell a wide range of products and services across the country. With its user-friendly interface and advanced security measures, Jiji ensures a safe, seamless, and reliable trading experience for all users.


Contact info

3.8

Great

TrustScore 4 out of 5

9 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Jiji is the worst platform

Jiji is the worst platform. I listed my adverts but sadly they were unable to verify my ID. Their customer service is the worst I have ever come across. I would not want this kind of platform
Updated
To list adverts I paid Kshs 1,600+5,039=6,639. The items were of great interest to customers who could not reach me on my Kenya mobile since my preference was what's up. Jiji kenya closed the adverts, never refunded te money, never bothered to see if their customer had issues. I have contacted them but no success so far. Jiji Nigeria has been very helpful in following up, but Jiji Kenya is terrible. I hear from my network of friends that Jiji Kenya does this to customers and many are starting their e-shops. I have never seen such a corporation with deplorable customer service which seems tragic especially once money is taken from customers.

October 4, 2024
Unprompted review
Jiji Tanzania logo

Reply from Jiji Tanzania

We're so sorry to hear about this 😔
Please tell us more about what happened via support@jiji.co.tz
We'll do our best to assist you 🙏

Rated 1 out of 5 stars

Fix your customer care and secure your…

Fix your customer care and secure your app.
There are a lot of scammers.

June 19, 2024
Unprompted review
Jiji Tanzania logo

Reply from Jiji Tanzania

Hi Martha! Thanks for sharing your feedback. Could you please share more about your experience with us via support@jiji.co.tz?

Our app is being secured with some of the most up to date technological solutions. We're constantly updating our security measures.

We also encourage our users to arm themselves with some of our Safety tips via our FAQ in order to protect themselves. Visit any of our verified accounts to know more about our Safety tips.

Thanks for choosing Jiji! 💚

Rated 4 out of 5 stars

Basically I love the fact that Jiji…

Basically I love the fact that Jiji helps people to make money from their well used old items.

January 16, 2024
Unprompted review
Jiji Tanzania logo

Reply from Jiji Tanzania

Hi Ajibade! We're happy you're able to turn your clutter to cash on Jiji. Thanks for choosing Jiji 💚

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look