Jimmy's Car Hire Reviews 108

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Exceptional service. Everyone we spoke to at Jimmy’s was helpful, friendly, reliable and a pleasure to deal with. The car was absolutely fantastic. We were running late for our flight and Ryan even ca... See more

Rated 5 out of 5 stars

This was, no doubt, the best car rental I've ever experienced. First contact was great, further communication as well, the guys were easy-going, super-friendly and any question I raised was answered... See more

Rated 5 out of 5 stars

The process was so easy! No delay in communication. No deposit needed. No credit score. You simply pay and collect. The gent who helped me was Ryan. He was quite helpful and responsive. He even a... See more

Rated 5 out of 5 stars

A great experience all-round The key points: • The car was in perfect shape, newly-cleaned and looking fresh • Pick-up and drop-off was seamless and convenient • All correspondence with Jimmy’s... See more

Company replied

Company details

  1. Car Rental Agency

Written by the company

We're Jimmy's. Suzuki Jimny rentals in Cape Town, and the opposite of everything you dread about car hire. No queues. No hidden fees. Just the keys and the road.


Contact info

4.8

Excellent

TrustScore 5 out of 5

108 reviews

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Rated 5 out of 5 stars

Excellent experience

Excellent experience. The car was exceptionally well maintained and in top-notch condition. We had a wonderful time exploring Cape Town with it. Highly recommended.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

Just what you need

Beautiful. Just what I was looking for.. only jimny’s rental. And in a place like CPT that is just perfect. Cars are just amazing. Thank you guys!

April 3, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Great experience hiring a car with Jimmy. Ryan was very responsive and helpful. The pick up and drop off processes were seamless. Great car. Thanks

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional service and value!

Exceptional service. Everyone we spoke to at Jimmy’s was helpful, friendly, reliable and a pleasure to deal with. The car was absolutely fantastic. We were running late for our flight and Ryan even came to meet us at the drop and go terminal last minute so we didn’t have to park inside - 12/10 would highly recommend Jimmy’s. We’ll definitely be using them for our future trips.

January 20, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely great experience with Jimmy’s Car Hire

We had an amazing experience with Jimmy’s Car Hire for our Garden Route trip! We rented the Jimny named Amelia, and she was absolutely perfect – clean, reliable, and so much fun to drive.

A special shoutout to Ryan, who welcomed us with a warm smile and supported us throughout the rental. His communication was excellent clear, quick, and genuinely caring – which made the whole process smooth and stress-free.

We couldn’t have asked for a better car or better service. We’ll definitely choose Jimmy’s Car Hire again on our next visit. Highly recommended!

November 24, 2025
Unprompted review
Rated 3 out of 5 stars

We had to wait an hour to take delivery…

We had to wait an hour to take delivery of the Jimny, even though a firm arrangement was made for a time of collection.

It was clear that there was no intention to meet us at the correct time. A lie was offered that it is 30 min late - but with 30 min past it was communicated it is in the wash bay.

Great way to start a holiday - standing in a parking lot if the airport waiting for an hour, because my time has no worth.

Drop off was no improvement

October 31, 2025
Unprompted review
Jimmy's Car Hire logo

Reply from Jimmy's Car Hire

Dear Carel,

Thank you for your feedback about collecting your rental. I’m truly sorry your holiday began with an hour-long wait, despite our confirmed arrangement. Your time is valuable, and we let you down.

The vehicle was not ready when promised, and the initial 30-minute estimate was inaccurate. That’s on us.

To make it right:
- We’re happy to offer you a 25% discount voucher for your next booking, valid for 12 months.

If the drop-off was also disappointing, please let me know so we can address it.

We’re putting measures in place to ensure this doesn’t happen again.

Safe travels, and thank you for giving us the chance to improve.

Warm regards,

Jimmy’s Car Hire

Rated 5 out of 5 stars

Easy process

Easy process. Ryan was great at handover and handing back. He was willing to be contacted at any time during our stay if we needed to. I would book again.

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

Car hire

Such an easy process, managed to book a car at 4.30pm and picked it up at 6pm.
Nice guy at the hand over and collection.
Would recommend to anyone and would use again happily

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

The easiest rental

The process was so easy! No delay in communication. No deposit needed. No credit score. You simply pay and collect.

The gent who helped me was Ryan. He was quite helpful and responsive. He even assisted me earlier than the booking time stated. Very flexible.

Would definitely recommend and hire again.

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

car rental made fast and simple

A very well-organized small car rental company that only offers Jimny's. We initially searched in vain for an office location in Seapoint, but it doesn't exist. Everything is done via the website and WhatsApp. The clear contract is created and signed online, and data and documents are uploaded online. Everything is quick and pragmatic, without unnecessary, time-consuming, and confusing paperwork. The handover of the vehicle and a brief introduction by Ryan took place at a gas station in Seapoint and was lightning fast, as everything had already been clarified in advance. Any further questions before and during the rental period were always answered quickly via WhatsApp. The Jimny is really fun to drive and is also not immediately recognizable as classic rental car in traffic. Returning the vehicle to the same location was just as quick and easy. All this at a very good and fair price. Highly recommended.

September 27, 2025
Unprompted review
Rated 5 out of 5 stars

What a great experience

What a great experience! Fantastic communication before, during and after the rental dates. Pick up and drop off were quick and easy. Will definitely use them again.

June 28, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience!

Excellent experience! Super friendly, great car and perfect service. Much recommended, would always go back to rent again. Thanks Ryan!

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Best car hire service

Communication about the booking from leading up to the pick up date, to the actual pick up and drop off date. The ease of making a booking and payment. Everyone is so helpful and responsive. Best car hire experience I've had.

May 30, 2025
Unprompted review
Rated 5 out of 5 stars

Everything went really well

Everything went really well! Ryan waited for us at the airport even though we were late (both picking up and dropping off). Thanks again for the service! I recommend Ryan.

May 10, 2025
Unprompted review
Rated 5 out of 5 stars

I booked Harper for a 3 day trip and…

I booked Harper for a 3 day trip and was pleased with how well the vehicle drove. Communication with Ryan from collection to return was excellent. I would definitely recommend you give jimmy’s car hire a try if you have not used them before.

May 9, 2025
Unprompted review

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