JK Distro Reviews 818

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 600 reviews, reviewers had a great experience with this company. Customers consistently praise the products for their impressive quality and variety, often highlighting the excellent taste and effects. Many reviewers also appreciate the affordable prices, noting that they offer great value compared to other options. The overall consensus points to a highly satisfying product experience. However, some customers also noted issues with the ordering and delivery process. A portion of people experienced delays in shipping, with orders taking longer than expected to process or arrive. There were also mentions of packages being stuck in "pre-shipment" status or not receiving tracking information promptly, leading to frustration and uncertainty about their orders.

What people talk about most

Product

People report positive experiences with product, consistently praising the quality, variety, and... See more

Order

Consumers find order experiences to be ambiguous. Many reviewers report significant delays, with orders... See more

Quality

Clients share positive opinions on quality, with many praising the products as "the best in the business" and... See more

Price

Users describe positive interactions with price, consistently highlighting the affordability and value. Many... See more

Delivery service

Customers had ambiguous experiences with delivery services. While some reviewers praised fast shipping, with... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I have had 5 star experience until now, paid for an order and they took money out but still hasn't sent it. I have sent numerous emails and offline chats and nobody answers me. Robyn Brown

Rated 5 out of 5 stars

Look, I don't typically do reviews often, but I have to let yall know that this place is absolutely amazing. Like in all seriousness. Shipping packaging and the care and love this company puts into ea... See more

Company replied

Rated 5 out of 5 stars

This place has legit replaced all dispos and online thca dispos. I've placed about 4 orders all shipped & arrived within 3 days to NY at that. Except this last one arrived on the expected date bc of t... See more

Company replied

Rated 5 out of 5 stars

I was a client of LITfarms.com I was more than thrilled when every single once I ordered can in there own individual boxes with vacuum sealed bags the presentation was beyond anything iv ever go... See more

Company replied


Company details

  1. Cannabis store

Written by the company

Founded in 2019 by two passionate professionals, JK Distro is dedicated to the exploration and distribution of high-quality hemp products. Our journey began with a deep commitment to understanding the benefits of cannabinoids and enhancing well-being through scientific research. We proudly source our products from trusted farms and suppliers, ensuring exceptional value and quality for our customers. With over 90,000 successful shipments and a robust online presence, our mission remains to provide premium hemp products and unparalleled support to our community. At JK Distro, we are driven by our dedication to excellence, knowledge, and the transformative power of hemp.


Contact info

3.9

Great

TrustScore 4 out of 5

818 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 63% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Love the products the owners are great…

Love the products the owners are great guys that’ll help with anything you need what can i say other than i’ll be back for more

January 11, 2026
Unprompted review
JK Distro logo

Reply from JK Distro

We appreciate the feedback :-)

Rated 5 out of 5 stars

This is an excellent company

This is an excellent company. Always have a decent deal with something and shipping is always ahead of the expected date.

January 10, 2026
Unprompted review
JK Distro logo

Reply from JK Distro

Thank you :-)

Rated 5 out of 5 stars

Great Customer Service

I read an email wanting me to verify information which delayed my order. I spoke to an amazing customer service rep that went above and beyond what she needed to make sure everything was ok moving forward with my order. The reason i know she did so well was because we got disconnected and i did the chat with a live person again and got someone who made it obvious she didnt care about my situation. Thankfully the original human on the chat wrote to me via email and continued to make sure everything was handled correctly. I love the prices, i love the "hemp" , and now i love the customer service agent who went above and beyond. I already recommend this business to people, but mow i will make sure EVERYONE knows how much i love this company!!!!! Thank you!!!!!!

January 8, 2026
Unprompted review
JK Distro logo

Reply from JK Distro

Will share with customer service. I am sure whoever assisted you will know. Thanks for sharing!

Rated 5 out of 5 stars

Always Satisfied!

I've been a customer for years and am never disappointed. My most recent order was top shelf and only cost of fraction of what others charge. It only took 3 days from the time I ordered until it landed in my mailbox. The last 5 strains I've ordered have hit VERY NICELY on both taste and effects. Kudos to JK.

January 5, 2026
Unprompted review
JK Distro logo

Reply from JK Distro

Thank you :-)

Rated 5 out of 5 stars

Early delivery and sweet deals

I am a first time customer who discovered this store via my older sibling. My first experience with them has been pretty stellar. They provided me with every single update on my order and it actually arrived a few days earlier than intended. The website itself is user-friendly and easy to navigate. Overall, this is one of the better delivery services out there and you can get a sweet deal for less than $50 (including shipping and handling) on special occasions 🙂‍↕️

January 5, 2026
Unprompted review
JK Distro logo

Reply from JK Distro

Thank you for your feedback. We appreciate it

Rated 5 out of 5 stars

JK on top

Great quality stuff, fast shipping and unbeatable prices for the quality. Placing my 2nd order today worth double the cost of my first order if that says anything 👀 jk dispo has a long time customer now!!

January 5, 2026
Unprompted review
JK Distro logo

Reply from JK Distro

Thanks for the feedback :-)

Rated 1 out of 5 stars

Massive waste of time

I am very unhappy with the service. I should have heeded the other reviews that specifically pointed out unreliability. My first order I made had issues. Received all the confirmation emails, and after seven days I’m informed my order has been canceled due to no response on a hold. There was no communication email or status change with the order until it was canceled. Waiting now for the money to be refunded. I tried to find a way to email support but had to go through an ai chatbot which after an unproductive back and forth finally gave me the customer service support email. The only helpful thing it did was tell me to leave a review and where. If you are looking for punctuality and communication from your vendors, this doesn’t appear to be the one based on my experience.

After talking with customer support, all I was told was “we sent an email and there was no response so policy is to cancel.” I did not receive an email notifying me of any hold or reason why before the order was canceled. Not in the spam folder, nowhere. Entirely different tune in the response to this review than the support email. Which ghosted me after one response. Don’t waste your time like they wasted mine.

January 1, 2026
Unprompted review
JK Distro logo

Reply from JK Distro

Apologies for the unpleasant experience. Orders are placed on hold by the system for various reasons, but mainly it is to protect our customers from any potential fraud. An email gets sent out to the customer if the order has been placed on hold. We use the email address on your order to notify you of the hold, hence it is important to ensure that the correct info is given. Unfortunately, if we do not receive a response within 3 days, the order automatically gest cancelled. We advise checking your spam as well so you can understand exactly what the issue was so you can have a seamless experience next time.
We apologize once again

Rated 1 out of 5 stars

Very long shipping even if you paid…

Very long shipping even if you paid extra for 2 day shipping

January 3, 2026
Unprompted review
JK Distro logo

Reply from JK Distro

Apologies for the experience. Do understand that all shipping is subject to a processing time of 1-3 days before the order is shipped using your selected method

Rated 1 out of 5 stars

Empty Box

Ordered 78.00 dollars right before New Years and was done in a timely manner. However I only received a box with a sample in it and not the Maine attraction was in it. I order alot and they did not care other than contact shipper buy insurance or don't order. Somebody ruined New Years Eve Thank you for reaching out.

We’ve reviewed your order and noticed that shipping insurance was declined at checkout.

By opting out, you acknowledged that we are unable to offer reimbursement or replacement for lost, stolen, or misdelivered packages.

At this time, you will need to file a (damaged) claim with the carrier and their results will be final.

We sincerely apologize for any inconvenience this may cause and appreciate your understanding.

Please let us know if there’s anything else we can assist you with

M (BEWARE OF THIS COMPANY ) IT TOOK ME for $78.00

December 29, 2025
Unprompted review
JK Distro logo

Reply from JK Distro

Very sorry to hear about what happened. Kindly email us on this email with your order number so we can look into the matter. help@jkdistro.com

Rated 5 out of 5 stars

I love JKDistro!!!!

I love JKDistro!!!!! I’ve been consistently buying from them since September of 2024 after receiving a sample. The customer service is top tier 10/10. The shipping service is pretty good. The products are great for the price, you just have to choose wisely. I’d recommend the small ounces. My favorite strains so far are the east coast sour diesel and the white guava. JKDistro is my favorite dispensary. Keep up the amazing work.

December 30, 2025
Unprompted review
JK Distro logo

Reply from JK Distro

We appreciate your feedback. Thanks very much

Rated 2 out of 5 stars

J.K. Distro has became a disappointment

At one point in time this was my favorite company to order THCA products from! They use to have amazing deals on shake and small orders but recently the company has seemed to go way downhill! The shake and smalls bulk became a scam to just charge you more for all shake! They also will convince you to buy there fastest shipping option available when most of the time they won’t even send the package out with the correct shipping you paid for, not only that you’ll be lucky if you receive all the product you paid for there’s been 3 different times where over half my order was just completely left out of the box! Unless you are okay with constantly having to be on the phone with some type of customer support or just don’t care to lose money or wait till whenever for your package I highly recommend you don’t use J.K. Distro. It’s a Shame because this Company use to be amazing idk if a change in upper management has happened or what but this is not the j.K. Distro we all once knew and loved anymore.

December 25, 2025
Unprompted review
JK Distro logo

Reply from JK Distro

Thank you for taking the time to share your detailed feedback regarding your recent experiences us. We genuinely appreciate you reaching out and expressing your concerns. We understand your frustration, especially given your past positive experiences with us, and we are truly sorry to hear that your recent orders have fallen short of your expectations.
We understand your sentiment that 'this is not the J.K. Distro we all once knew and loved anymore.' While we are constantly striving to evolve and improve, it's clear from your feedback that recent changes have negatively impacted your experience. We are taking your comments about a decline in quality and service very seriously.
Please be assured that your feedback is being escalated to our senior management team. We are initiating a thorough review of our product sourcing, quality control, order fulfillment, shipping logistics, and customer service training. Our aim is to re-establish the high standards and customer satisfaction that you and many others previously associated with J.K. Distro. We are committed to regaining your trust and delivering the exceptional experience you once valued.

Rated 4 out of 5 stars

Not sure what's going on

Not sure what's going on, currently can't leave reviews on their website?

December 24, 2025
Unprompted review
JK Distro logo

Reply from JK Distro

which website are you trying to make a review on ?

Rated 5 out of 5 stars

Great taste

Great taste! You get a different flavor each time you take a hit. The color is fire green alil like Christmas.I was very surprised and more then happy.

December 20, 2025
Unprompted review
JK Distro logo

Reply from JK Distro

Thanks for your review. We appreciate it.

Rated 5 out of 5 stars

GREAT COMPANY

I absolutely love this company! I have not had the issues people who are leaving the one stars are having. If there has ever been issues, I have reached out and it has been handled immediately. I would recommend JK to anyone looking for a good experience at a very reasonable price. Thank you JK for the many years!!!

December 19, 2025
Unprompted review
JK Distro logo

Reply from JK Distro

Thanks for your review. We appreciate it.

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