J&L Gaming LTD Reviews 

320
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I was looking for a game for my other half as a present and came across this company's website. I had not heard of them before so was a bit apprehensive but the pricing of the product was much better... See more

Rated 5 out of 5 stars

Great price fast delivery was unsure at first because I had not heard of J&L before but so glad I did nearly half the price of everyone else and a better around service thank you.

Rated 5 out of 5 stars

I don’t review often but this company certainly deserves one. Ordered during my lunch expecting to receive the game a couple days later and it came within 24 hours! (At no extra cost!) Cheapest on... See more

Company replied

Rated 5 out of 5 stars

Pre ordered Mortal Kombat 1 about 5 days before release, received the game on release day so very happy with the service. Had an email the day before to say it was despatched, was good to be kep... See more

Company replied

Company details

  1. Video Game Store
  2. also in
  3. Game Store
  4. Used Game Store

Written by the company

We're a Video Games Online Retailer stocking new releases and old favourites from Nintendo Switch, Microsoft Xbox, PS4, PS5, NDS, PC. We are a husband and wife team with over 20 years experience in the industry. We often rope in the family for help too! We're passionate about our business and the industry and grateful to our customers, who contribute massively to putting trade back into the hands of independent companies like ours. Having started out on Amazon and Ebay and now with a loyal following, we have our very own website! We hope to expand our catalogue over the coming months to include peripherals, computer consoles, used games and merchandise.


Contact info

4.8

Excellent

TrustScore 5 out of 5

320 reviews

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No recent history of asking for reviews

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4.8

All reviews

(320)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good online shop

Search from google, the price is the lowest among the result. The most amazing point is that the game was delivered at the same day as the launch date. You can simply stay at home, enjoy the game immediately.

May 8, 2023
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Reply from J&L Gaming LTD

Thank you for your purchase and review!

Rated 5 out of 5 stars

Great service

Great service, my son's birthday was on the 14th and the product came in time for us to give it to him. Thanks

May 8, 2023
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Reply from J&L Gaming LTD

Thank you for your purchase and review!

Rated 5 out of 5 stars

Great little company!

I pre-ordered the new Zelda game from J&L Gaming LTD on 10th May, and on 11th May the website said it had been dispatched. I thought it would have arrived on launch day, 12th May, but it was delivered today, 13th May. This was fine by me as their email does say 2-3 working days for delivery. I thought it was a scam at first, as they were selling it cheaper than anywhere else. The reviews reassured me though, and I was glad I supported a smaller company. Great seller!

May 13, 2023
Unprompted review
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Reply from J&L Gaming LTD

Thank you for your purchase, review and for taking a chance on us!

Rated 5 out of 5 stars

Prompt despatch

Prompt despatch. Item as described with no damage to packaging.

May 4, 2023
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Reply from J&L Gaming LTD

Thank you for your purchase and review!

Rated 5 out of 5 stars

Excellent price, fast delivery.

Excellent price for pre-order on Star Wars Jedi: Survivor for PS5. Delivered on release day. What more can I ask?

April 25, 2023
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Reply from J&L Gaming LTD

Thank you for your purchase and review!

Rated 5 out of 5 stars

Purchased PS5 Jedi survivor on pre…

Purchased PS5 Jedi survivor on pre order release date 28th of April arrived 29th of april far cheaper than elsewhere thankyou will definitely be ordering again

April 1, 2023
Unprompted review
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Reply from J&L Gaming LTD

Thank you for your purchase and review!

Rated 1 out of 5 stars

I preordered Jedi

I preordered Jedi: Survivor and it never arrived? I was of the understanding when you preorder something before initial release you receive said something on the day it is scheduled to release? The game in question was released on Friday and it’s now Sunday and nothing. I won’t be expecting it on Monday due to it being a bank holiday so it’s anyone’s guess when it will arrive? It’s not good enough.

April 22, 2023
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Reply from J&L Gaming LTD

Hi Dan, The game was dispatched on Wednesday 26th well in time for release date. Our free shipping service via Royal Mail 24 can take 1-4 working days, although 9 times out of 10 it arrives the next day, unfortunately on this occasion you have fallen into the latter part of that equation. I can see it was delivered today. Sorry you feel it wasn't good enough. We do offer paid next day special or DPD service if you want some extra reassurance of it arriving on a certain date. We always try and get our new releases shipped a couple of days in advance as was the case on this occasion and most fortunately had it arrive by release date, however the free tracked 24 service still has a 1-4 working day delivery window as standard.

Rated 5 out of 5 stars

Arrived on launch day

Arrived on launch day. These are my go to guys now. Thanks

April 19, 2023
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Reply from J&L Gaming LTD

Thank you for your purchase and review and we look forward to seeing you again!

Rated 4 out of 5 stars

Ordered Hogwarts legacy and it came two…

Ordered Hogwarts legacy and it came two days later after my purchase. Great customer service! Would definitely recommending J&L Gaming to anyone who wants to but Hogwarts Legacy.

March 26, 2023
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Reply from J&L Gaming LTD

Thank you for your purchase and review and the recommendation!

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