JMart Warehouse Reviews 389

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Ordered storage bins. Never arrived, no reply to my emails from company. Opened dispute with PayPal who immediately refunded money. Would never use company again.

Rated 1 out of 5 stars

Very bad service! Ordered, paid for next day delivery but item didn`t arrive nor any information. Contacted the company, their excuse was a ‘system update’ so sending items is delayed. No idea why... See more

Rated 1 out of 5 stars

Absolute disgrace of a company, will never order online or enter their shops again. Ordered items for next day delivery at a cost, items never arrived, tracking number given was wrong so couldn't trac... See more

Rated 1 out of 5 stars

Items missing from order, still waiting on refund. They said it was lost in transit and wasn't in stock anymore , but it's still showing in stock on their website a week later. I think they just... See more

Company details

  1. Department Store
  2. Do-it-Yourself Shop
  3. Hardware Store
  4. Online Food Ordering Service

Information provided by various external sources

We are a family run business and have been trading all over the county and further a field for over 25 years. We currently have 6 stores: Hereford, Leominster, Kington, Craven Arms, Malvern and Ledbury.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

389 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Good site

Good site. Found what I was looking for easily that I couldn't find in my Town. Easy payment and good delivery service.

March 13, 2020
Unprompted review
Rated 1 out of 5 stars

My order got delivered

My order got delivered, when opened it the container was broken. Was not packed properly. Emailed them three times but no response. Even sent them picture through email.

March 11, 2020
Unprompted review
Rated 5 out of 5 stars

Thank you

Thank you, I bought 2 cart wheels which are as described and exactly what I wanted. I contacted customer service via email regarding the delivery and they responded quickly and pleasantly.

March 9, 2020
Unprompted review
Rated 1 out of 5 stars

USE AT YOUR PERIL

I ordered goods that arrived broken. I immediately tried to contact the company but the telephone has never been answered.
Emailed to ask for replacement or a full refund and was offered a small discount on the damaged goods, which I refused and again asked for the company to collect the damaged goods and provide a refund.
After 2 weeks I was informed that The company will only provide a refund once the goods are returned, but a further week on and 4 further emails, it has still not confirmed collection by its agent.

March 5, 2020
Unprompted review
Rated 1 out of 5 stars

bad transaction.

paid for, then got message, refunded. still waiting for it. i am confused that payment was taken for the initial order. Why was this not picked up on before payment transaction. pretty crap actually.

March 3, 2020
Unprompted review
Rated 4 out of 5 stars

Great product

Great product, cheaper than anywhere else. Paid for next day delivery but took 3 days to come. Emailed Customer servicesAnd they refunded the delivery cost with no problem. Would buy from here again

March 3, 2020
Unprompted review
Rated 3 out of 5 stars

Wheelbarrow arrived without sufficient…

Wheelbarrow arrived without sufficient pieces and without a means of checking how to assemble it or how many pieces were required. Extra bolts and nuts were posted but I returned it all as offered and have received a refund. I would have given a very poor report had I not had a courteous response to my criticism of the product. I still think it is bad practice to send out an incomplete self-assembly product without an illustrative diagram of how it should be assembled and how many parts are required. I believe you have a duty of care to your customers who could injure themselves trying to assemble heavy parts.

February 14, 2020
Unprompted review

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