Ordered storage bins. Never arrived, no reply to my emails from company. Opened dispute with PayPal who immediately refunded money. Would never use company again.
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See what reviewers are saying
Very bad service! Ordered, paid for next day delivery but item didn`t arrive nor any information. Contacted the company, their excuse was a ‘system update’ so sending items is delayed. No idea why... See more
Absolute disgrace of a company, will never order online or enter their shops again. Ordered items for next day delivery at a cost, items never arrived, tracking number given was wrong so couldn't trac... See more
Items missing from order, still waiting on refund. They said it was lost in transit and wasn't in stock anymore , but it's still showing in stock on their website a week later. I think they just... See more
Company details
Information provided by various external sources
We are a family run business and have been trading all over the county and further a field for over 25 years. We currently have 6 stores: Hereford, Leominster, Kington, Craven Arms, Malvern and Ledbury.
Contact info
118 Widemarsh Street, HR4 9HN, Hereford, United Kingdom
- service@jmart.co.uk
- jmart.co.uk
1.6
Bad
389 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
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Quick delivery
November 1, 2019
Unprompted review
Wasn't happy with the stool
Wasn't happy with the stool, box was undone back of stool was broke off, I have repaired it. Wasn't worth the time sending it back for the price it was, wont be shopping again sorry..
November 1, 2019
Unprompted review
I bought 4 stools
I bought 4 stools, received one. Discovered that I had selected the wrong option in the drop down menu.
I called their number three days running but never once got an answer. They did reply to my email however. They gave me details of how to return the one stool but had absolutely zero interest in making good my order for four.
This is the most bizarre shopping experience I have ever had with an online store.
October 23, 2019
Unprompted review
Cart Wheel
Package arrived damaged but JMart quickly resolved this issue and sent me a replacement. I would definitely use and highly recommend JMart again. The order was for a cart wheel to be used as decoration for a wedding and is perfect.
October 14, 2019
Unprompted review
Everything very positive with my…
Everything very positive with my purchase. The item was exactly as described and arrived very promptly. I would highly recommend.
October 12, 2019
Unprompted review
Reliable and reasonable
Reliable and reasonable goods and delivery. Very pleased
October 7, 2019
Unprompted review
Items missing from the delivery and…
Items missing from the delivery and still waiting on them getting back to myself.
Shocking
October 5, 2019
Unprompted review
Great products fast delivery
October 5, 2019
Unprompted review
Love the bin excellent service thank you
October 4, 2019
Unprompted review
The goods are very good...thank…
The goods are very good...thank you..Steve
October 2, 2019
Unprompted review
Excellent product
Excellent product and very quick delivery. Impressed - thank you.
October 1, 2019
Unprompted review
great product
September 14, 2019
Unprompted review
Awful at best
Awful at best. First order did not arrive and after one month they advised lost in transit and refunded my money. 2nd order has not been received and I am currently awaiting an explanation as to why! As I run a business and this is equipment for my business it is extremely frustrating!
September 10, 2019
Unprompted review
Parts missing and when contacted…
Parts missing and when contacted through phone calls and emails to answer or reply! SHOCKING CUSTOMER SERVICE!! All I wanted was my item to be entire!!!
September 9, 2019
Unprompted review
Fast delivery
September 9, 2019
Unprompted review
Excellent update on delivery timings
Excellent update on delivery timings. Product was well packaged and exactly as advertised.
September 8, 2019
Unprompted review
Good description and quick delivery
September 8, 2019
Unprompted review
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