UPDATED: They emailed me , said they'd refunded my delivery, as a gesture of goodwill, despite it actually being a legal requirement. Offered me a 15% discount and asked if I'd amend or remove my rev... See more
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Can’t believe they have to review your return request before they will issue returns labels and only give 14 days to return!!! Terrible behaviour especially when they don’t give proper description o... See more
I had never heard of this company before but googled a green jeans jacket and found what I wanted, sold by this company (so I checked here and found a lot of positivity). It has arrived, much earlier... See more
Quality of the products one concern the delivery was left at the back of the bungalow in plain sight were on holiday other deliveries are placed in our greenhouse or cold frame if we are not at home b... See more
Company replied
Company details
Written by the company
JMOJO is a online fashion retailer specialising in denim, striving to become experts in all clothing. We design and manufacture all of our products in-house, which means we're able to bring you high quality products at affordable prices. Visit us online and say hello!
Contact info
Crossley Road, Discovery House, Unit B, SK4 5BH, Manchester, United Kingdom
- contact@jmojoco.com
- jmojoco.com
3.0
Average
144 reviews
Hasn’t replied to negative reviews
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No problem with ordering
No problem with ordering, didn’t have to wait long for item and very pleased with purchase (quality and price) Thank you JMOJO
March 18, 2023
Price was great
Price was great, quality amazing and delivery quick. I'm very happy with my purchase and look forward to ordering again in the future. Would definitely recommend the camo cargo jeans!! 😍
March 17, 2023
Very happy with my denim jacket
Very happy with my denim jacket. It was as described and is pretty decent quality considering the price. It also arrived quickly. Will use again one day.
March 15, 2023
Great strides made me look and feel good.
Great strides made me look and feel good.
Good fit, appropriate colour and soft material. A1
January 8, 2023
Reply from JMOJO
Hi Farah. We're very sorry to hear you've received a damaged product. Please contact us at contact@jmojoco.com and we can help you get this issue resolved right away.
Bought a mens denim jacket great…
Bought a mens denim jacket great quality and after a few opinions said it looked good on me and that they liked it. Very happy and it arrived a day earlier than stated
December 28, 2022
Unprompted review
Sweatshirt & Joggers - Odd Sizing
Fast delivery service. The items arrived earlier than expected.
Only downside were the sweatshirt and logging bottoms bought in size medium. Sadly, neither looked anything like the photos. The sleaves were too short and neck too wide on the top. Couldn't fit in the jogging bottoms. They were overly skinny and very low hung half my backside was uncovered! As the items were bought on sale. The postage was more expensive than the cost, so gave them away to charity.
December 2, 2022
Reply from JMOJO
Hi there! Thank you for your valuable feedback, we use such feedback to continually improve our products and service so it means a great deal to us. We hope to see you again soon and if you need anything please don't hesitate to contact us.
Very good service and excellent delivery
December 6, 2022
Good quality and fast delivery
I was having doubt at first but All the hoodies, jumpers and joggers I got are so nice and thick, serving its purpose. True to size.
Customer service is topnotch, quite responsive and delivery came faster than I expected.
December 3, 2022
careful! please read terms and conditions before a purchase
I had ordered and paid for next day delivery. order didn't arrive and when I contacted the customer service he said "you should have read the delivery details properly" and blamed me for the delay.
"it's next day delivery once dispatched" what a joke! and also website mentions same day dispatch if you order before 2 pm but it never got dispatched until I chased them. like he said maybe I should have "read it properly"
order was delivered late and now there is no reply to any of my emails. I have sent them maybe 10 emails by far.
November 30, 2022
Easy to order very quick delivery
November 22, 2022
Quick on time delivery of goods.
Quick on time delivery of goods.
The quality of the product is top notch.
November 8, 2022
Fast delivery
Fast delivery. The item description is compatible with the real product. Would definitely buy it again.
October 21, 2022
Great clothing!
I bought a beautiful, well fitting denim jacket. The quality is high and the measurements are true to size of product. Fast delivery! Great company many thanks!
October 29, 2022
Unprompted review
I booked with royal mail to pick my…
I booked with royal mail to pick my returned items they failed to do so even when they missed the date of collection. I am stuck with item that I should have returned which now have passed its return date
October 15, 2022
Reply from JMOJO
Hi TD.
I'm very sorry to hear that Royal Mail let you down in collecting your return. The return expiration date only applies for initiating a return request. Meaning you can still return your item back to us for a full refund, so don't worry. You can also still take your return to a Royal Mail delivery office and they will accept it.
Please contact us at contact@jmojoco.com to discuss this in more detail and we can ensure you still get a refund. I hope this helps.
Lovely and soft, look lovely on my son.
I got matching hoodie to 3 pairs of slim fir joggers from my son. They're so lovely and soft and look lovely on him. He really likes them as a tracksuit.
October 3, 2022
This experience was awful
This experience was awful. I ordered the trousers last monday, with 1-3 day delivery so expect them tk be delivered on Thursday or Friday. Low and behold they weren’t and i had half an outfit for the oarty i was attending on Saturday.
October 3, 2022
Reply from JMOJO
Hi Riley. We're very sorry to hear your order was delayed. Royal Mail have been on strike lately which has caused delays in their network. You should have contacted us first when you realised your order didn't arrive in time and we could of helped you sort out the issue. If you wish to speak further please contact us at contact@jmojoco.com.
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