Perfect product, perfect support
I purchased a 1500W continuous laser from JNCT. In this review I will evaluate 3 things: the instrument, communication and service.
1. laser - came manufactured as agreed and requested directly to my home. Delivery time to Europe standard (about 2 weeks production, about 6 weeks transport). The machine works beyond my expectations, it is easy to operate and the workmanship precise.
2. communication - I don't want to offend Chinese sellers, but as a standard I find that communication is lengthy, the seller doesn't know his product, answers incompetently, doesn't understand English, which causes misunderstandings. However, this is not the case with JNC salesperson - they answer directly to the questions asked, they are helpful and pro-customer oriented.
3.Service - inadvertently, the wrong protective slides came with the laser. After sales customer service responded promptly to this situation and resolved the situation to my satisfaction.
In conclusion, I would like to write that the strength of the company is 50% product and 50% people. If the product is excellent, but you don't get good support for it, it's useless and vice versa. At JNC laser you can be sure that both things are fulfilled - quality product and quality people








