Please train your cashier not to hold on to customers change and when they bask for change don't be rude and said it's only $4. Unprofessionalism.Plesse don't sabotage customers because you did not ge... See more
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The staff were very inform i went to pay my land tax i did not know how much an she let me know i must know the exact amount or it will be return i was please to hear stop me from a lot of up and... See more
Company replied
Easy to use no problem I love it money go in my account in minutes
Company replied
The staff at Boston Rd JN are great, friendly and caring. They make the process very easy and the transfer get to my account without any issues. Thanks Boston Rd Team!
Company replied
Company details
Written by the company
JN Money is a global remittance brand which originated in Jamaica. The brand upholds international standards in its facilitation of money transfers between several countries across the world and offers customers the ability to send money, pay bills and mobile top-up. Our Services Include: - Sending for Cash pick-up - Sending to financial institutions - Sending Funds to the JN Money Card - Bill Payments - Mobile Top-up The JN Money brand is owned by JN Money Services Limited (JNMS), which is a fully owned subsidiary of the JN Financial Group. JNMS was incorporated in December 2005 to manage the remittance operations of the group, and to provide a suite of services, that include money transfers and bill payments.
Contact info
3418A Boston Post Road, 10469, Bronx, New York, United States
- (866)7356002
4.1
Great
21 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 48 hours
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Easy to use no problem I love it money…
Easy to use no problem I love it money go in my account in minutes
June 5, 2026
Reply from JN Money - Boston Road
Dear Valued Customer, Thanks for your positive feedback. We are happy to hear that you find our services reliable and that our team has been available to support you when needed. We value your business and hope to serve you again soon.
Reply from JN Money - Boston Road
Dear valued customer, thank you for your feedback! We’re glad you found the service easy to use and intuitive. We appreciate you choosing us!
Process pretty easy accurate
October 3, 2025
Reply from JN Money - Boston Road
Dear valued customer, thank you for your feedback! We're glad to hear the process was easy and accurate. Thank you for choosing JN Money.
Please train your cashier not to hold…
Please train your cashier not to hold on to customers change and when they bask for change don't be rude and said it's only $4. Unprofessionalism.Plesse don't sabotage customers because you did not get to keep her change on the next visit. I guess because in the pass my money to my account never reaches my complaint bess dealt with unfairly. Please in the name of Business do good to your customers. Please avoid Jamaica National.
August 5, 2025
Unprompted review
Reply from JN Money - Boston Road
Dear Mrs. Douglas-Pitterson, Thank you for sharing your feedback with us. We are sorry to hear about your experience. As it relates to the complaint you submitted, we thoroughly investigated the matter and provided a formal response to you via email. We value your business and hope to continue serving you in the future.
Support and clear advice given from the…
Support and clear advice given from the customer service advisor.
Pleased with the interaction.
August 6, 2025
Reply from JN Money - Boston Road
Dear valued customer, thank you for your feedback. We’re happy to hear you had a positive experience with our customer service team. We look forward to serving you again soon!
Ms Charmaine is very knowledgeable…
Ms Charmaine is very knowledgeable she's always helpful
August 8, 2025
Unprompted review
Reply from JN Money - Boston Road
Dear valued customer, thank you for your kind words! We’re glad to hear Ms. Charmaine’s knowledge and helpfulness made a great impression. We look forward to serving you again soon.
Is there something wrong with jn
July 13, 2024
Reply from JN Money - Boston Road
Dear valued customer, thank you for reaching out to us. A representative will be reaching out to you to gather a bit more details about the issue you’re experiencing with JN Money.
I transferred some money to my account…
I transferred some money to my account more than 3 months ago and I am still awaiting receipt of the funds.
April 2, 2024
Unprompted review
Reply from JN Money - Boston Road
Dear valued customer, thank you for your feedback. We’re sorry to hear about the delay in receiving your funds. Please contact us at jnms@jngroup.com so we can investigate and assist you further.
The worst customer service and…
The worst customer service and management to me
June 14, 2024
Unprompted review
Reply from JN Money - Boston Road
Dear valued customer, we're really sorry to hear about your experience. This isn’t the standard we aim for, and your feedback is important to us. We will be looking into this matter to improve our service. Thank you for letting us know.
The staff were very inform i went to…
The staff were very inform i went to pay my land tax i did not know how much an she let me know i must know the exact amount or it will be return i was please to hear stop me from a lot of up and down ill continue to use jn
July 24, 2024
Unprompted review
Reply from JN Money - Boston Road
Dear valued customer, thank you for your feedback! We’re glad our staff could provide the information you needed and help make your transaction smoother. We appreciate your continued support and look forward to serving you again!
Friendly Staff
The staff at Boston Rd JN are great, friendly and caring. They make the process very easy and the transfer get to my account without any issues. Thanks Boston Rd Team!
July 23, 2024
Unprompted review
Reply from JN Money - Boston Road
Dear valued customer, thank you for your kind words! We’re thrilled to hear that the Boston Rd team made your experience easy and hassle-free. We appreciate your gratitude and look forward to assisting you again!
Great service,very informative 👍
May 16, 2024
Unprompted review
Reply from JN Money - Boston Road
Dear valued customer, thank you for your feedback! We’re glad you found our service great and informative. Your satisfaction is our priority!
Reply from JN Money - Boston Road
Dear valued customer, thank you for your feedback! We're glad to hear that everything is working well for you so far. We appreciate your support!
The staff at this location are…
The staff at this location are professional & courteous.
December 28, 2022
Unprompted review
Reply from JN Money - Boston Road
Dear Valued Customer, Our team work really hard to keep our customers happy and we are grateful for the positive feedback. Feel free to come back anytime.
Customer service is remarkable
Representative is very pleasant, thoughtful and thorough
December 28, 2022
Unprompted review
Reply from JN Money - Boston Road
Dear Valued Customer, Thanks for taking the time to leave us this amazing review. Our team works really hard to keep our customers happy, Thanks for the continued support!
Reply from JN Money - Boston Road
Dear Valued Customer, Thanks for your review, We are happy when our customers are happy!
Reply from JN Money - Boston Road
We are glad to hear that you had a positive experience, thanks for leaving a good review. Our aim is to continue to provide excellent customer service to you and all our customers. Thanks again!
Excellent service
May 21, 2022
Unprompted review
Reply from JN Money - Boston Road
Dear valued Customer, Thanks for sharing your positive feedback, we pride ourselves create the best possible experience for our customers.
For my experience the service it is…
For my experience the service it is great 👍👍👌and is also great
May 13, 2022
Unprompted review
Reply from JN Money - Boston Road
Dear valued Customer, Thanks for sharing your positive feedback, we will continue to create the best possible experience for our customers.
My experience with jn was very good…
My experience with jn was very good can't complain
May 11, 2022
Unprompted review
Reply from JN Money - Boston Road
Dear valued Customer, Thanks for sharing your positive feedback, we will continue to create the best possible experience for our customers.
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