What I like about my February 15th, 2025, experience with JN Money Transfer, speaking with Princess was: I needed to send money to Jamaica on said day, which was a bad snow day. Well, I did n... See more
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I recently had the pleasure of meeting with Tammie-Kaye Gregory from Jamaica National (Eglinton branch) and I couldn’t be happier with the experience. Tammie-Kaye was highly knowledgeable, professiona... See more
Company replied
I always have to send an email to release the funds
Company replied
Best remittance company ever, as funds can be sent via the app or etransfer. I consider JN Toronto....family!!! They help my family get their funds quickly and in real time
Company replied
Company details
Written by the company
JN Money is a global remittance brand which originated in Jamaica. The brand upholds international standards in its facilitation of money transfers between several countries across the world and offers customers the ability to send money, pay bills and mobile top-up. Our Services Include: - Sending for Cash pick-up - Sending to financial institutions - Sending Funds to the JN Money Card - Bill Payments - Mobile Top-up The JN Money brand is owned by JN Money Services Limited (JNMS), which is a fully owned subsidiary of the JN Financial Group. JNMS was incorporated in December 2005 to manage the remittance operations of the group, and to provide a suite of services, that include money transfers and bill payments.
Contact info
1649 Eglinton Avenue West, M6E 2H1, Toronto, York, Canada
- (866)7356002
3.9
Great
5 reviews
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Replied to 100% of negative reviews
Typically replies within 48 hours
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DEDICATION
What I like about my February 15th, 2025, experience with JN Money Transfer, speaking with Princess was:
I needed to send money to Jamaica on said day, which was a bad snow day. Well, I did not have to leave my comfortable bed and warm home to so.
I was on the phone with a Rep in the Brampton location, when she suggested JN E-TRANSFER, and that's when the light came on in my memory bank; a while back when Princess introduced me to JN new services, E-TRANSFER.
She had Princess called me, and with that one phone call, I E-TRANSFERRED the funds to JA, and the person was able to collect and tests were done at the Hospital on Monday morning as scheduled.
Was that GREAT, or was that GREAT? YES, YES, YES!!!
Princess, you are what I call a "TRUE" Customer Services Representative, and one who is dedicated to her customers and I will say like her job.
Thank you again for your continued support....Keep up the EXCELLENT work and spread that smile, laugh and pleasantness.
Looking forward to speaking and doing more business with you as a JN Money Transfer Employee...Joanne, a.k.a.JoJo!!!
February 15, 2025
Unprompted review
Reply from JN Money - Eglinton Avenue
Thank you, Joanne, for your wonderful feedback! We're thrilled to hear that Princess provided you with such an excellent experience and that JN E-TRANSFER made your transaction easy and convenient—especially on a snowy day! Your kind words truly mean a lot to us, and we appreciate your continued support. We’ll be sure to pass along your compliments to Princess. Looking forward to serving you again soon! 😊
I always have to send an email to…
I always have to send an email to release the funds
December 8, 2023
Reply from JN Money - Eglinton Avenue
Dear valued customer, we thank you for your feedback. We do understand the frustration of your transaction being suspended once sent, however, it helps us maintain compliance and ensures the security of your transactions. Rest assured that once your transaction is sent, the team makes regular checks to review and have same released. Thank you for choosing JN Money and we look forward to serving you!
impeccable service
I recently had the pleasure of meeting with Tammie-Kaye Gregory from Jamaica National (Eglinton branch) and I couldn’t be happier with the experience. Tammie-Kaye was highly knowledgeable, professional, and patient as she navigated the renewal of my document process. She took the time to understand my needs and preferences. She found the perfect solution for me not being able to sign the document as it appears on the presented identification. I highly recommend Tammie-Kaye for her impeccable service skills.
August 18, 2023
Unprompted review
Reply from JN Money - Eglinton Avenue
Dear Valued Customer, thank you so much for your kind words about your experience with Tammie-Kaye Gregory at our Eglinton branch. We're thrilled to hear that she provided knowledgeable, professional, and patient assistance during your document renewal process. T We greatly appreciate your recommendation and look forward to serving you again.
Exceptional service
Best remittance company ever, as funds can be sent via the app or etransfer. I consider JN Toronto....family!!! They help my family get their funds quickly and in real time
September 1, 2022
Reply from JN Money - Eglinton Avenue
Dear Valued Customer, we are happy you had a positive experience both on our online remittance platform and in the physical location. We remain committed to providing the best service to you and all our customers.
I went into the branch at Eglinton to…
I went into the branch at Eglinton to update my ID, took time off work. They did absolutely nothing with the documents. This level of service is certainly deplorable.
May 20, 2022
Reply from JN Money - Eglinton Avenue
Dear Valued Customer, Thanks for sharing your experience. First, let me extend apologies on behalf of the location you visited,We pride ourselves on providing the best service to our customers.We hope that your next visit to the branch location will be better than your last.
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