In this modern day it’s about time JN updated to using app to make things easier for everyone
Company replied
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Andrea at the JN Money Transfer branch, she had patience, very helpful and gave great customer service.
Company replied
The services has been very sharp and thorough and the staff seems to be very on point with customer service. Please kve been very sharp and
Company replied
Everything im doing goes well
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Company details
Written by the company
JN Money is a global remittance brand which originated in Jamaica. The brand upholds international standards in its facilitation of money transfers between several countries across the world and offers customers the ability to send money, pay bills and mobile top-up. Our Services Include: - Sending for Cash pick-up - Sending to financial institutions - Sending Funds to the JN Money Card - Bill Payments - Mobile Top-up The JN Money brand is owned by JN Money Services Limited (JNMS), which is a fully owned subsidiary of the JN Financial Group. JNMS was incorporated in December 2005 to manage the remittance operations of the group, and to provide a suite of services, that include money transfers and bill payments.
Contact info
89 - 60 165th Street, 11432, Jamaica, New York, United States
- 8667356002
4.0
Great
9 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from JN Money - Jamaica Ave.
Dear valued customer, we’re happy to hear everything is going smoothly, thank you for your support! We look forward to serving you again soon!
In this modern day it’s about time JN…
In this modern day it’s about time JN updated to using app to make things easier for everyone
September 6, 2024
Reply from JN Money - Jamaica Ave.
Dear Valued Customer, Thank you for sharing your feedback with us. We are always looking to improve our service and your input is vital to improving our process. Rest assured, we will pass your comments on to the relevant team for review and consideration.
Very good Customer Service
Very good Customer Service. JN have improved on their Customer Service.
May 16, 2024
Reply from JN Money - Jamaica Ave.
Dear valued customer, thank you for your positive feedback! We're delighted to hear that you've noticed improvements in our customer service. We are committed to continually enhancing your experience with JN Money.
Reply from JN Money - Jamaica Ave.
Dear valued customer, we're delighted to hear you had a positive experience with our customer service! Thank you for your kind words, and we look forward to serving you again soon!
Andrea at the JN Money Transfer branch
Andrea at the JN Money Transfer branch, she had patience, very helpful and gave great customer service.
May 6, 2024
Unprompted review
Reply from JN Money - Jamaica Ave.
Dear valued customer, we're thrilled to hear about your positive experience with Andrea at our JN Money Transfer branch! Thank you for recognizing her patience, helpfulness, and excellent customer service. We'll be sure to share your feedback with Andrea, and we look forward to assisting you again in the future!
Great customer service from…
Great customer service from Andrea,thank you.
May 6, 2024
Unprompted review
Reply from JN Money - Jamaica Ave.
Dear valued customer, we're thrilled to hear Andrea provided you with exceptional service! Thank you for acknowledging her efforts, and we'll be sure to pass along your appreciation. We look forward to serving you again soon.
The services was time efficient and the…
The services was time efficient and the representative was friendly.
May 6, 2024
Unprompted review
Reply from JN Money - Jamaica Ave.
Dear valued customer, we're delighted you had a smooth and efficient experience with us! Providing friendly service and respecting your time are top priorities. Thank you for your kind words, and we hope to see you again soon
Great customer service
The services has been very sharp and thorough and the staff seems to be very on point with customer service. Please kve been very sharp and
March 30, 2024
Reply from JN Money - Jamaica Ave.
Dear valued customer, thank you for your wonderful feedback! We're thrilled to hear that you found our services sharp and thorough, and that our staff provided excellent customer service. We appreciate your business.
Reply from JN Money - Jamaica Ave.
Dear valued customer, thank you for your feedback! We're glad to hear that despite some difficulty, you found our platform capable. Your input helps us enhance the user experience for all our customers. We thank you for your support!
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