JN Money - Perry Barr Reviews 20

TrustScore 4.5 out of 5

4.6

Unit 1 Inshops, One Stop Trading Centre, B42 1SF Birmingham, Perry Barr, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Many years ago I had a JN foreign account which has expired. I recently decided to try the JN money transfer on line and I was impressed with the service especially from a security point of view. I... See more

Company replied

Rated 5 out of 5 stars

Good service. I am able to pay all my bills for Jamaica myself. What I personally like about this is I’m in control and not having to rely on anyone in JA. I pay water. Phone, JPS, Property Tax,... See more

Company replied


Company details

  1. Money Transfer Service

Written by the company

JN Money is a global remittance brand which originated in Jamaica. The brand upholds international standards in its facilitation of money transfers between several countries across the world and offers customers the ability to send money, pay bills and mobile top-up. Our Services Include: - Sending for Cash pick-up - Sending to financial institutions - Sending Funds to the JN Money Card - Bill Payments - Mobile Top-up The JN Money brand is owned by JN Money Services Limited (JNMS), which is a fully owned subsidiary of the JN Financial Group. JNMS was incorporated in December 2005 to manage the remittance operations of the group, and to provide a suite of services, that include money transfers and bill payments.


Contact info

  • Unit 1 Inshops, One Stop Trading Centre, B42 1SF, Birmingham, Perry Barr, United Kingdom

  • 0121-344-3630

4.6

Excellent

TrustScore 4.5 out of 5

20 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonderful staff

Wonderful staff. Brilliant Customer Service.

January 3, 2026
JN Money - Perry Barr logo

Reply from JN Money - Perry Barr

Dear Valued Customer, Thanks for the positive feedback. We are happy to hear that you had a great experience with us. Customer satisfaction is our highest priority and we truly appreciate your support. We hope to see you again soon.

Rated 5 out of 5 stars

Great service from Ash

Great service from Ash

October 1, 2025
Unprompted review
JN Money - Perry Barr logo

Reply from JN Money - Perry Barr

Thank you for the 5-star review. We are happy to hear that you had a great experience using our service. Providing convenient and reliable service to our customers is our top priority. We look forward to serving you again soon.

Rated 5 out of 5 stars

This JN branch in Perry Barr is very…

This JN branch in Perry Barr is very convenient and straightforward, the tellers are very polite and helpful, especially Natalie who is very quick and efficient in her service, always let me come out that store with a smile as a customer.

July 18, 2025
Unprompted review
JN Money - Perry Barr logo

Reply from JN Money - Perry Barr

Dear valued customer, thank you so much for your kind words! We're thrilled to hear that you find our Perry Barr branch convenient and that Natalie continues to provide such efficient and friendly service. We'll be sure to pass along your feedback!

Rated 5 out of 5 stars

Friendly and super quick service by…

Friendly and super quick service by Gary.

July 12, 2025
Unprompted review
JN Money - Perry Barr logo

Reply from JN Money - Perry Barr

Dear valued customer, thanks so much! We’re glad Gary gave you friendly and speedy service , we’ll be sure to pass it on!

Rated 5 out of 5 stars

Jn money is the best

Jn money is the best. Very quick and easy

December 8, 2024
JN Money - Perry Barr logo

Reply from JN Money - Perry Barr

Dear valued customer, thank you for your feedback! We're delighted to know you find JN Money the best and enjoy our quick and easy service. We appreciate your support!

Rated 5 out of 5 stars

Good service

Good service.
I am able to pay all my bills for Jamaica myself.
What I personally like about this is I’m in control and not having to rely on anyone in JA.
I pay water. Phone, JPS, Property Tax, And Flow for internet as well as send money to relatives.
So convenient. Thank you J N and especially the staff at Perry Barr in Birmingham.

July 31, 2024
Unprompted review
JN Money - Perry Barr logo

Reply from JN Money - Perry Barr

Dear valued customer, thank you for your wonderful feedback! We’re delighted to hear that our service is helping you manage your bills and transfers with ease. It’s great to know that you’re finding convenience and control through our platform.
We’ll be sure to pass along your appreciation to the team at Perry Barr in Birmingham. We look forward to serving you again soon.

Rated 5 out of 5 stars

Verdeline McFarlane

Excellent Customer Service Gary and Sophia oh my God they will go the extra length to make sure everything is sorted properly not forgetting the other Staffs the politeness and patience they shown to the customer the JNB Staff's hard work must not go unnoticed very well-done to all.

August 3, 2024
Unprompted review
JN Money - Perry Barr logo

Reply from JN Money - Perry Barr

Dear valued customer, thank you for your wonderful feedback! We’re thrilled to hear that Gary, Sophia, and the entire team provided exceptional service. Your kind words are greatly appreciated and will be shared with the staff. We appreciate your business.

Rated 5 out of 5 stars

JN in Perrybarr has amazing staffs i.e…

JN in Perrybarr has amazing staffs i.e Gary and Natalie. They ensure that their services and communications are of the highest quality - and customers are well informed. That's always my go to location.

July 22, 2024
Unprompted review
JN Money - Perry Barr logo

Reply from JN Money - Perry Barr

Dear valued customer, thank you for the fantastic feedback! We’re thrilled to hear that Gary and Natalie at our Perry Barr location provided you with top-notch service. We appreciate your continued support and look forward to serving you again!

Rated 5 out of 5 stars

Friendly staff

Friendly staff, good service.
Clean and tidy office, very professional

July 25, 2024
Unprompted review
JN Money - Perry Barr logo

Reply from JN Money - Perry Barr

Dear valued customer, thank you for your kind words! We’re glad you found our staff friendly and our office clean and professional. We appreciate your support!

Rated 5 out of 5 stars

Many years ago I had a JN foreign…

Many years ago I had a JN foreign account which has expired. I recently decided to try the JN money transfer on line and I was impressed with the service especially from a security point of view. I will now try and reopen some other form of JN account hopefully this will happen as smooth as the money transfer.
Kindest regards
B Bowen

April 3, 2024
JN Money - Perry Barr logo

Reply from JN Money - Perry Barr

Dear valued customer, thank you for your kind words! We're delighted to hear about your positive experience with our online money transfer service and our security measures. We look forward to serving you again soon!

Rated 5 out of 5 stars

Very easy to use and if you got to send…

Very easy to use and if you got to send regular payment to family and you also work 9 to 5 makes my life so easy

September 6, 2023
JN Money - Perry Barr logo

Reply from JN Money - Perry Barr

Dear valued customer, thank you for your review! We're thrilled to hear that our service has made your life easier! We look forward to your continued support.

Rated 5 out of 5 stars

Excellent service

Excellent service. Polite and efficient staff. I highly recommend!

July 28, 2023
Unprompted review
JN Money - Perry Barr logo

Reply from JN Money - Perry Barr

Dear Valued Customer, thank you for taking the time to share your positive feedback with us! We are thrilled to hear that you had an excellent experience with our service and found our staff to be polite and efficient. Thanks again for choosing us, and we look forward to serving you again soon.

Rated 5 out of 5 stars

EXCELLENT Professional service

Sophia is definitely an asset to this company. Sophia took her time to explain the procedure to me whilst being patient and polite which I really appreciated. If everyone was this well mannered and customer focused there would be no bad customer service complaints. Thank you again Sophia.

December 8, 2022
Unprompted review
JN Money - Perry Barr logo

Reply from JN Money - Perry Barr

Dear Valued Customer, Thanks for taking the time to leave us this amazing review. Our team works really hard to keep our customers happy, Thanks for the continued support!

Rated 5 out of 5 stars

Love JN online and shop at Perry Barr…

Love JN online and shop at Perry Barr UK...lovely staff

June 18, 2022
JN Money - Perry Barr logo

Reply from JN Money - Perry Barr

Dear Valued Customer, we are happy you had a positive experience both on our online remittance platform and in the physical location. We remain committed to providing the best service to you and all our customers.

Rated 5 out of 5 stars

good service

Very good customer service.

February 22, 2022
JN Money - Perry Barr logo

Reply from JN Money - Perry Barr

Good evening Andrea

Thank you so much for your 5-star review!

Patrick
Digital Sales & Marketing Officer

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look