JN Money - Queens Reviews 

25
TrustScore 3.5 out of 5

3.3

233-16 Merrick Boulevard, 11422 Queens, New York, US


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Rated 1 out of 5 stars

This is worst customer service. The so called women in there have horrible customer service. The website says they close at 5 I get here at 5:59 just to see them annoyed because they close at 6, I wai... See more

Company replied

Rated 5 out of 5 stars

The teller are always pleasant and helpful, it is always a pleasure doing business here. The supervisor Ms. Nahomi Hyde and Ms. Reid compliments this location. I will always recommend my family and fr... See more

Company replied

Rated 5 out of 5 stars

The particular representative who served me displayed outstanding customer service skills. Miss Zoanne Logan whose name appears on my receipt is singularly the best service provider I have encountered... See more

Company replied

Rated 5 out of 5 stars

The best location with the best tellers, Sarah was my teller today and she delivered service with a smile. I will always come to this location.

Company replied


Company details

  1. Money Transfer Service

Written by the company

JN Money is a global remittance brand which originated in Jamaica. The brand upholds international standards in its facilitation of money transfers between several countries across the world and offers customers the ability to send money, pay bills and mobile top-up. Our Services Include: - Sending for Cash pick-up - Sending to financial institutions - Sending Funds to the JN Money Card - Bill Payments - Mobile Top-up The JN Money brand is owned by JN Money Services Limited (JNMS), which is a fully owned subsidiary of the JN Financial Group. JNMS was incorporated in December 2005 to manage the remittance operations of the group, and to provide a suite of services, that include money transfers and bill payments.


Contact info

  • 233-16 Merrick Boulevard, 11422, Queens, New York, United States

  • (866)7356002

3.3

Average

TrustScore 3.5 out of 5

25 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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3.3

All reviews

(25)

407 reviews in the last 12 months

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Rated 5 out of 5 stars
JN Money - Queens logo

Reply from JN Money - Queens

Dear Valued Customer, Thanks for the positive review. We value your business and will continue to improve our online platform to ensure that you are other customers have the best experience.

Rated 5 out of 5 stars

Very immaculate and pleasant smiles…

Very immaculate and pleasant smiles upon greeting customers. I highly recommend JN Money transfer as your transactions are done fast and very efficient service .

May 27, 2022
Unprompted review
JN Money - Queens logo

Reply from JN Money - Queens

Dear valued Customer, Thanks for sharing your positive feedback, we pride ourselves create the best possible experience for our customers.

Rated 5 out of 5 stars

Excellent Service

I received excellent service from the rep at this branch.

May 25, 2022
Unprompted review
JN Money - Queens logo

Reply from JN Money - Queens

Dear Valued Customer, Thanks for your review, We are happy when our customers are happy!

Rated 5 out of 5 stars

The staff are very professional and…

The staff are very professional and easy to deal with, very smooth operation.

Especially Jahmielia and Zoanne
Great service

May 25, 2022
Unprompted review
JN Money - Queens logo

Reply from JN Money - Queens

Dear valued Customer, Thanks for sharing your positive feedback, we will continue to create the best possible experience for our customers.

Rated 5 out of 5 stars

Always satisfied

Am always satisfied with the level of service

May 25, 2022
Unprompted review
JN Money - Queens logo

Reply from JN Money - Queens

DearValued Customer,
We are glad to hear that you had a positive experience, thanks for leaving a good review. Our aim is to continue to provide excellent customer service to you and all our customers. Thanks again!

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