Using JN money was a bit tedious to start however once everything was set up I have been transferring money regularly with no issues. Their customer service have so far been excellent. Email responses... See more
Company replied
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The service was fast and effective and I was out in less than a minute. Thanks to Nadine great customer service.
Company replied
Customer Service representatives Nadine and A'aliyah went beyond their call of duty to ensure all went well. Love the fact they are fast so no long line up. They are friendly and respond to me using... See more
Company replied
I've been coming to JN Money for many months and they have always been professional and helpful. Nadine has amazing customer service and is very patient with the clients. I've seen her deal with elder... See more
Company replied
Company details
Written by the company
JN Money is a global remittance brand which originated in Jamaica. The brand upholds international standards in its facilitation of money transfers between several countries across the world and offers customers the ability to send money, pay bills and mobile top-up. Our Services Include: - Sending for Cash pick-up - Sending to financial institutions - Sending Funds to the JN Money Card - Bill Payments - Mobile Top-up The JN Money brand is owned by JN Money Services Limited (JNMS), which is a fully owned subsidiary of the JN Financial Group. JNMS was incorporated in December 2005 to manage the remittance operations of the group, and to provide a suite of services, that include money transfers and bill payments.
Contact info
Morningside Avenue 1-1143, M1B 0A7, Toronto, Scarborough, Canada
- (866)7356002
4.8
Excellent
46 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 48 hours
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The service was fast and effective and…
The service was fast and effective and I was out in less than a minute. Thanks to Nadine great customer service.
December 2, 2024
Unprompted review
Reply from JN Money - Scarborough
Dear valued customer, thank you for your kind words! We're glad to hear the service was fast and effective. We'll be sure to share your appreciation with Nadine—she’ll be thrilled to hear it!
Using JN money was a bit tedious to…
Using JN money was a bit tedious to start however once everything was set up I have been transferring money regularly with no issues. Their customer service have so far been excellent. Email responses are quick. I can't say the same for JN bank customer service but JN money is A+
August 17, 2024
Reply from JN Money - Scarborough
Dear valued customer, thank you for your feedback! We’re pleased to hear that once you were set up, everything has been smooth and that our customer service has met your expectations. We appreciate your support and look forward to serving you again soon.
Service With a Smile :)
The customer service rep was friendly, engaging and very informative. I felt like a valued customer even though it was my first time completing a transaction at JN Money. I will definitely be doing business here again.
July 10, 2024
Unprompted review
Reply from JN Money - Scarborough
Dear valued customer, thank you for sharing your positive experience with us! We're delighted to hear that our customer service representative made you feel valued and provided helpful assistance during your first transaction at JN Money. We look forward to welcoming you back and serving you again soon.
Customer Service representatives Nadine…
Customer Service representatives Nadine and A'aliyah went beyond their call of duty to ensure all went well. Love the fact they are fast so no long line up. They are friendly and respond to me using my name.
July 3, 2024
Unprompted review
Reply from JN Money - Scarborough
Dear valued customer, thank you for your wonderful feedback! We're thrilled to hear that Nadine and A'aliyah provided exceptional service and made your experience pleasant. We appreciate your recognition of their dedication and efficiency. Looking forward to serving you again soon!
Amazing people with great customer…
Amazing people with great customer service, love my ladies, JN money keep up the good work
June 1, 2024
Unprompted review
Reply from JN Money - Scarborough
Dear valued customer, thank you for your wonderful feedback! We're delighted to hear you love our customer service team. We'll be sure to keep up the good work!
Very easy to use
Very easy to use, transparent. Inquires are responded to in a reasonable amount of time, and service is trustworthy. Service is quick and effortless.
May 29, 2024
Reply from JN Money - Scarborough
Dear Valued Customer, thanks for taking the time to leave us a review. Your feedback means the world to us, and we are happy that you chose to share your positive experience.
Reply from JN Money - Scarborough
Dear Valued Customer, thank you for your 5-star review! We appreciate your business.
Very proud of jn ,this is my bank
March 19, 2024
Reply from JN Money - Scarborough
Dear valued customer, thank you for your loyalty and pride in JN! If there's anything we can do to further enhance your w. We appreciate your support and look forward to continuing to serve you.
I've been coming to JN Money for many…
I've been coming to JN Money for many months and they have always been professional and helpful. Nadine has amazing customer service and is very patient with the clients. I've seen her deal with elderly and young adults. I will continue to come here for all my transactions .it's great to do a one stop shop. Pay bills and send money.
November 21, 2023
Unprompted review
Reply from JN Money - Scarborough
Dear valued customer, thank you so much for your kind words and continued trust in JN Money! We're thrilled to hear about your positive experiences, especially with Nadine. We appreciate your loyalty and look forward to serving you for all your transactions. Our one-stop-shop approach for bill payments and money transfers aims to make your experience seamless and convenient.
AALIAYA WAS A GREAT HELP AND VERY…
AALIAYA WAS A GREAT HELP AND VERY PROFESSIONAL THANKS ALOT
September 1, 2023
Unprompted review
Reply from JN Money - Scarborough
Dear valued customer, thank you for your feedback! We're delighted to hear that our team provided you with great assistance and professionalism. We look forward to serving you again soon!
Reply from JN Money - Scarborough
Dear Valued Customer, Our team is so grateful for your positive feedback. We are looking forward to having you again at the location.
The customer experience is excellent
The customer experience is excellent. The customer service representative always deal with me polite and professional. They always treat me nice. The process is always efficient and fast. I always feel special when I come to this location.
October 16, 2022
Unprompted review
Reply from JN Money - Scarborough
Dear Valued Customer, We are always happy when customers like you enjoy the service received. Come back anytime!
Nadine is customer friendly which is…
Nadine is customer friendly which is very important to any organization. She makes sure she understands the customer’s need and ensure that the customer is satisfied before leaving. I would recommend anyone to the JN Money Scarborough location. Love the service here.
October 16, 2022
Unprompted review
Reply from JN Money - Scarborough
Dear Valued Customer, our team is so grateful for your positive feedback. Looking forward to having you again at the location. Thanks for your continued support.
The customer service is great
The customer service is great. The tellers are friendly and always smiling. I love the Scarborough location.
October 12, 2022
Unprompted review
Reply from JN Money - Scarborough
Dear Valued Customer, Thank you so much for taking the time to leave us this amazing review.
Nadine is one of the best customer…
Nadine is one of the best customer service rep I have encountered. I always get good professional customer service when I come here.
October 11, 2022
Unprompted review
Reply from JN Money - Scarborough
Dear Valued Customer, Thank you so much for taking the time to leave us this amazing review.
Service is excellent every time I visit…
Service is excellent every time I visit the Scarborough location.staff is friendly willing to extend assistance if programs arise. I love JN Money.
October 6, 2022
Unprompted review
Reply from JN Money - Scarborough
Dear Valued Customer, Thanks for taking the time to leave us this amazing review. Our team works really hard to keep our customers happy, Thanks for the continued support!
Nadine and Sashay always demonstrate…
Nadine and Sashay always demonstrate good customer service.I would recommend anyone to the Scarborough location.
October 6, 2022
Unprompted review
Reply from JN Money - Scarborough
Dear Valued Customer, Thanks for taking the time to leave us this amazing review. Our team works really hard to keep our customers happy, Thanks for the continued support!
Excellent
Excellent, fast service and reliable. Ask for Nadine, she’s a great agent! I use both online and in branch because of my busy schedule
October 5, 2022
Unprompted review
Reply from JN Money - Scarborough
Dear Valued Customer, Thanks for taking the time to leave us this amazing review. Our team works really hard to keep our customers happy, Thanks for the continued support!
I have experienced good customer…
I have experienced good customer service and transaction are processed fast at the Scarborough location.
October 1, 2022
Unprompted review
Reply from JN Money - Scarborough
Dear Valued Customer, Thank you so much for taking the time to leave us this amazing review.
Great cutomer support from beginning to…
Great cutomer support from beginning to end of the process. I would recommend JN unreservedly. Nadine is awesome, she is very knowledgeable, friendly and goes the extra mile at every stage. :-)
September 30, 2022
Unprompted review
Reply from JN Money - Scarborough
Dear Valued Customer, We are always happy when customers like you enjoy enjoy the service received. Come back anytime!
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