Sorry for the 2 stars ,But as im located in London England, the system keeps crashing when I try to send money to Jamaica , no matter what device I use, or if I use the app , online website, they... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I still cannot believe the money was delivered into the intended account in a matter of minutes, in fact I'd say it was instant. I kept thinking it's too good to be true, as Jamaica, the Country of... See more
Company replied
The guys here in Tottenham are very helpful and understanding they are also helpful and patient with the elderly. They are always ready to give a helping hand and a listening ear words cannot express... See more
Company replied
Using JN money transfer online is smooth, quick and easy. Money was sent instant and my recipient received it easily. Good work Patrick Forrest
Company replied
Company details
Written by the company
JN Money is a global remittance brand which originated in Jamaica. The brand upholds international standards in its facilitation of money transfers between several countries across the world and offers customers the ability to send money, pay bills and mobile top-up. Our Services Include: - Sending for Cash pick-up - Sending to financial institutions - Sending Funds to the JN Money Card - Bill Payments - Mobile Top-up The JN Money brand is owned by JN Money Services Limited (JNMS), which is a fully owned subsidiary of the JN Financial Group. JNMS was incorporated in December 2005 to manage the remittance operations of the group, and to provide a suite of services, that include money transfers and bill payments.
Contact info
High Road 550, N17 9SY, London, England, United Kingdom
- 0208-808-5923
4.4
Excellent
41 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very easy to access
If you have any problem someone is always there to help you on phone
May 3, 2026
Reply from JN Money - Tottenham
Dear Valued Customer, Thanks for your positive feedback. We are happy to hear that you find our services easy to access and that our team has been consistently available to support you when needed. We value your business and hope to serve you again soon.
Reply from JN Money - Tottenham
Dear Valued Customer, Thank you for the 5-star review. We are happy to hear that you find our remittance service reliable and that our team has been consistently available to support you when needed. We value your business and look forward to serving you again soon.
Seamless and very quick.
April 9, 2026
Reply from JN Money - Tottenham
Dear Norma Carter- Johnson, Thanks for the positive review. We appreciate your feedback and look forward to serving you again soon.
Good and effiecient customer service
Good and effiecient customer service
March 18, 2026
Unprompted review
Reply from JN Money - Tottenham
Dear Valued Customer, thank you for your feedback! We’re glad you found our customer service good and efficient. We appreciate your support and look forward to serving you again.
The apps is so easy to use.it makes my…
The apps is so easy to use.it makes my transfer move fast then I think but the fee could be abit lower.
March 27, 2026
Reply from JN Money - Tottenham
Dear Valued Customer, Thank s for the positive review. We are happy to hear that you find our service both convenient and reliable. Our goal is to provide the best service to you and all our customers. We appreciate your continued support and look forward to serving you again soon.
System keeps Crashing .
Sorry for the 2 stars ,But as im located in London England,
the system keeps crashing when I try to send money to Jamaica , no matter what device I use, or if I use the app , online website, they all keep crashing after taking 1 to 2 min to load . But when it used to work it was beautiful and perfect with great satisfaction of survice !.
January 16, 2026
Reply from JN Money - Tottenham
Dear Valued Customer, we sincerely apologize for the inconvenience you experienced. At the time, we encountered temporary system downtime; however, we are pleased to confirm that the issue has been fully resolved. All our locations are now operating efficiently and without any issues. We truly appreciate your patience and look forward to the opportunity to serve you again soon.
The guys here in Tottenham are very…
The guys here in Tottenham are very helpful and understanding they are also helpful and patient with the elderly. They are always ready to give a helping hand and a listening ear words cannot express there kindness and the gratitude they have shown.
December 15, 2025
Unprompted review
Reply from JN Money - Tottenham
Dear valued customer, thanks for sharing your feedback with us. We happy to hear that you had a great experience and our staff exceeded your expectations. We value your business and look forward to seeing you again soo
Speed
I still cannot believe the money was delivered into the intended account in a matter of minutes, in fact I'd say it was instant.
I kept thinking it's too good to be true, as Jamaica, the Country of my birth is the most difficult place to tranact business, everything takes long hours and days even, so when I discovered JnMoney I was very sceptical and the exchange rate and fee not bad at all. Well done, Jamaica has got something right at last, unlike Jn Bank who charges a higher fee and very low exchange rate then give you the third degree for KYC which is absolutely ridiculous. Thanks JnMoney.
November 26, 2025
Reply from JN Money - Tottenham
Dear valued customer, thank you so much for your detailed feedback! We’re thrilled to hear that the speed, rates, and overall convenience exceeded your expectations. We truly appreciate your trust and are glad to make your transactions easier. Thank you for choosing JN Money!
Reply from JN Money - Tottenham
Dear Valued Customer, Thank you so much for your positive review, we are happy to hear that you had a great experience with us.
Reply from JN Money - Tottenham
Dear valued customer, thank you for your feedback! We're so happy to hear that you found our service fast, convenient, and efficient. We truly appreciate your support!
Straight forward and easy to do.
April 4, 2025
Reply from JN Money - Tottenham
Dear valued customer, thank you for your feedback! We're glad to hear that you found the process straightforward and easy. We appreciate your support!
Reply from JN Money - Tottenham
Dear valued customer, thank you so much for your kind words! We're thrilled to hear you had a great experience. Your feedback means a lot to us!
Trying to use the service more than a…
Trying to use the service more than a year to send ,and pay my bill ,and been denied, because of what i dont know .Now using the Internet to communicate the problem to the relevant authorities ,it have solve
March 26, 2025
Reply from JN Money - Tottenham
Dear valued customer, we're sorry to hear about your previous experience, but we're glad the issue has been resolved. Thank you for your patience and for giving us the opportunity to assist you.
Reply from JN Money - Tottenham
Dear valued customer, thank you! We're thrilled to hear that our service is quick, easy, and brings joy to your family!
Great platform to sent money to love…
Great platform to sent money to love one aboard.
January 2, 2025
Reply from JN Money - Tottenham
Dear valued customer, thank you! We're delighted to be your go-to platform for sending money to your loved ones. We appreciate your trust!
Reply from JN Money - Tottenham
Dear valued customer, thank you for your review! We're glad you found our service quick and easy to use. Your support means a lot to us.
I have enjoyed using the app
I have enjoyed using the app , it’s very convenient for in m own space , I really appreciate
November 28, 2024
Reply from JN Money - Tottenham
Dear valued customer, thank you for your feedback! We're thrilled to hear you’re enjoying the app and its convenience. We appreciate your support.
Using JN money transfer online is…
Using JN money transfer online is smooth, quick and easy. Money was sent instant and my recipient received it easily. Good work Patrick Forrest
September 21, 2024
Unprompted review
Reply from JN Money - Tottenham
Dear valued customer, thank you for your great feedback! We're glad to hear that your experience with JN Moneywas smooth and quick. We appreciate your support and will pass along your compliments to Patrick!
it is easy and clear what to do.
It is easy and clear what to do. The workers are helpful and polite.
September 6, 2024
Reply from JN Money - Tottenham
Dear valued customer, thank you for your feedback! We’re glad you found the process easy and clear, and that our team was helpful and polite. We appreciate your support!
I wanted to sign up yo jn online banking and I was fully assisted in doing so.
I was attended to
August 31, 2024
Reply from JN Money - Tottenham
Dear valued customer, thank you for your feedback! We're glad to hear that our team provided you with full assistance in signing for JN Money Online. Thank you for choosing JN Money.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.