This was my first time ordering from Joal craft, it certainly won’t be my last. Good range of products though I was only interested in yarn, knitting needles etc. My order came well packaged, unfo... See more
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Made a large yarn order only last night and it arrived this morning. Absolutely fantastic service. I recently found JOAL crafts after becoming disillusioned with my current yarn supplier due to them c... See more
Company replied
I ordered the Flutterby yarn by J Brett and was delighted with the new colour range, beautiful seasonal colours of gold, purple and green etc. The price was excellent, the delivery was prompt and real... See more
Company replied
Purchased a needle felting kit. Price was fine. Thought the postage was a bit expensive. Kit arrived inside a cardboard box which was way too large so that might explain the postage. Kit itself was gr... See more
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Company details
Information provided by various external sources
We are a family run business who have a real passion for all things crafty! For as long as we can remember we have loved to make handmade gifts and now we would like to give you the tools to be able to do the same at amazing prices. We know that it can be difficult to learn new crafting skills so we decided to create a one stop shop bringing you a range of yarns, crafting tools, crafting accessories and craft kits that are ideal for beginners and intermediate level crafters. Our diverse range of products means you are sure to find something for yourself or a loved one to have a go at.
Contact info
4.8
Excellent
241 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Fab!
Quick, exactly what I'm after, perfect option to be able to do Klarna payment it helped me and definitely will go back there again. Highly recommend!
July 24, 2021
Reply from Joal crafts
Hi Kristina, thank you for this great 5 star review. Thank you for your kind words, we love Klarna payment as it offers our customers a great way to buy now and pay later. Thank you for your order and we hope you enjoy your purchases.
Extremely quick and efficient delivery
Extremely quick and efficient delivery. Top class
July 19, 2021
Reply from Joal crafts
Hi, thank you for this lovely 5 star review. We are so pleased your order arrived quickly as this is something we pride ourselves on as a company, thank you for your order and we hope you enjoy your purchases.
Contact
No problems, fast and reliable with the order. A bit disappointed they give phone number for contacting them, tried for several days with a query but no one answer
July 14, 2021
Reply from Joal crafts
Hi, thank you for this great 5 star review. We are so pleased your order arrived quickly as this is something we really pride ourselves on, thank you for your order and we hope you enjoy your purchases.
Customer service is excellent fast…
Customer service is excellent fast delivery an excellent quality
July 6, 2021
Reply from Joal crafts
Hi Linda, thank you for this lovely 5 star review. We are so pleased your order arrived quickly and that you found our customer service excellent, thank you for your order and we hope you enjoy your purchases.
Reply from Joal crafts
Hi Maureen,
We are very sorry to read this, and very disappointed that the product has not been of a useable quality.
I have just looked into this, and it looks like you have not made contact with us regarding your order or the faulty product.
The customer support email if you would like to get in touch with us is, customersupport@joalcrafts.co.uk, once you have confirmed your order number and delivery postal code, we will be more than happy to resolve this for you.
Kindest regards
Joal Crafts Ltd
Lovely online shop packaging really…
Lovely online shop packaging really good items top condition love it already placed second order thank you xx
June 17, 2021
Reply from Joal crafts
Hi Theresa, thank you for this wonderful 5 star review. We are so pleased your items arrived in top condition, thank you very much for your orders and for your continued support, we hope you enjoy your purchases.
Brilliant service
June 15, 2021
Reply from Joal crafts
Hi Julia, thank you for this lovely 5 star review. We are so pleased that you found our service brilliant, thank you for your order and we hope you enjoy what you've purchased.
Reply from Joal crafts
Hi Sharon, thank you for this lovely 5 star review. We are so pleased you are happy with the wool you purchased, and that your order arrived quickly as this is something we pride ourselves on. Thank you for your order.
What fabulous wool this is i will…
What fabulous wool this is i will definitely be buying some more from you.
Regards Patricia
June 7, 2021
Reply from Joal crafts
Hi Patricia, thank you for this brilliant 5 star review. We are so pleased you are happy with the wool you have purchased from us, thank you for your order.
Reply from Joal crafts
Hi Denise, thank you for this great 5 star review. We are so pleased your order arrived quickly as we pride ourselves on our quick order dispatch and delivery times, thank you for your order and we hope you enjoy your purchases.
Awesome service
Awesome service, fast delivery and excellent quality.
I love shopping on Joal crafts.
June 2, 2021
Reply from Joal crafts
Hi Carolyn, thank you for this lovely 5 star review. We are so pleased you love shopping with us and that your order arrived quickly, thank you for your order and we hope you enjoy your purchases.
Fast and efficient service *****
I was very pleased with how quickly my order was dealt with, it was delivered within a couple of days. Very good service
May 29, 2021
Reply from Joal crafts
Hi David, thank you for this lovely 5 star review. We are so pleased your order arrived quickly as this is something we really pride ourselves on, thank you for your order and we hope you enjoy your purchases.
First time I have bought from Joal…
First time I have bought from Joal craft my wool was well packed and it was a fast delivery I will certain used Joal craft again great servive and great prices Thank you
May 25, 2021
Reply from Joal crafts
Hi Pauline, thank you for this great 5 star review. We are so pleased that you were happy with how your order was packed, and how fast you received your order, as this is something that we really pride ourselves on. Thank you for your order, and we hope you enjoy your purchases.
Reply from Joal crafts
Hi, thank you for this lovely 5 star review. It's great to read that you found our website easy to use and that you received your order quickly, we pride ourselves on our quick order dispatch and delivery times. Thank you for your order, and we hope you enjoy your purchases.
Excellent service and product
May 19, 2021
Reply from Joal crafts
Hi, thank you for this great 5 star review. We are so pleased you found our service excellent, thank you for your order and we hope you enjoy your purchases.
Reply from Joal crafts
Hi Jessie, thank you for this lovely 5 star review. We are glad you found our website easy to order through, and that your order arrived within a few days. Thank your for your order, and we hope you enjoy your purchases.
Reply from Joal crafts
Hi, thank you for this great 5 star review. It is lovely to read that you can't find fault with anything, thank you for your order and we hope you enjoy your purchases.
Lovely fabric
Lovely fabric, arrived quicker than suggested, very happy with purchase and will use again soon
May 13, 2021
Reply from Joal crafts
Hi Karen, thank you for this lovely 5 star review. It is great to read that you think the fabric you purchased is lovely, and that your order arrived quickly as we pride ourselves on our quick order dispatch and delivery times. Thank you for your order, and we hope you enjoy your purchases.
Excellent prompt service
May 12, 2021
Reply from Joal crafts
Hi, thank you for this great 5 star review. We are so pleased your order arrived quickly, we hope you enjoy your purchases, happy crafting!
Speedy Delivery and Value for Money
Having used Joal Crafts for the first time recently I was very impressed with their value for money which made me order with them in the first place but have to say that the speed of delivery was also excellent. I will definitely be using them again.
May 10, 2021
Reply from Joal crafts
Hi Zoe, thank you for this lovely 5 star review. We are so pleased you found what you were looking for, we try to only stock the very best products at great prices, we hope you enjoy your purchases, happy crafting.
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