The Jo & Joe Collection Reviews 142

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 106 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their excellent quality, comfort, and stylish designs, often highlighting the wide range of colors and choices available. Many appreciate the value for money, finding the items reasonably priced for their quality. The delivery service is consistently described as quick and efficient, with many orders arriving within a few days. Reviewers also found the ordering process straightforward and user-friendly. However, some people were dissatisfied with the durability of certain products, noting issues like soles detaching or inner linings collapsing after a few months of use.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the comfort, quality,... See more

Quality

Clients share positive opinions on quality. Many reviewers praise the good quality and value for money of... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers frequently praise the speed of... See more

Order

Users describe positive interactions with order. Many customers found the ordering process easy and... See more

Value for money

Customers consistently report positive experiences with value for money. Many reviewers found the products to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered sandals which were delivered in an impressive 2 days. Unfortunately though I loved the sandals one was too big. I phoned and spoke to Deborah Perry who as the system was down went to their w... See more

Company replied

Rated 5 out of 5 stars

I ordered a pair of Veronica touch fastening slippers just after lunch on Wednesday & they were delivered the next morning! Lovely slippers, just had to order a size larger than usual as my normal... See more

Company replied

Rated 5 out of 5 stars

Sandals are very comfortable and easy to wear. Although I asked for express delivery Post Office delivery did not delivery until the next day........not Jo & Joe's fault but post office, cannot rely o... See more

Company replied

Rated 5 out of 5 stars

I ordered two pairs of shoes from Jo and Joe at 2.30 on Wednesday afternoon and they were delivered at lunchtime on Friday, that’s really quick delivery. I’ve had this style before, so knew what to ex... See more

Company replied


Company details

  1. Shoe Store

Written by the company

At Jo & Joe, we interpret the latest footwear trends with an eye for styles that last—bringing you wearable fashion at affordable prices. Each season, we work hard to deliver variety and creativity across our collections. You probably know us best for our iconic ladies' tassel leather moccasins, available in a stunning range of colours. Whether dressed up or down, they’re smart, chic, and timeless. We're also proud of our luxurious slipper range, many of which come beautifully packaged in gift boxes—perfect for treating yourself or someone special.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

142 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Easy to find

Easy to find, great products and delivery when expected.

January 6, 2026
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Reply from The Jo & Joe Collection

Thanks so much for the ⭐⭐⭐⭐⭐!

We’re really glad you found everything easy to navigate and loved the products — and even happier that delivery landed right on time.

Hope you’re enjoying your order, and we can’t wait to welcome you back again soon.

Rated 5 out of 5 stars

Fabulous casual shoes

Fabulous casual shoes
You could dress up or down with these shoes.
May just have to purchase a second pair

January 2, 2026
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Reply from The Jo & Joe Collection

Thanks so much for the lovely review Susan! We’re so glad you’re enjoying them and love how easy they are to dress up or down. A second pair sounds like a great idea 😉 Enjoy!

Rated 5 out of 5 stars

Have bought a few pairs in different…

Have bought a few pairs in different colours and have always found them to be lovely and comfortable

January 2, 2026
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Reply from The Jo & Joe Collection

Thank you for your lovely review and continued support. We’re so pleased to hear you find them comfortable and enjoy the different colours.

Rated 5 out of 5 stars

Excellent quality slippers

Excellent quality slippers, quickly delivered and well packaged for delivery.

January 2, 2026
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Reply from The Jo & Joe Collection

Thank you for your feedback Andrew! We’re so pleased you’re happy with the quality and delivery of your slippers. We hope you enjoy them.

Rated 5 out of 5 stars

Wood quality

Wood quality, great looking shoes

January 2, 2026
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Reply from The Jo & Joe Collection

Thank you for your review Carol. The JO&JOE team are pleased to hear you are enjoying your purchase.

Rated 5 out of 5 stars

Quick and easy

January 2, 2026
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Reply from The Jo & Joe Collection

Thank you for your feedback, glad to hear you found the service fast & hassle-free!

Rated 4 out of 5 stars

Good product and price

Good product and price. A hitch with the ordering system as your site showed my first choice available when it wasn’t.

December 15, 2025
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Reply from The Jo & Joe Collection

Thank you for your feedback! We’re glad you were happy with the product and price, and we apologise for the issue with availability shown on our website.

Rated 5 out of 5 stars

A great pair of boots

A great pair of boots. The heel is just the right height and the buckle on the side gives a bit of class.

December 3, 2025
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Reply from The Jo & Joe Collection

Thank you, Charlotte, for your lovely review! We’re so pleased to hear you love style Yvette — the heel height and buckle detail really are beautiful finishing touches.

Rated 5 out of 5 stars

Found exactly what I was looking for on…

Found exactly what I was looking for on the website right away and product was delivered within three days. First class service.

December 9, 2025
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Reply from The Jo & Joe Collection

Thank you for your great review! We’re so pleased you found what you needed easily and that your order arrived quickly. We really appreciate your support.

Rated 5 out of 5 stars

Nice shoe

Loved it so much

December 8, 2025
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Reply from The Jo & Joe Collection

Thank you so much for taking the time to leave us a review. We’re delighted to hear that you love our shoes

Rated 5 out of 5 stars

I bought my first Jo &Joe shoes many…

I bought my first Jo &Joe shoes many years ago at Badminton Horse Trials To date I have seven pairs of loafers three pairs of boots and a pair of slippers.I think that speaks for itself

December 2, 2025
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Reply from The Jo & Joe Collection

Thank you so much for your lovely review Lesley! We’re thrilled that your first pair from Badminton Horse Trials turned into such an amazing collection. Your loyalty means the world to us 🥰

Rated 5 out of 5 stars

I bought these slippers for my husband…

I bought these slippers for my husband an and and know he is going to love them, comfortable and good non slip sole. The colours are really nice blues.
I love Jo & Joe shoes I have 4 pairs in different colours, so light to wears

December 2, 2025
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Reply from The Jo & Joe Collection

Thank you so much for your lovely review! We’re thrilled you picked our slippers for your husband. And it means a lot to hear you enjoy your own JO & JOE shoes too. Thank you for being such a loyal customer!

Rated 4 out of 5 stars

The wool footwear get damaged quite…

The wool footwear get damaged quite quickly on the edges. But over all quite comfy for a great price

October 8, 2025
Unprompted review
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Reply from The Jo & Joe Collection

Thank you so much for your review. We’re really pleased to hear that you find the footwear comfy and great value — that’s wonderful to know.

We’re sorry to hear the edges have worn more quickly than expected. Your feedback is really helpful and we’ll make sure it’s passed on to our buying team as we’re always working to improve.

Rated 5 out of 5 stars

My order was plain sailing

My order was plain sailing, prompt delivery, beautifully boxed with tissue around each shoe. I had ordered 2 pairs of loafers, one In white and the other Silver, they are very soft leather, very comfortable, and stylish. Reasonably priced, I shall order from this company again.

June 6, 2025
Unprompted review
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Reply from The Jo & Joe Collection

Thank you for your lovely review! We're so pleased your order arrived quickly and that you’re happy with both pairs of loafers. It’s great to hear you found them soft, comfortable, and stylish. We really appreciate your support and hope to see you again soon!

Rated 5 out of 5 stars

Quality product at a very competitive price.

This was my first purchase from Jo and Joe and I am very impressed with the slippers I chose.
Delivery was very prompt and the quality of the slippers is excellent. They are very comfortable, fit well and are great value for money. I highly recommend.

November 21, 2025
Unprompted review
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Reply from The Jo & Joe Collection

Thank you for your lovely review! We’re thrilled you’re happy with your first JO & JOE purchase. Delighted the slippers fit well, feel comfortable, and arrived quickly. We really appreciate your recommendation!

Rated 5 out of 5 stars

Perfect .

Perfect .. most comfortable boots I’ve ordered them again !

November 7, 2025
Unprompted review
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Reply from The Jo & Joe Collection

Thank you so much for your wonderful review! We're delighted to hear that you find the boots so comfortable — that means a lot to us. We're thrilled you loved them enough to order again! Thank you for choosing us.

Rated 5 out of 5 stars

Good service

Ordered 2 pair of shoes which arrived very quickly. I have had this style before so knew fitting was good.
Like the variety of colours in same style.
Very reasonably priced comfortable shoes

November 1, 2025
Unprompted review
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Reply from The Jo & Joe Collection

Thanks so much for your lovely review! We’re thrilled your shoes arrived quickly and that the fit and colours are just right. Enjoy wearing your new shoes and we hope to see you again soon.

Rated 5 out of 5 stars

Perfect service from ordering to the…

Perfect service from ordering to the perfect delivery.. Amazing slippers for my elderly mother fit is great…

November 10, 2025
Unprompted review
The Jo & Joe Collection logo

Reply from The Jo & Joe Collection

Thank you for your lovely review! We’re delighted your mother loves her slippers and that everything was perfect from start to finish.

Rated 5 out of 5 stars

Denim blue sandals

I bought a beautiful pair of sandals for my sister’s birthday
She loves jo and joe sandals and has quite a few pairs .
Well constructed and padded footbed for comfort x

November 1, 2025
Unprompted review
The Jo & Joe Collection logo

Reply from The Jo & Joe Collection

Thank you for the lovely review! 💙 We’re thrilled your sister loves her denim blue Jo & Joe sandals—well-made, comfy, and a perfect birthday gift.

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