Joannesjournals Reviews 

526
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 514 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning product quality, beautiful binding designs, and the wonderful ability to easily customize planners to perfectly fit personal daily needs. Furthermore, consumers consistently highlight the exceptionally fast delivery service, lovely packaging, and the incredible responsiveness and helpfulness of the customer support team. Some reviewers were not happy with minor issues, mentioning that getting started felt a bit complicated, some inserts had slight quality flaws, or small order mix-ups occurred. Despite these occasional hurdles, loyal buyers remain exceptionally pleased with their purchases and continue placing repeat orders.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the stunning design and... See more

Quality

Clients share positive opinions on quality, frequently praising the outstanding craftsmanship, beautiful... See more

Customer service

People report positive experiences with customer service, noting that support agents are extremely helpful,... See more

Order

Reviewers mention positive feedback about order experiences, frequently highlighting exceptionally fast... See more

Delivery service

Consumers find delivery service to be extremely satisfying, expressing widespread appreciation for the very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely LOVE My new planner. Got it in the colour burgundy kiss and honestly it’s a beauty. Not forgetting the very fast delivery.. I ordered on Friday and my planner arrived on Sunday! Also, I a... See more

Rated 5 out of 5 stars

A fantastic Green Edit and some chosen inserts arrived yesterday. I am so very happy with the quality of my goodies and the amazing inserts. I’m pleased I bought the bundle that I can build from, t... See more

Rated 5 out of 5 stars

I ordered two journals and the subscription box. However I hadn’t realised that my journals would not arrive until September because I’d ordered the subscription box . I got in touch with them and Emm... See more

Rated 5 out of 5 stars

Points! So yesterday I placed an order and I paid using points that had accumulated from previous purchases. Guess what it ls arriving today. So not only am I receiving another perfect binder I am alw... See more


Company details

  1. Stationery Store

Written by the company

Welcome to Joannes Journals, a UK-based luxury stationery and wellness brand designed to help people feel more organised, motivated, and positive every day. At Joanne’s Journals, we create beautifully designed planners, journals, wellness tools, stickers, and stationery products that support productivity, self-care, mental wellbeing, and daily routines for both adults and children. Our mission is simple: to make planning feel inspiring, enjoyable, and life-changing. Founded by Joanne, a busy mum of four, the brand was built from a passion for helping others manage everyday life with less stress and more confidence. Every product is thoughtfully designed with a focus on quality, functionality, and beautiful aesthetics, combining luxury stationery with practical wellbeing support. We are proud to have built a supportive and growing community of customers who use our products for organisation, ADHD support, goal setting, mindfulness, school planning, business planning, and personal growth. Customer happiness is at the heart of everything we do, and we are committed to delivering high-quality products, excellent service, and a positive experience with every order. Thank you for supporting Joanne’s Journals, where planning meets wellness.


Contact info

4.9

Excellent

TrustScore 5 out of 5

526 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 1 month

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4.9

All reviews

(526)

521 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful journal

Beautiful journal. I’ve used many over the years but always fall off when they don’t fit my needs but I’ve used this every day for the past month since I received my order. Packaging was also lovely and felt like a treat to myself.

August 27, 2026
Unprompted review
Rated 5 out of 5 stars

Joanne's Journals are the most amazing…

Joanne's Journals are the most amazing company to deal with and the products are incredible. I just love that I can tailor my planner to my needs and not be dictated to by a set protocol of what I should have. The quality of the product is absolutely incredible and the customer service is out of this world

August 26, 2026
Unprompted review
Rated 5 out of 5 stars

Treat myself to the Christmas binder…

Treat myself to the Christmas binder and again I’m blown away. The attention to detail etc is next level! The team never fail to disappoint on quality or on the care and thought they give to every bundle. Will be adding to my collection again soon!

August 14, 2026
Unprompted review
Rated 5 out of 5 stars

Best company ever!

I absolutely love Joanne's Journals more than I can explain. The journals help to keep me organised and have such a quality feel. The customer service is second to none and you get a response incredibly quickly. I've recommended JJ to everyone I know!

August 26, 2026
Unprompted review
Rated 5 out of 5 stars

Returning customer

I have bought two mystery boxes, a ring binder and some inserts and accessories. I love the products so much, that I also have ordered the advent calendar.

Some of the inserts have a slight quality issue, some are bent and some have a grainy print. But for the price, I am not complaining.

I live in Denmark, so the import tax is something to keep in mind, but not bad enough to keep me from ordering again.

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

This is the first time I hsbr bought…

This is the first time I hsbr bought from this company and I love my cleaning journal it is really gorgeous and it is going to help me keep up with my tasks as I do have health issues and struggle with day to day routines It’s just what zi needed

August 24, 2026
Unprompted review
Rated 5 out of 5 stars

The best of the best.

The best of the best.

Not only is the customer service absolutely spot on, you genuinely feel like part of a community - because it is.

We love you guys! Thank you for everything you do.

August 24, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Delivery and quality of the journals are amazing. They are addictive and the luxe journal comes with a cover which I would like them all to come with.

August 24, 2026
Unprompted review
Rated 5 out of 5 stars

This is a company that really cares…

This is a company that really cares about their customers, something I don’t think we see often enough these days. Through reading comments in the supportive Facebook community, to watching TikTok lives, it is clear to see how much each customer is valued and appreciated. It brings me so much joy to purchase from such a hardworking and friendly team who are doing what they love.
The products are beautiful and the quality is excellent. Having bought many planners and accessories over the years from a variety of companies, I can genuinely say that the range of products and how well thought out they are is just amazing. I’m sure I will be purchasing many more products in the future!

August 23, 2026
Unprompted review
Rated 5 out of 5 stars

Christmas Planner 🎅

Just received the Christmas planner and o my! It is absolutely beautiful the attention to detail is incredible, literally every aspect of Christmas has been thought of to make sure nothing is left unplanned, it felt like Christmas came early receiving it and putting it all together! As always Joanne absolutely hit the mark with this collection ❤️

August 23, 2026
Unprompted review
Rated 5 out of 5 stars

5 *products

I have made several orders through this company and have loved everything. This order was for Christmas inserts and binder, chose not to go for the full pack as some of the inserts I wouldn’t get use of which is why I love this company as I can pick and choose what I have in the binders.

August 23, 2026
Unprompted review
Rated 5 out of 5 stars

Luxurious, practical and definitely a good buy!

Literally arrived less than 2 days later!! I’ve had many diaries, planners and many other notepads to keep track of my everyday life but I’ll have them for maybe a week and forget about it. THIS I WILL DEFINITELY BE USING!! I adore the fact that you can customise inserts to your personal needs, whether it’s keeping track of appointments, shopping, my work schedule or even my household cleaning schedule. The purchase is an investment in a luxurious, gorgeous planner you can refill with anything you require that you will keep for a long time! Or if you’re like me, forever. The added pockets that come in the actual planner are an amazing bonus as you can keep important information cards, appointment slips etc. For someone like myself who is a full time nursery practitioner and has a very busy life, it’s absolutely perfect and I will definitely be recommending this to all my colleagues. Astoundingly beautiful and the quality is just amazing 🤩. A 11/10 product which I will definitely purchasing more from you guys.

August 23, 2026
Unprompted review
Rated 5 out of 5 stars

Mystery Bundle

I’m really happy with the 2 mystery bundles. It’s good quality, works as expected, and feels like good value for money. I would definitely recommend it to others.

August 23, 2026
Unprompted review
Rated 5 out of 5 stars

Wow what can I say

Wow what can I say, amazing binders and inserts, all products are carefully designed and you can see the love and care put into them. The customer service and care is outstanding, quick delivery and excellent value.

August 20, 2026
Unprompted review
Rated 4 out of 5 stars

I ordered both colours of the christmas…

I ordered both colours of the christmas collection this year and they are both absolutely stunning. Only thing is the green one has alittle of what I think is glue on the inside, but inserts are beautiful, kinda wished the pen for the green binder was also green but thats just my preference and the pens catch alot on the pen holder, which makes me worry it will rip and its so beautiful I want them to last forever. I want to use one as a christmas memories binder, all pictures of the December season to look back on once my kids are grown. Overall, I absolutely loved this collection, the binder design is stunning. Overall completely love them ❤️💚

August 4, 2026
Unprompted review

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