Job&Talent Reviews 

1,191
TrustScore 2.5 out of 5

2.7

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Review summary

Created with AI, based on recent reviews

Evaluating 118 reviews, most reviewers were unhappy with their experience overall. Many people reported significant issues with customer service, often finding it unhelpful, rude, and difficult to reach anyone for support. Consumers frequently experienced problems with payment, including delayed salaries and late payslips. Reviewers also described the agency's service as unorganized and unprofessional, citing issues with employment practices like terminations and attendance policies. However, some customers also noted positive experiences, praising the staff for being cooperative, supportive, and helpful. These individuals found the company provided good opportunities and a positive, respectful work environment, with some appreciating the care and kind treatment received.

What people talk about most

Staff

Clients share ambiguous opinions on staff, with many reviewers expressing significant dissatisfaction... See more

Customer service

Customers had negative experiences with customer service, often citing issues with communication, payroll,... See more

Service

Customers consistently note negative experiences with service, with many expressing extreme disappointment... See more

Payment

Reviewers highlight negative aspects of payment, with many experiencing significant delays in receiving their... See more

Customer communications

Users describe negative interactions with contact, frequently reporting difficulties reaching anyone by... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Review about Job&Talent: This agency is a complete joke, not a professional company at all. I honestly don’t understand what they actually do – it seems like they just collect people without any rea... See more

Rated 1 out of 5 stars

NIGHTMARE The job and talent team have not helped me once with my p45 or holidays that are due to be paid I’ve emailed and called up I am in a emergency tax until they send my p45 over aswell and L... See more

Rated 1 out of 5 stars

Whatever u do dont apply to this job and not threw shipbob ! This agency is stright trash from a person who knows how that agency works they do alot of unfair firing which will later led up to lawsuit... See more

Rated 1 out of 5 stars

The only difference between working with Job and Talent and slave trade is that the workers have no chains on their necks. You can't even get sick or have emergency while working for these guys, they... See more

Company replied


Company details

  1. Temp Agency

Written by the company

Job&Talent is a world-leading marketplace for essential work. We help great people get jobs with great companies through our app. Flexible work with more than 2,500 companies. Many jobs with no experience needed. Getting work is simple. Download the app. Find a job you like and answer some easy questions. When you get the job, upload your documents and sign your contract. No CV required. When you work, use the app to clock in and clock out. And when your shift finishes, you can get paid. It really is all in the app. Join us.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

1K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 3% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.7

All reviews

(1,191)

185 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Failed to respond to emails

Failed to respond to emails, phonecalls. When I eventually spoke to someone on the phone they were rude and failed to provide the information I requested. I eventually looked elsewhere.

May 21, 2025
Unprompted review
Rated 1 out of 5 stars

Job&Talent Sweden cheats with wages

Job&Talent Sweden cheats with hourly wages and deducts incorrect tax that violates Swedish law and our Swedish tax rules for thousands of their employees. You have to wait over a year to get more than a full month's salary of your already earned money and it is therefore criminal to swindle your employees' money in this way against their will when they already requested that the payroll office deduct the correct tax according to the rules, which the Swedish Tax Agency has also confirmed.

Job&Talent refuses to follow the tax law for thousands of hourly employees in Sweden and they therefore deduct too much tax from hourly employees' wages. They ignore the fact that the Swedish Tax Agency finds that their handling of employee wages is incorrect and violates the tax rules.

January 5, 2025
Unprompted review
Rated 1 out of 5 stars

Started work at THG site in warrington…

Started work at THG site in warrington done night shift on way home after first shift was involved in RTA broke my ankle contact them let them no re apply 8 months later for same site job and was emailed back that I failed to attend second shift but was in hospital absolutely daft agency

July 2, 2025
Unprompted review
Rated 1 out of 5 stars

Disaster

Disaster, after 5 appointments still not any possibility to have a decent meeting.
Also totally no interest to do effort to see what this is going wrong from their side. No suggestion to have other arrangements like face to face to talk. According to them, job searchers need to do all effort possible but not them.

June 17, 2025
Unprompted review
Rated 1 out of 5 stars

they hire me for a job as a driver in…

they hire me for a job as a driver in amazon sign a contract and send me location when i arrived at the location the company owner told me i am not the one who hire you talk to job and talent and they waste my time ..i left my previous job andniw i didn't get this onealso ..so at the end i am jobless due to tjob and talent

June 10, 2025
Unprompted review
Rated 1 out of 5 stars

Hi again

Hi again , please don't go near this agency. They promise you the world and then 3 weeks later, you are lucky to get one shift every week.
I left because, apparently of bad performance, my rates after one week were 83%.
I complained because of lack of shifts, hence they labelled me ie bad attitude. Again stay away.
Thanks

July 8, 2024
Unprompted review
Rated 1 out of 5 stars

I've worked for 2 weeks through this…

I've worked for 2 weeks through this agency and I've not received any money so i left about 50 missed calls to the agency and after no luck I rang another number to be told they deal with other jobs and not payments and after filling in forms and making myself very clear on NOT being available for weekends they take it upon themselves to change that because it suits them absolutely shocking agency there's no communication other than through the app

May 23, 2025
Unprompted review

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