JobHero - Resume Examples & Samples Reviews 348

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its user-friendliness and the ease with which they can create and modify resumes and cover letters. Many people found the templates to be modern, professional, and highly customizable, helping them craft exceptional documents that truly reflect their skills and personality. The ability to quickly generate custom cover letters for specific jobs was also a significant advantage for many users. However, some customers noted occasional issues with certain templates, particularly when adding a language section, as it sometimes forced an inconvenient bar-based representation of skill levels. Additionally, a few users experienced minor frustrations when pasting existing text, as the grammar suggestions sometimes resulted in fragmented words, requiring multiple attempts to achieve the desired outcome.

What people talk about most

User experience

Clients share positive opinions on user experience. Many customers found the resume builder easy to use, with... See more

Website

Users describe positive interactions with the website. Customers praise the platform for being very... See more

Service

Reviewers mention positive feedback about service. Customers are happy with the quality of the service... See more

Based on these reviews

Rated 5 out of 5 stars

Awesome website to create resumes with multiple formats and very user friendly to subscribe or unsubscribe anytime with 2 steps only. Happy with jobhero 👍🏻👏🏻

Company replied

Rated 5 out of 5 stars

JobHero has job seeking superpowers! I've always thought my resume was the best I could get it, but after I uploaded my resume I was given numerous top notch formats and custom tips on exactly what... See more

Company replied

Rated 5 out of 5 stars

Creating a new resume and modifying it for each job I applied for couldn't have been faster or easier! I regularly received positive feedback on my resume from prospective employers, too. Great produc... See more

Company replied

Rated 5 out of 5 stars

I had a great experience using this online resume builder. The platform is very user-friendly and makes the entire process simple, even for someone with no design experience. The templates are modern,... See more

Company replied


Company details

  1. Resume Service

About JobHero - Resume Examples & Samples

Written by the company

JobHero resume examples and cover letter samples can be customized with your skills and experience to create a standout resume. Get help finding the perfect words and ideas for your job application package with our diverse collection of high-quality professional resume examples tailored for your current, former, or future job.

Our user-friendly platform makes it easy to browse through numerous options, ensuring you find job-specific resume samples that resonate with your career goals. Together, let’s boost your chances of landing that job!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

348 reviews

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Rated 5 out of 5 stars

Very fast and good service

Very fast and good service

October 17, 2024
JobHero - Resume Examples & Samples logo

Reply from JobHero - Resume Examples & Samples

Hello,

We appreciate your kind words and are glad to hear you had a positive experience.

Rated 5 out of 5 stars

Thanks

Thanks, I landed 2 jobs using job hero, really grateful for your services!

October 13, 2024
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Reply from JobHero - Resume Examples & Samples

Hello,

We're thrilled to hear that JobHero helped you land two jobs! It's our mission to connect job seekers with the right opportunities, and we're so happy to have played a part in your success.

Rated 1 out of 5 stars

dint like the Available CV model design

October 12, 2024
Unprompted review
JobHero - Resume Examples & Samples logo

Reply from JobHero - Resume Examples & Samples

Hello,

Thank you for your feedback. We're sorry to hear that the available CV design didn't meet your expectations. We offer a variety of templates, and we'd be happy to assist you in finding one that better suits your needs. Please don't hesitate to reach out if you'd like further assistance!

Rated 5 out of 5 stars

Great and magnificent work

Great and magnificent work. I love it

October 9, 2024
Unprompted review
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Reply from JobHero - Resume Examples & Samples

Hello,

Thank you for your kind words. We're so glad you enjoyed our work.

Rated 5 out of 5 stars

Updating my resume in fraction of time

I used it, to update my Resume to look more professional and it helps me a lot to enhance my resume and it suggested skills based on information in my uploaded resume and most of them were related to what i do. It just a lot of correction in the building sentence. It really helped me to build a professional resume. And all that took less than 10 minutes to be finished

October 8, 2024
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Reply from JobHero - Resume Examples & Samples

Hello,

We appreciate your kind words and are thrilled to hear that our tool helped you create a professional resume. It's wonderful to know that the suggested skills were relevant to your experience and that the sentence corrections were helpful. We strive to make the resume-building process efficient and effective, and we're glad you found it to be so. Thank you for sharing your positive experience.

Rated 4 out of 5 stars

Easy to build my CV and cover tailored…

Easy to build my CV and cover tailored towards my need. Had a great experience

October 6, 2024
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Reply from JobHero - Resume Examples & Samples

Hello,

We appreciate you taking the time to share your positive experience. We're glad you found our service easy to use and helpful in tailoring your CV and cover letter to your specific needs.

Rated 5 out of 5 stars

The tech support was very pleasant and…

The tech support was very pleasant and very helpful. He should definitely get a raise for his good energy.

October 3, 2024
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Reply from JobHero - Resume Examples & Samples

Hello,

We're so glad to hear you had a positive experience with our tech support team. We appreciate your kind words and will share your feedback with the team.

Rated 4 out of 5 stars

good

very good platform

October 3, 2024
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Reply from JobHero - Resume Examples & Samples

Hello,

Thank you for taking the time to leave us a review!

Rated 5 out of 5 stars

Easy to use and indeed very helpful all…

Easy to use and indeed very helpful all the way!

October 2, 2024
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Reply from JobHero - Resume Examples & Samples

Hello,

We're thrilled to hear you found our product easy to use and helpful! Your positive feedback means a lot to us.

Rated 5 out of 5 stars

i like this website very much

i like this website very much
thx job hero

September 29, 2024
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Reply from JobHero - Resume Examples & Samples

Hello,

We're thrilled to hear you enjoy our website! Thank you for taking the time to share your positive feedback.

Rated 1 out of 5 stars

Jobhero billed me twice and refuse to refund

Jobhero refuse to respond to my email to seek for a refund after being billed twice. They wrote that their response turnaround time is at-least 24hrs but that has not been the case with me. I can only assume they refuse to refund me hence they refuse to respond

September 24, 2024
Unprompted review
JobHero - Resume Examples & Samples logo

Reply from JobHero - Resume Examples & Samples

Hello,

We are genuinely sorry for any confusion. We would like to take the opportunity to explain the reason for the recurring charges.

Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. To avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase.

We have provided you with a refund as a sign of goodwill. Please allow 7 - 10 business days for the refund to be available on your account. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on.

Thank you for your time!
Customer Service Team

Rated 5 out of 5 stars

easy to use and great suggestions

easy to use and great suggestions. I needed it only for a one time use

September 27, 2024
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Reply from JobHero - Resume Examples & Samples

Hello,

Thank you for your kind words! We're glad you found our product easy to use and helpful. We appreciate you taking the time to share your experience.

Rated 4 out of 5 stars

Quick response and made it right

Initially had a a bad experience with being overcharged on my account. I also began getting charges from companies I never heard of after signing up so I had to close my card. Jobhero responded quickly and reimbursed my account. I am grateful for that. Thank you Jobhero ☺️

September 24, 2024
Unprompted review
JobHero - Resume Examples & Samples logo

Reply from JobHero - Resume Examples & Samples

Hello,

We are genuinely sorry for any confusion. We would like to take the opportunity to explain the reason for the recurring charges.

Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. To avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase.

We have provided you with a refund as a sign of goodwill. Please allow 7 - 10 business days for the refund to be available on your account. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on.

Thank you for your time!
Customer Service Team

Rated 4 out of 5 stars

(real review) Great website with lots of cool templates

(real review) Great website with lots of cool templates. I've jazzed up my CV and Cover Letter, using styles I just wouldn't have been able to do by myself. Also your AI 'prompts' are honestly among the best I've seen for helping augment written work. LinkedIn Premium has such a r3tarded AI companion. Even ChatGPT is too fluffy sometimes. This one is precise and professional though, big improvement

Points of feedback:
- hidden cost, which is only apparent *after* you've laboriously put in all your details. hate this super sneaky move .. but it was like £2.50 for a 2w trial, so I bit the bullet, and don't regret it. what's a bus ticket vs. getting a job so you can actually buy the bus
- your process of recommending 'edits' is quite clunky and requires jumping between different screens. though the recommendations themselves are good I guess
- after I finished editing my Cover Letter, it erased a text box !! maybe because of inactivity / my laptop went on sleep in between, but please warn ppl to save work, or autosave it for them

Probably more points either side but overall YES worth it, for the novel layouts and solid AI prompts that would make the Terminator blush

September 16, 2024
Unprompted review
JobHero - Resume Examples & Samples logo

Reply from JobHero - Resume Examples & Samples

Hello,

Thank you for your detailed feedback and for sharing your positive experience with our templates and AI prompts! We’re delighted to hear that our tools helped you enhance your CV and cover letter in ways that felt fresh and professional. We also appreciate your kind words about the precision of our AI – we strive to provide users with an intuitive and impactful experience.

That said, we sincerely apologize for any frustrations you might have experienced. We understand how this can be inconvenient, and we're constantly working on improving transparency and the overall user experience. Your suggestions about autosaving and more seamless edits are especially valuable, and we’ll take them into consideration for future updates.

If you ever need assistance or encounter similar issues, don’t hesitate to reach out. We’re here to help and want to ensure you continue to find value in our platform. Thank you again for your feedback!

Rated 1 out of 5 stars

I had a terrible experience with JobHero

I had a terrible experience with JobHero. I was charged a recurring monthly fee without any notice or warning, which was incredibly frustrating. The lack of transparency in their billing practices felt deceptive, and canceling the subscription was a hassle. I couldn't remove my billing information from their website. It was locked. To make matters worse, their customer service was completely unresponsive. I reached out multiple times and received no assistance or resolution, which only added to my frustration. I would not recommend this service to others, as it seems designed to take advantage of users with ongoing charges that aren’t clearly communicated. Be cautious when using JobHero. They do not even deserve 1 star.

09/17/24 - Adding comments based on response provided by JobHero. There are a lot of products available in the market that offer a free trial and then if you don't cancel, it goes to a paid subscription. I have personally used many, but they all send a communication to the customer prior to the trial expiring and each time the customer is billed. Also, they don't lock the customer's profile so the customer cannot update the billing information. You intentionally do not communicate to customers so if the customer does not notice their ongoing charges on their credit card, you can keep charging them. A company operating with a customer mindset will not do that, especially to customers who are looking for jobs. That's like exploiting customers. In reading reviews from other customers, it looks like you have been doing this for some time and despite reviews have not changed your billing strategy. Also, as per the email I received from you, the refund was only for September.

September 5, 2024
Unprompted review
JobHero - Resume Examples & Samples logo

Reply from JobHero - Resume Examples & Samples

Hello,

We are genuinely sorry for any confusion. We would like to take the opportunity to explain the reason for the recurring charges.

Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. To avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase.

We have provided you with a refund as a sign of goodwill. Please allow 7 - 10 business days for the refund to be available on your account. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on.

Thank you for your time!
Customer Service Team

Rated 4 out of 5 stars

I got a job thank you JobHero

I got a job thank you JobHero. My resume stood out

September 9, 2024
JobHero - Resume Examples & Samples logo

Reply from JobHero - Resume Examples & Samples

Hello,

We're thrilled to hear that you landed a job! It's fantastic that JobHero helped your resume stand out. We're dedicated to helping job seekers like you succeed.

Rated 5 out of 5 stars

review

Very helpful AI app

September 12, 2024
JobHero - Resume Examples & Samples logo

Reply from JobHero - Resume Examples & Samples

Hello,

Thank you for your kind words. We're glad you find our app helpful.

Rated 5 out of 5 stars

JOBHERO helped me come up with the best…

JOBHERO helped me come up with the best organized and outstanding resume and cover letter, with different suggestions that popped up made it much easier, its the best you would use

September 10, 2024
JobHero - Resume Examples & Samples logo

Reply from JobHero - Resume Examples & Samples

Hello,

Thank you for your kind words! We're thrilled to hear that you found JobHero helpful in creating a standout resume and cover letter. We appreciate your positive feedback and are glad our suggestions made the process easier for you.

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