I have been ordering a drink every morning. It should take around 10 minutes but has been taking at least 20 minutes. Sure, it's busy and the customers in the restaurant get priority but I used to lov... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Dijone club sandwich is great. It has unique delicious taste. Crew is ok but could be little more friendlier. Space is ok but not many places for indoor sitting as it is too hot outside plus places to... See more
Company replied
Vee never gave up. I misplaced my receipt and needed it for my expense report. I gave Vee the wrong amount by accident but she replied and asked me to check my details. The way she responded was en... See more
Company replied
Cat was really helpful and kind throughout. I had an issue with adding points from my receipt because of the app, and she responded quickly, explained everything clearly, and resolved it by adding t... See more
Company replied
Company details
Written by the company
JOE & THE JUICE is a Danish food & beverage company founded in central Copenhagen in 2002 by Kaspar Basse. Using high-quality, natural, and organic ingredients, JOE & THE JUICE offers freshly prepared juices, shakes, coffee, and sandwiches. By also leveraging its strong tech processes, which includes a commitment to internal IT development, JOE & THE JUICE has been able to develop a strong global presence with more than 300 stores in 16 countries. The company has a growing presence in Europe, Asia and is expanding heavily in the US market.
JOE & THE JUICE - Coffee, Juice and Much More
Written by the company
- A juicer is not a machine!
- We strive to provide all guests with a personal and inclusive experience. Good vibes and nutritious products are at the core of our brand ethos. A healthy lifestyle does not have to be boring or trivial!
Contact info
4.0
Great
6K reviews
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Reply from JOE & THE JUICE
Thanks for sharing your experience with us! 😊 We're glad you enjoyed JOE & THE JUICE. Thank you for coming!
Lou answered my query promptly,great…
Lou answered my query promptly,great member of the Team!
June 9, 2026
Unprompted review
Reply from JOE & THE JUICE
Thanks so much for your feedback! ⭐️ We're really happy you enjoyed your visit at JOE & THE JUICE. Thank you for coming!
Perfect place
Everything is so delicious 😍 My favorite spot to relax and eat. The Tunacado sandwich never disappoints 🔥 I love the pink aesthetic and cozy vibe there — it’s the perfect place to bring my sketchbook 😋❤️
June 8, 2026
Reply from JOE & THE JUICE
So happy you stopped by JOE & THE JUICE! ✨ Thank you for coming!
I love their sandwiches and the trust…
I love their sandwiches and the trust your gut it s my favourite.
The staff is always super friendly and Kind.
June 9, 2026
Unprompted review
Reply from JOE & THE JUICE
Thanks for your feedback! 💛 If you feel like it tell us what you loved most at JOE & THE JUICE!
We are a super buyers
We are a super buyers. However, this time it was really disappointing. The sandwiches are not good at all further, my smoothie was half. a bit strange.
Love this place and hopefully they can maintain the quality
June 8, 2026
Reply from JOE & THE JUICE
Sorry to see your visit didn't go as planned. Please get in touch at care@joejuice.com and we'll take a closer look. When emailing, it would be helpful if you could provide your review reference SPyl9B. Thanks in advance !
The Hammersmith staff are fantastic
The Hammersmith staff are fantastic - amazing customer service and top quality products - they make the best sandwiches and juices! 10/10!
June 8, 2026
Unprompted review
Reply from JOE & THE JUICE
Amazing thank you for your review! 🔥 The team at JOE & THE JUICE really appreciates it.
Very good customer service
Very good customer service! My giftcard expired before I got to use it, so I contacted customer service (Vee) and they extended my gift card for me.
June 8, 2026
Unprompted review
Reply from JOE & THE JUICE
Thanks for the love! 😊 Thank you for visiting JOE & THE JUICE!
best cappuccino ever!!!!!
best cappuccino ever!!!!!
and everything else is amazing!!
great atmosphere and lovely service... they have never done me wrong 🩷
May 4, 2026
Reply from JOE & THE JUICE
So happy you stopped by JOE & THE JUICE! ✨ Thank you for coming!
Sitting chairs not comfortable at all
May 31, 2026
Reply from JOE & THE JUICE
Sorry things didn't feel right during your visit. Drop us a message at care@joejuice.com and we'll take a look. Please quote your review reference k8JTvg if you decide to contact us. Thanks 🙏🏼
Reply from JOE & THE JUICE
Amazing thank you for your review! 🔥 The team at JOE & THE JUICE really appreciates it.
The ingredients of the sandwiches are…
The ingredients of the sandwiches are so fresh the staff are so professional
June 7, 2026
Reply from JOE & THE JUICE
Big thanks for your review! 🙌 Your support means a lot to the whole JOE & THE JUICE team.
My favorite choice when I want to enjoy…
My favorite choice when I want to enjoy a healthy quick meal and enjoy my best juice
May 31, 2026
Reply from JOE & THE JUICE
You just made our day thank you! 😍 Thank you for visiting JOE & THE JUICE!
I’m one of Joe’s most loyal açai bowl…
I’m one of Joe’s most loyal açai bowl customers. Sadly the last few I have had haven’t been fresh. You can taste they’ve been made ahead of time. Banana mushy and black. Açai melted and then refrozen. I did get a refund from Deliveroo on the last one! Hoping the will be made fresh again soon
June 6, 2026
Reply from JOE & THE JUICE
Sorry your visit didn't go the way it should have. Please email care@joejuice.com so we can help. If you contact us, please make sure to include the reference dIooZz for this review. Thanks !
The product itself.
June 6, 2026
Reply from JOE & THE JUICE
Thanks for your review! Thank you for visiting JOE & THE JUICE! 🥤
Fresh and delicious juices and…
Fresh and delicious juices and delicious sandwiches using special crispy bread
June 6, 2026
Reply from JOE & THE JUICE
Thanks for your message! ⭐️ We'd love to hear what you enjoyed most at JOE & THE JUICE!
Thank you Cat and Joe&theJuice customer…
Thank you Cat and Joe&theJuice customer service team- kind, always efficient & quick to respond. Great company and on the ball 🙏
June 6, 2026
Unprompted review
Reply from JOE & THE JUICE
Thanks for the love! 😊 Thank you for visiting JOE & THE JUICE!
I always order from the app so my…
I always order from the app so my smoothie is ready and I don’t miss my train connection. It’s always there at the stated time, including extras. The Trust your Gut smoothie has become a staple! 💖
May 30, 2026
Reply from JOE & THE JUICE
Thanks for your feedback! 💛 If you feel like it tell us what you loved most at JOE & THE JUICE!
order online and order ready within minutes
order online and order ready within minutes for pick up.
June 6, 2026
Reply from JOE & THE JUICE
So happy you stopped by JOE & THE JUICE! ✨ Thank you for coming!
Lots of options for macha drinks
Lots of options for macha drinks, it’s all very good macha!
May 29, 2026
Reply from JOE & THE JUICE
You just made our day thank you! 😍 Thank you for visiting JOE & THE JUICE!
Trying to trick customers with expiring…
Trying to trick customers with expiring cards earlier then what the card says…
Then very bad customer service
Takes 48h or more to get a response
May 29, 2026
Reply from JOE & THE JUICE
We're sorry to see your visit wasn't great. Drop us a line at care@joejuice.com and we'll look into it. Don't forget to include your review reference OzfwFl when you email us. Thanks in advance !
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