Joe's Sweetie Barn Reviews 

309
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times and the wonderful wide variety of nostalgic sweets that easily bring back fond childhood memories. Many people also mention that their orders always arrive securely packaged, well-protected, and exactly as described on the website. Some reviewers were not happy with the overall product quality, noting that certain items felt unusually stale, chewy, or hard. A few consumers additionally reported frustrating issues with melted items, damaged packaging, or receiving disappointing mystery selections. Others expressed frustration regarding difficulties with refunds and customer support when attempting to resolve these unexpected problems.

What people talk about most

Product

Reviewers mention positive feedback about product, praising the delicious array of sweets and nostalgic... See more

Quality

People report ambiguous experiences with quality, as many customers praise the delicious taste, fresh... See more

Order

Consumers find order to be a delightful and reliable experience, frequently praising the prompt delivery and... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the really fast delivery and... See more

Service

Customers consistently note positive experiences with service, highlighting prompt delivery and an easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

When I first started browsing the website, it was out of sheer interest of reliving my youth and then my mouth started watering. The variety of options, the fact that I love fizzy, sour swe... See more

Rated 5 out of 5 stars

Always quick delivery and kept up to date on where my parcel is. The sweets are so nice especially the white chocolate fish and chips, takes me right back to being in school. The ones sold in the shop... See more

Rated 5 out of 5 stars

I was skeptical after reading the reviews but there was no need to be as everything was fantastic. The 10p bags were great and included a good little mix, worth way more than 10p and really does take... See more

Rated 5 out of 5 stars

Delicious array of sweets, in a very packed bag! My sweet tooth was extremely happy! Will definitely be back, I can hear the scrumptious jelly filled apple marshmallows calling!! 5*


Company details

  1. Candy Store

Written by the company

- Over 250,000 Online Followers - Sweets From All Over The World - Huge Range Of Pick & Mix - Delicious Lollies, Fudge, & so much more - Scottish Sweets, American Candy, Australian Goodies, Japanese Sweets, Mexican Candy & so much more. The Uk's #1 Candy Store - HOME OF THE GIANT PICK & MIX - as seen on UNILAD GRUB, THE FOOD BIBLE, PRETTY 52 & many more. The tastiest products you will find, from delicious Kinder & Nutella Chocolate to crazy American candy! WE HAVE IT ALL...


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

309 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(309)

97 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love this place..

Love this place... when I go abroad I always buy same crisps not been able to buy them anywhere in uk until now jamon ruffles u can't beat them. I will be regular now

May 18, 2026
Unprompted review
Rated 1 out of 5 stars

Never got my ordered goods

Never got my ordered goods. NO communication at all with any explanation. NO refund

Funny I never had anything from the company about this until I leave a review then even on a Sunday I get a response asking for direct contact FYI I HAVE AND YOU HAVE NOT RESPONDED. SHAME ON YOU. LOOK FORWARD TO A 1 STAR REVIEW EVERY DAY UNTIL YOU DO RESPOND.

May 17, 2026
Unprompted review
Joe's Sweetie Barn logo

Reply from Joe's Sweetie Barn

Hi, if you send us a message we can investigate as of now we have no idea of any details whatsoever.

Once we have an order number etc we can investigate, rather than leave a 1 star review stating the above when we have currently never had a chance to rectify the situation send us a message and we will resolve the matter!

It may be the order was lost in transit and if so we can ensure the matter is fully resolved but as mentioned above we currently have no details.

**WE ARE ASKING YOU TO MESSAGE US SO WE CAN LOOK INTO THE SITUATION! - CURRENTLY WE HAVE NO ORDER NUMBER OR THEREFORE WE HAVE NOONE TO CONTACT. WE ARE LITERALLY TRYING TO RESOLVE IT ALL WE ASK IS YOU MESSAGE US SO WE CAN RESPOND AND INVESTIGATE**

**Found your message in the spam folder from a few hours ago Stephen, we will investigate and sort this asap!**

Rated 5 out of 5 stars

Arrived today

Arrived today , ordered far too much but will go down well at work with the greedy mechanics 😁, so nice to have the blasts from the past , quick delivery love them Thankyou 🥰

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

Top company

Very easy to order kept notified all through of delivery. Quick service and delivered on time ordered some more a absolute pleasure to deal with

April 17, 2026
Unprompted review
Rated 1 out of 5 stars

2 pack of sweets included 10 jelly…

2 pack of sweets included 10 jelly babies cost £7 .
13 licorice allsorts £7,I wanted to treat the grandkids to something rather than chocolate.Easter was the biggest upset in my house this year, it's discysting hiw this company rip people off

April 7, 2026
Unprompted review
Joe's Sweetie Barn logo

Reply from Joe's Sweetie Barn

Hi Monica,

I have just checked your order and you ordered 100g of Liquorice Allsorts and 100g of Original Jelly Babies both priced at £1.49 each.

Please explain what is a rip off? That is actually a very competitive price for the original brands also the price and weight are clearly shown before purchase.

Rated 2 out of 5 stars

Already put a Google review on but…

Already put a Google review on but can't reply to their comment, wish I looked at their reviews before ordering, most not very good, all they say is they use manufacturers and certain sweets are sold as broken, they don't advertise certain sweets as broken, by the sounds of it they don't take any responsibility of negative comments

April 10, 2026
Unprompted review
Joe's Sweetie Barn logo

Reply from Joe's Sweetie Barn

Hi Sharon,

First of all we simply reply to reviews with facts.

You are stating every item that all items were tasteless, we dont manufacture the sweets and they are from completely different manufacture! This is not a I'm not ordering from here again, this is a they taste that everywhere you order them from as its the same manufacturer! Let me break it down;

Midget Gems - Lion (the original ones)
Nougat - The Real candy co

The photo we advertise for the fruit Torpedoes show they are broken and that is the reason they are heavily reduced in price.

The comments / reviews you state you wish you read? What about all the high reviews?

If you actually read each negative review in isolation and read the reply you will be able to see exactly the situation.

In thia specific situation you are stating the 2 sweets were tasteless and we are explaining that we dont manufacture them and they are from 2 different manufacturers - what would you like us to do exactly? You have stated we dont take negative comments which is untrue we are simply pointing out facts and that we dont make the sweets we cannot change the recipe of things we dont actually make.

Rated 1 out of 5 stars

I have to say

I have to say, it’s not a reflection on the company but more on the product.
The Tutti Fruity sweets are (pardon the wording) bloody awful. Rock hard, flavourless rubbish. Please stop selling these ASAP. They are literally disgusting.
The packaging the items were sent in was top notch however. Just bin the terrible products - surely you must try these before you sell them?

April 6, 2026
Unprompted review
Joe's Sweetie Barn logo

Reply from Joe's Sweetie Barn

Hi James,

We are very sorry you dont like them, many of our customers love the tutti frutti bites its down to preference unfortunately but I understand if this isn't for you.

Ps 1 stars is harsh... 4 for the packaging at least 😬

Rated 5 out of 5 stars

Gummy rings

I ordered chicken feet and the large gummy rings both are incredible. Great service from a great place. Quick delivery aswell.

March 6, 2026
Unprompted review

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