John D Wood & Co. Reviews 

284
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, professional, and genuinely knowledgeable during property searches and sales. Consumers note that the team communicates clearly, provides prompt updates, and ensures a wonderfully smooth process from start to finish. People appreciate the supportive approach and practical advice offered when navigating the local housing market. Some reviewers were not happy with the communication, mentioning that replies took too long or routine requests went completely unanswered. A few other people also felt that administrative delays, poor management, and unresponsiveness made their move-in process quite frustrating.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, praising their professionalism, helpfulness, and clear... See more

Service

Consumers find service to be positive, highlighting professional support and smooth property transactions.... See more

Customer service

People report positive experiences with customer service, noting that agents are consistently proactive,... See more

Location

Customers consistently note positive experiences with location, highlighting the impressive local knowledge... See more

Response time

Users describe ambiguous interactions with response_time, reflecting varied experiences among consumers. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a great experience with Bryan Norton Crail during my tenancy with John D Wood. He was always professional, responsive, and genuinely helpful throughout my time at the property. Bryan consiste... See more

Rated 5 out of 5 stars

The John D Wood team in Beckenham is proving absolutely amazing for us. They are responsive, kind, supportive, understanding, and very professional in every step of the process, willing to go the extr... See more

Rated 5 out of 5 stars

I was looking for a tenant for my house at 30 Orville Road in Battersea and contacted J D Wood on Battersea Park Road. I dealt with Joshua Mugume and received an excellent service. He is extre... See more

Rated 5 out of 5 stars

Jane was extremely helpful and responsive throughout the process answering any questions we had along the way. Thanks to this it was a very smooth process with no stress. Great experience.


Company details

  1. Real Estate Agency

Written by the company

John D Wood & Co. has specialised in residential sales, lettings, mortgages and associated property services in the region for 150 years. Founded in London’s Mayfair in 1872, the company now occupies nearly 30 offices throughout London and the South of England. In addition to residential sales and lettings, our teams are experienced in Country Houses, New Homes and Residential Developments, Short Lets, Corporate & Relocation, Surveying, Property Management, Conveyancing and International property.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

284 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 5% of negative reviews

Typically replies within 1 month

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4.3

All reviews

(284)

127 reviews in the last 12 months

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Rated 5 out of 5 stars

Advice on sale of flat

I went to the Docklands branch and spoke to Tushar about the sale of my property. A very constructive meeting - Tushar clearly has a lot of knowledge and experience, which really put me at ease, (thankfully, as I know from experience how stressful selling one’s home can be). I came away with a good idea of how I want to move forward and checklist of the things that need to be done. Definitely worth considering paying a visit to John D Wood + Co if you are thinking of selling up.

April 15, 2026
Unprompted review
Rated 5 out of 5 stars

Great

We have had a great experience working with Paris from the Notting Hill office to get our new home. Everything was very efficient and smooth and communication was great.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful!

I had a very positive experience with the team at John D Wood, Wimbledon Village. Although they were acting on behalf of the seller, they were consistently supportive and professional throughout the entire process. From the initial bidding stage through to completion, they helped me navigate each step clearly and efficiently—even with a challenging seller involved.

Their communication was excellent, and they made what could have been a stressful experience feel much more manageable. I wouldn’t hesitate to work with them again, and would certainly consider using them if I were to sell my own property.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

J D Wood deliver quick tenant find …

Our flat had been on the market with another leading agency for a while but we’d not received any response. It was amazing to see Tushar work to get the property listed and the J D Wood team turn it around within a week or so to get a tenant in. Super quick and efficient. Whole process was very smooth and professional.

March 27, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience working with Tushar

I had a great experience working with Tushar at the Docklands & City office. From the outset, he provided clear, honest, and well-informed advice on the sale of my property, which made a real difference throughout the process.

Tushar was always approachable, responsive, and proactive in keeping things moving forward. His knowledge of the market and attention to detail gave me confidence that everything was being handled properly.

I particularly appreciated his guidance at key stages of the sale, ensuring I was well-informed and able to make the right decisions. I would highly recommend Tushar to anyone looking for professional and reliable support when selling their property.

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Sales and Letting with Tushar

I had a great experience working with Tushar at the Docklands & City office. He supported me through both the sale and letting of my property, and his professionalism and knowledge really stood out throughout the process.

Tushar was always responsive, clear in his communication, and proactive in keeping things moving smoothly. Whether it was navigating the complexities of the sale or securing reliable tenants, he handled everything with confidence and care.

I particularly appreciated his honest advice and dedication to achieving the best outcome. It made what can often be a stressful experience feel much more manageable.

I would highly recommend Tushar at the Docklands & City office to anyone looking for support with selling or letting their property.

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

Great job


I really appreciated Paris’s help at the Notting Hill branch. He helped me find the right flat and did a great job smoothing out any issues that came up along the way

March 18, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent agency

Paris has been a real pleasure to work with. He managed to fit me in for a viewing at very short notice and helped me close all formalities at impressive speed.

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

I was looking for a tenant for my house…

I was looking for a tenant for my house at 30 Orville Road in Battersea and contacted J D Wood on Battersea Park Road.

I dealt with Joshua Mugume and received an excellent service. He is extremely professional and really knows the rental market around Battersea. While the tenant that he found did ultimately not proceed with renting my property, Joshua went out of his way to inform me about progress at all times and continued to search for a suitable tenant for me.

As I am only looking for short term or corporate tenants, the market situation for such rentals was not favourable at the beginning of the year but I shall continue to work with Joshua again in the future to secure a tenant.

I can highly recommend Joshua’s professional assistance, he is a breath of fresh air and while this may not be relevant, he is one of the best dress estate agents I have worked with in years!

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

A very good experience with Kate

Seamless - that's how it felt when Kate Martin helped me find a new home. She's thorough, considerate, super knowledgeable and gave really great advice. She really is brilliant to deal with and I can't recommend her enough.

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

My experience at John D Wood with…

My experience at John D Wood with Oliver was amazing. He went above and beyond to assist me with my move. He was always available when ever I has questions or needed assistance. I would highly recommend working with him.

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

We had an excellent experience working…

We had an excellent experience working with Charlie! From the very beginning, he really took the time to understand exactly what we were looking for, and it showed in every property he recommended. The flats he showed us were spot on—exactly what we had in mind, which made the whole process so much smoother and more enjoyable.

Charlie clearly has a great instinct for matching people with the right homes. He’s knowledgeable, attentive, and genuinely listens, which made us feel confident we were in good hands. We never felt pressured, just well-guided.

March 5, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience, we dealt with Ollie from the Battersea branch and he was super efficient. The whole process was very smooth and great communication. Very happy with the end result!

March 5, 2026
Unprompted review

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