Ordered from John Henric on the 9th Feb and the overall purchasing process was great, having received them by the 13th Feb. HOWEVER, I am very very disappointed with their returns process. I returned... See more
Company replied
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Ordered from John Henric on the 9th Feb and the overall purchasing process was great, having received them by the 13th Feb. HOWEVER, I am very very disappointed with their returns process. I returned... See more
Company replied
BE ADVISED BEFORE YOU BUY FROM JOHN HENRIC. If you buy an item and it is not suitable you will not be able to return it easily. I couldn't use their portal as i didn't have the tracking and order numb... See more
Company replied
I live in Sweden, after reading the reviews I got scared I wouldn’t receive my order since it had been 6 business days and there was no update in tracking, however it came to my door on day 7. Quality... See more
Company replied
Really awful way to treat your customers. Bought a blue polo, really nice fit. However after one wash, despite following the instructions on the label, it had shrunk from a medium to an extra small at... See more
Company replied
John Henric - Välkommen till vår värld av accessoarer och kläder för män.
Hyllie Boulevard 40, 215 35, Malmö, Sweden
Replied to 86% of negative reviews
Typically replies within 1 month
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Exceptional socks. Colours, quality and value for money all outstanding. Very impressed and happy to be a repeat customer. A +
Fast delivery, Perfect products and perfect packaging
Thanks from me
Ordered the wrong color item, but didn't realize this is just a drop shipping site. I contacted them immediately to remedy the issue, they just respond that the order is already placed and they cannot change it even though it has not yet shipped. I would avoid at all cost unless you like to gamble.
Ordered cufflinks, paid for express delivery. Easily tracked and arrived in 2 days. Cufflinks were high quality, excellent product and delivery of service.
I have purchased numerous items from John Henric. Their clothing is good quality, stylish, and very well-priced. Shipment from Sweden to the US is swift. Each package has included a hand-written note of thanks—little touches like that mean a lot. I am preparing another order now for some items I will need on a long voyage. I highly recommend John Henric.
Ordered a scarf and braclet on 16th May so far north received any notification or goods despite payment being made.
I have been buying from them several times. Never had any issues and everything is in excellent quality.
Fast delivery, beautiful ties and fabulous customer service.
Ordered chinos by using the size guide on their website and comparing to my best fitting dress pants. Size 34 shows it should have a 17.7” waist and 13” thigh. Waist is actually just barely 17” and the thigh 11”. I fit in them like a sausage. Contacted customer care a week ago and again 24hrs ago and still zero response. I’ve purchased a merino wool blazer and cotton blazer from them previously but will never order from them again.
Ordered 4 shirts, swimming trunks and a jumper. Three of the shirts were the wrong shirts! The swimming trunks were damaged. I sent these items back, which you have to do at your own cost as no return shipping is provided. I sent the items back recorded delivery from the U.K. . Four weeks later the company has not even emailed me acknowledging receipt of the items, let alone given a refund. I’ve never written a review before but this is hands down the worst customer service I’ve ever received. Avoid at all costs.
great products and prices fast ship to Canada
This is my second reviews , its done voluntarily cos i was so impressed with john henric . First of all i have myself to blame for ordering 2 suspender belts from them - but realized i've already got one. So i quickly emailed them to change , they acknowledged that - but somehow the message must have not gone through as i received the same one . Feeling pretty disappointed i told them about the wrong order. They promptly informed me to keep that one ( which i gave to a friend ) and they will send me the right one .What a great service team, i didn't really wanted to impose on them but they did it voluntarily as i'm loathe to send things back by mail. Thank you for the excellent service and i'm very happy with the service team at John Henric from turning my disappointment to praise for their fantastic service.
Well done JH, its awesome to have such a fabulous place to shop with such confidence that if theres any hiccups , i'm taken care of .
Definently one of the best sites I have bought from! The shirts were amazing quality, and when I faced some problems, the customer support was quick and effective. Definently coming back!
Shopped there a couple of times. Nice products and super resposive shipping. Great shop
Fast delivery ,lovely scarf and good value
Very fast delivery and very nice quality packaging. Was expecting an Really Red scarf, but the red colour is more burgundy than red. Therefore I can't give a five star review.
High quality cashmere scarves
Great customer service
Fast international shipment to Canada in Christmas time.
Strongly recommended
Seamless purchasing experience and the cashmere scarf made in Italy is a good quality. I will shop here again and not waste time with bricks and mortar retailers' online shops or sites like ebay.
Fantastic service from start to finish.
Ordered a couple of knitted blazers and I'm really happy with them. Exceptional quality and I'm looking forward to getting some more in the future.
Had some questions for their customer service team. Their response was prompt professional.
Would certainly recommend.
It was a pleasure to discover John Henric which has free fast international shipping. Very happy with their quality and fit. I’ve just placed my second order from them :)
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