Johnson Design and Installation Reviews 8

TrustScore 4.5 out of 5

4.3

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Company details

  1. Bathroom Remodeler
  2. Bathroom Supply Store
  3. Interior Designer

Written by the company

At Johnson Design & Installation, we transform luxury bathroom dreams into stunning, timeless spaces. Based in the heart of Cheshire, we specialise in bespoke bathroom design, supply, and installation for discerning homeowners, developers, and property professionals across Wirral, Cheshire, and the Northwest. ​ As an award-winning bathroom installation company, we’re proud members of the British Institute of KBB Installation (BIKBBI) and approved Schluter® retailers and installers — trusted industry accreditations that reflect our commitment to technical excellence, craftsmanship, and best practice. ​ Led by husband-and-wife team James and Emma Johnson, our family-run business brings a personal touch to every project. Our in-house specialists — including bathroom designers, project managers, tilers, plumbers, electricians, and joiners — work seamlessly together to deliver flawless finishes and elegant interiors. ​ Whether you’re planning a complete bathroom renovation, a spa-inspired ensuite, or a luxury home upgrade, we provide a fully managed, design-to-installation service tailored to your lifestyle, property, and vision. Every detail is handled with care, ensuring each bathroom we create is beautifully bespoke, expertly installed, and built to last.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Outstanding workmanship

We couldn’t be happier with our new bathroom! From start to finish, the team delivered exceptional service and craftsmanship. Emma and James are extremely talented in design and install.
The workmanship is outstanding — the tiling is flawless, the fittings are perfectly aligned, and the finish feels luxurious. They kept the space tidy throughout the project and finished on schedule, which made the whole experience stress-free.
It’s rare to find a company that combines creativity, quality, and professionalism so well. I would recommend them without hesitation to anyone looking for a top-tier bathroom.

March 30, 2026
Unprompted review
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Reply from Johnson Design and Installation

Thank you so much for your incredibly kind review — it truly means a lot to both of us.
We’re absolutely delighted to hear how happy you are with your new bathroom. It was a pleasure working with you from start to finish, and we’re so pleased that the design, craftsmanship, and overall experience met your expectations.
Your comments on the tiling, finish, and attention to detail are especially appreciated, as we take great pride in delivering a high standard of workmanship on every project. It’s also lovely to hear that the process felt smooth and stress-free for you — that’s always our goal.
Thank you again for your trust in us and for your recommendation. We hope you enjoy your beautiful new space for many years to come.

Rated 5 out of 5 stars

We had a great experience

We had a great experience with Johnson Design and Installation. The whole process was smooth and easy from start to finish.
The team were respectful, kept everything clean, and took real pride in their work and the finish is perfect. We’re really pleased with the result and would happily recommend them.

March 20, 2026
Unprompted review
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Reply from Johnson Design and Installation

Thank you so much for your kind words Hollie, it really does mean a lot to our whole team.
We’re so pleased to hear that you found the process smooth from start to finish, as that’s exactly what we aim to deliver for every client. Respecting your home, maintaining a clean working environment, and taking pride in the final finish are all things we genuinely care about, so it’s wonderful to know this came through in your experience.
It was an absolute pleasure working with you, and we’re delighted that you’re happy with the end result.

Thank you again for your recommendation, it truly means the world to a family-run business like ours.

Rated 5 out of 5 stars

Outstanding team

Outstanding team. Johnson Designs worked with me with patience and understanding to create the most beautiful accessible bathroom. So hardworking with such high standards. James is a skilled craftsman. Every detail is perfect . I would highly recommend this company.

April 25, 2025
Unprompted review
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Reply from Johnson Design and Installation

Thank you so much for your kind words and 5-star review. We’re absolutely delighted that you’re pleased with your new bathroom. It was a real pleasure working with you to design a space that’s both beautiful and fully accessible. James and the team take great pride in their craftsmanship, so your feedback means a great deal to us all.
Wishing you many years of enjoyment in your new bathroom, and thank you again for recommending us.

Rated 5 out of 5 stars

Excellent service


We hired Johnson Design and Installation for a new bathroom and downstairs WC. From the first design steps to the final outcome, the team did an excellent job. We stayed updated on every part of the work and the expected timeline. Through the installation everything was kept clean and tidy and made sure the house had no mess at the end of each day.Fitting both rooms took two weeks.

We feel very pleased with the result. The total cost was very competitive. We would highly recommend Johnson Design and Installation to our friends and family.

October 6, 2025
Unprompted review
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Reply from Johnson Design and Installation

Thank you so much for your kind words and for taking the time to share your experience. It was a real pleasure working with you on your new bathroom and downstairs WC. We’re delighted to hear how happy you are with the result and that you felt well informed and cared for throughout the process, keeping our clients’ homes clean and organised during installation is something we take great pride in.

We truly appreciate your recommendation and trust in our team.

Rated 5 out of 5 stars

5* amazing

I had James and his company complete my bathroom renovation and what an absolute dream they are.
From the designing, prep - honestly the cleanest workmen I’ve ever used, to the installation, every part was seamless and not an ounce of stress.
I can not recommend this company enough and would not hesitate to use them again.

July 17, 2025
Unprompted review
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Reply from Johnson Design and Installation

Thank you so much for your lovely review. We’re thrilled to hear how happy you are with your new bathroom and that the whole process felt seamless from start to finish. James and the team will be so pleased to know their care and attention made such a positive impression, keeping things clean, organised, and stress-free is always our goal.

We truly appreciate your recommendation and look forward to working with you again in the future.

Rated 5 out of 5 stars

A pleasure to work with!

The whole process from Emma’s visit to view my en-suite and show me some ideas to James installing the final design has been incredibly stress free and easy. Emma listened to what I wanted to achieve with the space and sourced some brilliant products. When James came to install; I was so impressed with his skills, attention to detail and work ethic. They were prompt, reliable, and respectful of the property and the family. I would highly recommend this company to anyone; my en-suite has been completely transformed! I have had walls knocked down, floors repaired and everything has been finished to an incredible standard.

September 1, 2025
Unprompted review
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Reply from Johnson Design and Installation

Thank you so much for such a wonderful review. It was a real pleasure designing your new en-suite and helping to bring your ideas to life. I’m delighted to hear how happy you are with the finished result and James will be thrilled that his workmanship and attention to detail made the process so smooth and stress-free.

We truly appreciate your trust in us and your kind recommendation. Enjoy your beautiful new space!

Rated 5 out of 5 stars

Brilliant service from start to finish

Brilliant service from start to finish, we had two bathrooms installed at our home by Johnsons Design and installation. Emma came to our house first and discussed our needs for the refit of the main upstairs bathroom, this was very relaxed and efficient, she gave us some great idea's on colour schemes and how best to utilise the space.
The second bathroom was fitted into the back end of the garage, James and his team did all the building work and fìtting of the bathroom. Planning permission was required for this which Emma looked after for us.
Overall we are delighted with the completed work by Johnson Design and installation, I would highly recomend them to family and friends.

July 9, 2025
Unprompted review
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Reply from Johnson Design and Installation

Thank you so much for taking the time to share your experience — it means a great deal to us. It was a real pleasure working with you on both bathroom projects and helping to bring your ideas to life. I’m so pleased to hear you felt supported throughout the process, from the initial design and planning permission right through to James and the team’s installation work.

We’re delighted that you’re so happy with the finished results and truly appreciate your recommendation.

Rated 5 out of 5 stars

Goodbye bath, Hello Wet Room

After being recommended Johnson Design via a friend I booked an appointment online. The process was excellent from start to finish, I felt as though I was truly listened to during the initial consultation which made a huge difference in comparison to other firms. I received my design in a timely manner and decided to go ahead with the re fit. My design was bespoke to my taste for example colour, brand and texture of materials used.

James and his team worked tirelessly whilst also ensuring the rest of my house was covered/protected. Due to myself having a bath ripped out and a wet room installed, I expected the landing to be dirty, however this was not the case and tape was used to cover every inch of the carpet. It was apparent that the members of staff took their time to ensure that every aspect of the job was completed to the highest standard.

I could not be more pleased with my new wet room and I have received multiple compliments from friends and family members. James used the highest quality materials and the bathroom is something similar to that you would find in a luxury hotel.

We would recommend this company and will also use them in the future

Thankyou

January 6, 2025
Unprompted review
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Reply from Johnson Design and Installation

Thank you so much for your lovely and detailed review, it truly means a lot to us. We’re delighted to hear how happy you are with your new wet room and that the whole process felt seamless from design to installation.

It’s wonderful to know that you felt listened to during the design stage, creating spaces that are truly personal to each client is so important to us. James and the team will be thrilled to hear your kind words about their care, precision, and cleanliness on site.

We’re so pleased you’re enjoying your new luxury space and really appreciate your recommendation and continued support.

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