Johnsonscleaners 

Ruined my suit jacket and blamed it on moths, took it in for a dry clean it's now unwearable!
Went to a few other places and they all agreed that there is no way the damage was caused by moths, it looked more like abrasion. The lady on the desk at the Lancaster branch in Asda agreed that it was in perfect condition and moths wouldn't of caused the damage!
After a 3 week wait for the investigation, I'm told there's nothing they will do. The blazer was only 6 months old, was always kept in a sealed bag and has only been worn twice! Absolutely disgusted with this place, will never use them again! AVOID AT ALL COSTS!!

Johnson's in Alnwick; Much more than a 5* service. A big, big thank you to Julie and Mel for their excellent service. Julie went above and beyond to help out. My elderly mother had arranged to have her curtains cleaned at Johnson's. Julie had spoken to her and advised her on what needed to happen & the timings to clean 4 pairs of curtains. The task had to wait until I was visiting (I live nearly 400 miles away). A variety of unexpected circumstances made the task of getting the curtains to the shop difficult. The curtains then had to be processed in a shorter than preferred time period.
The cleaning of the curtains was completed ahead of time meaning that I did not have a rush to put them back up before I left.
I really cannot thank Julie enough, not many people would have gone the extra mile that she and Mel did.
Ladies; you are stars.

Excellent service. Mark went above and beyond to help me out with express cleaning a suit for a graduation. Suit cleaned perfectly and really helpful, friendly service.

What a miserable woman works at Altrincham Waitrose branch of Johnson
On more than a few occasions has she been rude abrupt and downright intimidating....I only go as I know of nowhere else does hermes returns but after today I will certainly never go again....awful nasty woman terrible customer service

Fab service. Rezipped an old Belstaff biker's jacket for me & unexpectedly, they had to get poppers replaced as well as they were holding zip in too. All done at original price. Staff lovely.

Excellent customer service from Johnsons in Chineham, Basingstoke 👍🏽. Our washing machine was broken and we urgently needed our laundry to be washed and dried. From start to finish, Kath was extremely helpful and I know where to go for any future washing or drying requirements! Hannah, her colleague, was friendly and cheerful each time I went in. Thanks again for the fantastic level of customer service, it was much appreciated 😊.

Be aware my star rating is for the two members of team who went above and beyond to resolve my issues i had with this branch.

I wont go into detail because this review is based on Kristy & Clare who offered me exceptional, friendly and perfect customer service.

I would have chose to use another brand because of the issues i have had with this branch but will always return simply down to the service received by both of these ladies

They are a credit to johnsons cleaners at cross street in Manchester

I use the Elm Row branch in a regular basis. I was dismayed to read the bad reviews that have gone up lately. I have since found out that these appear to be fake as these people have never visited the store. All I can say is that I have never been disappointed in the service from the 2 ladies that work there.

Johnson's Cleaners, Haxby, served by Margaret (Little Miss Perfect!). My Mum needed to have some passport photos taken and we had Johnson's recommended to us. A fantastic, efficient service that didn't feel rushed, but ended up with four pictures, plus a digital image and code pre-approved so acceptance by the Passport Office is already guaranteed. Lovely team of ladies that made for a comfortable and friendly experience. Would highly recommend.

this guys makes awesome jobs keep doing what you do guys

We used Johnsons on Leeds Road Harrogate today - we needed a rush job under very difficult circumstances, my wife's dad having just died. The young lady in the shop could not have been more helpful and sympathetic. She went out of her way to turn the dry cleaning around within hours and made a difficult day so much easier with her kind and caring approach. Thank you - I wish that there were more people like you out there.

Took my winter quilt into the Manchester Rd branch in Bolton to be cleaned. Result was breathtakingly bad. Full of lumps where all the filling has clumped together and it aint a cheapo...paid a lot for it to compliment my new bed. Will never set foot in the place again!

Staff are great can be recommended to everyone ..

Millie - miracle worker!!!!
Took a full length dress in that my daughter wore as a bridesmaid.
What a mess it was, I was embarrassed to hand it over.
When I went to collect it I could not believe the transformation.
I did not expect that it would be possible to remove the stains.
Cannot thank my dry cleaners enough.
They are always so lovely and helpful
Thank you all at Clough Road

Johnsons of Hailsham Sussex provides a great service, excellent staff and a place I have used for many years for dry cleaning and repairs. If you want a good job done, this is the place to go. Well done and thank you

Always have great service here I always use the Hull Clough road branch as it’s the easiest for me to get to, they do a brilliant job on all of the items we send.

Millie and Sandra where brilliant when I needed my daughters princess dress accessory fixed she can now wear her dress properly

Johnsons - Newbury; best way to start your weekend! I've been going to this branch for nearly 10 years. Service is exemplary and the staff there are friendly and helpful. Nothing is ever too much trouble!
Thanks to Mark and the team for starting my Saturday with a smile.

On Monday 18 November at the Downham Market branch, Elizabeth had three customers waiting (all with slightly abnormal orders) and coped reasonably well but efficiently with all, although the elderly lady leaving two curtains was concerned about the cost. Elizabeth did not mention Priority Club which probably would have saved her money overall, so I did as she left the shop.

I have Emailed them asking for advice on a particular cleaning job.

Last Friday Oct 26th.

Should be simple . To date nothing,

Don't think I.ll Bother