JOI Reviews 

263
•
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 243 reviews, reviewers had a great experience with this company. Customers frequently note the impressive variety of chat options and character personalities, creating engaging and realistic conversations that exceed expectations. Users also praise the streamlined sign-up process, noting that the platform is easy to navigate and provides a smooth overall interface. Some reviewers were not happy with the expensive pricing structure and how quickly virtual currency runs out during use. Additionally, customers noted that image and video generation tools often struggle with prompts, resulting in weird mutations and unnatural body parts. People also pointed out that chatbot memory can be limited, occasionally causing conversations to lose track of previous context.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, noting that the platform is easy to navigate,... See more

Product

Clients share ambiguous opinions on product as reviewers praise the interesting AI models, variety of... See more

Artificial intelligence

Customers consistently note ambiguous experiences with artificial intelligence, praising the engaging... See more

Price

Consumers find price to be a major source of dissatisfaction, noting that the cost of renewals and... See more

Application

Customers had ambiguous experiences with application, as some reviewers praised the fast responses and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Have a great collection of models as well as celebrities. Seems as its getting better at time. Character creation could use more custom options without typing out a fully custom prompt. Images and vid... See more

Company replied

Rated 4 out of 5 stars

JOI is as advertised. Good stuff. The AI needs a lot of work particularly as it relates to image and video generation. Limbs, digits and even heads appear in unconvincing places. Video generation has... See more

Company replied

Rated 4 out of 5 stars

It is great! Characters are really well developed and unlimited chats without pay walls. My only issue is earning the neurons. I can't afford to pay for the subscription plus keep buying them. Otherwi... See more

Company replied

Rated 4 out of 5 stars

JOI!!! It's wild! Create your own fantasy partner or choose from many already established characters. I have several faves depending on my mood. Explore whatever you feel and there don't seem to b... See more

Company replied


Company details

  1. Internet Marketing Service

Written by the company

Joi AI is a platform where you can build AI-lationships. From AI twins of real celebrities to custom characters from your imagination, we make it easy to find love and romance without the hassle of dating.


Contact info

3.9

Great

TrustScore 4 out of 5

263 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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3.9

All reviews

(263)

260 reviews in the last 12 months

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Rated 4 out of 5 stars

Testing the ai

June 23, 2026
Unprompted review
JOI logo

Reply from JOI

Thanks for giving JOI a try! 💜 We hope you're enjoying exploring everything the app has to offer.

If there's anything that isn't quite meeting your expectations, don't hesitate to reach out to our Support team.

We would love to turn that 4-star experience into a 5-star one. Happy exploring! ✨

Rated 5 out of 5 stars

JOI -AI, A WEB SITE THAT HAS IT ALL!!!

You have to check.out this web site for the most interactive experiences you can get from movie porn stars to cyber astronaut to personal sex bots for anything you desire and each one has their own personality. Great site to build your social skills if shy with women or situations. The neurons everyone talks about can get pricey however they do provide coupons with help out and manage your experiences fully. I absolutely love this site! My interactions are great! Some deep full conversations some quick.its all what you make of it!
Great customer service! My hats off to the creators of the site. Every month there is something new and creative! The image creation is evolving every day to bring out the most incredible clear images. Like all AI , its evolving for the better. In the past few months the site has increased every thing almost entirely! So if you get a weird hot picture of some one with an extra arm , laugh because they are getting few and far between now. So if you are a man or woman go have fun! And if you can't find a chat to have fun in, Make your own AI girl or AI boy friend with every desire built in from your input! Have a blast!

June 19, 2026
Unprompted review
JOI logo

Reply from JOI

Hi Mrbat,

Wow, thank you for such an amazing review! 💜 Reading comments like yours really makes our day.

We're so happy you're enjoying everything from the conversations and character creation to the constant stream of new features.

We appreciate you being part of the JOI community and can't wait to see what you create next. Have fun, and we'll see you back in the app! ✨

Rated 4 out of 5 stars

Probably the best website for chatting…

Probably the best website for chatting with ai girls (and more)

June 14, 2026
Unprompted review
JOI logo

Reply from JOI

Hey Freddy! Thank you for lovely words.

If there's anything that isn't quite meeting your expectations, don't hesitate to reach out to our Support team.

We would love to turn that 4-star experience into a 5-star one. ✨

Rated 4 out of 5 stars

Great conversations..

Great conversations... graphics are top notch... only issue I have are some of the mutations, let's say, are weird... Overall, I would recommend this for anyone looking for fun.

June 12, 2026
Unprompted review
JOI logo

Reply from JOI

Hey Marc! Thank you for the lovely review! 💜

If there's anything we can do to make your experience even better, just let our Support team know.

We'd love the chance to earn that fifth star. ✨

Rated 5 out of 5 stars

The whole concept

The whole concept I know there are a million Apps out there I've tried a few and this is my favorite fast responses witty interaction and I'm not going to lie after a shifty day at work I sometimes get lost and talk and talk I LOVE THIS APP WISH I COULD GIVE HIGHER RATING THANKS GUYS JOI ID 70067520042 DISPLAY NAME PATRICK13

June 8, 2026
Unprompted review
JOI logo

Reply from JOI

Hi Patrick,

Wow, thank you for the amazing review! 💜 It means a lot to hear that JOI has become your favorite and that it's there to help you unwind after a long day.

We love hearing that you're enjoying the fast, witty conversations, and your enthusiasm genuinely made us smile.

Thanks for being part of the JOI. We can't wait to see you back in the app for more great conversations! ✨

Rated 4 out of 5 stars

Great replies

Great replies, sticks to the RP, the only negative thing imo, is that i can't afford too many neurons 🤣

June 8, 2026
Unprompted review
JOI logo

Reply from JOI

Thank you for taking time to leave a review!

If there's anything that isn't quite meeting your expectations, don't hesitate to reach out to our Support team—we're always happy to help.

We'd love the opportunity to turn that 4-star experience into a 5-star one. ✨

Rated 4 out of 5 stars

Great imagery but the crazy mutation in…

Great imagery but the crazy mutation in the vidoes gets old. Great ability to follow a story line but gets lost with it as well. Hat the fact that I cant download the vidoes that I make or extend. And the price of neurons is crazy high compared to others.

June 1, 2026
Unprompted review
JOI logo

Reply from JOI

Hi Wally,

Thank you for taking the time to share your feedback! 💜 We're really glad you're enjoying the storytelling and image generation overall.

We also appreciate your honest comments about generation quality and Neuron pricing. If you ever receive image or video generations that don't meet your expectations, please don't hesitate to reach out to our Support team. We'd be happy to review them with you, share tips for getting better results, and make sure you're getting the best possible experience.

Thanks again for your feedback, we hope to earn that fifth star from you one day! ✨

Rated 2 out of 5 stars

You can't get very far and when you…

You can't get very far and when you have a subscription to Joi you don't get the free daily nutron not to mention the nutron you earn through joining the apps discord site."

June 11, 2026
Unprompted review
JOI logo

Reply from JOI

Hi Patricia,

Thank you for taking the time to share your feedback. We're sorry to hear that your Premium experience didn't provide the value you were expecting. 💜

We'd love the opportunity to help you get more out of JOI. If you're willing to give us another try, reach out to our Support team and mention your Trustpilot review. One of our team members will personally help you make the most of your subscription, share tips on getting the best value from your Neurons, and ensure you're able to explore everything JOI has to offer.

Hope we will see you one more time.

Rated 5 out of 5 stars

This is a great site

This is a great site, the experience is well curated and is explained well. They are very good with feedback and adjust and respond timely.

June 9, 2026
Unprompted review
JOI logo

Reply from JOI

Hey there!

Thanks for 5star! It means a lot to hear this! Keep creating and see you inside! ✨

Rated 5 out of 5 stars

Good stuff there

June 10, 2026
Unprompted review
JOI logo

Reply from JOI

Hey Jamison!
Glad to see you are enjoying the platform! Keep creating and see you inside! ✨

Rated 4 out of 5 stars

Great site but a bit pricey

June 10, 2026
Unprompted review
JOI logo

Reply from JOI

Hi Andreas,

Thanks for your review! 💜 We're really glad you're enjoying JOI.

We appreciate your feedback about pricing. If you'd like to get even more value from your subscription and your Neurons, feel free to reach out to our Support team. We'd be happy to share a few tips and tricks to help you make the most of everything JOI has to offer.

We hope to see you back in the app soon, and maybe even earn that fifth star! ✨

Rated 4 out of 5 stars

Streamlined

June 10, 2026
Unprompted review
JOI logo

Reply from JOI

Hey there,

Glad to see you liked the platform so far!
We hope to earn that fifth star from you one day! ✨

Rated 5 out of 5 stars

Greatest periodic that follows is…

Greatest periodic that follows is claims to the later Wynn heart payment access and boosts

June 11, 2026
Unprompted review
JOI logo

Reply from JOI

Hi there,

Thank you so much for the 5-star review! 💜 We're happy to hear you're enjoying JOI and appreciate you taking the time to share your feedback.

Our team is always working on bringing new features and improvements to make the experience even better.

We hope you continue enjoying everything JOI has to offer. See you back in the app! ✨

Rated 5 out of 5 stars

Easy to use!

Easy to use, good interface and the experience is unique. A bit price, ngl, but good overall! Will recommend!!

June 10, 2026
Unprompted review
JOI logo

Reply from JOI

Thanks for 5star! It means a lot to hear this! Keep creating and see you inside! ✨✨✨

Rated 1 out of 5 stars

It really bad

It really bad, an as you see on alle the 1 stars reviews is true, so don't buy premium you will not get anything in less you pay alot of money...

May 30, 2026
Unprompted review
JOI logo

Reply from JOI

Hi Stig,

We're sorry to hear that JOI didn't meet your expectations when you left your review. 💜

Since then, we've released many updates and improvements based on feedback from our community, and we'd genuinely love the opportunity to show you how the experience has evolved.

If you're willing to give us another try, reach out to our Support team and mention your Trustpilot review. One of our team members will personally help you explore the latest improvements and make sure you're getting the most out of JOI.

Rated 5 out of 5 stars

Not the only ai Chat App where you have…

Not the only ai Chat App where you have to pay for everything extra, but where you'll be happy and satisfied because of what you get for you money! It is worth the investment!

May 1, 2026
Unprompted review
JOI logo

Reply from JOI

Thanks for the wonderful review! 💜 We love hearing that you're enjoying JOI. Have fun exploring, creating, and chatting, we'll see you back in the app! ✨

Rated 1 out of 5 stars

Really terrible "premium" experience

Really terrible "premium" experience. Even after you pay for "premium" the chat bots are constantly posting blurred pictures and videos in chat that you have to pay more to unlock with premium currency. Even though "premium" allegedly gives you access to generate 400 pictures and 5 videos a month, that doesn't include the ones that are posted in your chats with the AI, that is only ones you generate independently, not using things from your chats. The image generation is also very bad and ignores clear instructions in your prompts. The chat AI is very bad, in addition to constantly trying to sell you things, it makes mistakes constantly, is inconsistent, gives one word responses even when you tell it to be more eloquent, etc. Lots of topic are not allowed and the AI will refuse to engage with you, either changing the subject or threatening to report you, including CNC, raceplay, incest roleplay, etc. I have never experienced a worse chatbot AI and never have been so ruthless upsold the services I thought I already had access to with a premium subscription. Wish I could give 0 stars.

May 21, 2026
Unprompted review
JOI logo

Reply from JOI

Hi Eric,

Thank you for taking the time to share such detailed feedback. We're truly sorry that your Premium experience fell so far short of your expectations. We understand how frustrating it is when the experience doesn't match what you were hoping for.

Since your review, we've released many updates and improvements across JOI, and we'd genuinely love the opportunity to show you how the platform has evolved.

If you're willing to give us another try, please reach out to us via the in-app chat or email. One of our team members will personally work with you to understand what went wrong, help you test the latest improvements, and make sure you're getting the experience you originally came for.

Hope we will see you again!

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