JoinBrands Reviews 

284
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 57 reviews, reviewers overwhelmingly had a great experience with this company. People frequently share that working through the platform is smooth and straightforward, making it very simple to connect with quality creators and manage projects without stress. Reviewers consistently praise the customer service staff for being exceptionally kind, responsive, and always ready to help solve problems right away. Some reviewers were not happy with the platform, mentioning that navigating the interface can be confusing and difficult when first starting out. Consumers also noted that getting assistance with initial account setup or dealing with certain service requests could occasionally prove quite challenging.

What people talk about most

Customer service

Reviewers mention positive feedback about customer service, highlighting fast and friendly support that... See more

User experience

Reviewers highlight positive aspects of user_experience, noting that the platform is very easy to use and... See more

Staff

Consumers find staff to be positive, highlighting fast, friendly, and efficient support from team members who... See more

Response time

Customers consistently note positive experiences with response_time, highlighting the fast and professional... See more

Service

People report positive experiences with service, noting that everything ran smoothly and efficiently.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The support team at Joinbrands has been so helpful and is the reason I have continued using this platform. There are some technical issues that happen on this platform but the support team, especially... See more

Rated 4 out of 5 stars

I originally would have adjusted this review and re-rated JoinBrands five stars based solely on the CEO’s response. However, before I could, the customer s... See more

Company replied

Rated 4 out of 5 stars

As a brand, the experience can be a little clunky, but the customer service team especially Tihi, are extremely helpful and responsive.

Rated 5 out of 5 stars

I love working with Joinbrands. I'm brand new to UGC and this platform has made it SO easy to get started. They have different certifications that you can get and guide you through exactly HOW to crea... See more


Company details

  1. Marketing Agency
  2. Advertising Agency
  3. Online Marketing Agency
  4. Online Marketplace
  5. Social Media Agency
  6. Video Production Service

About JoinBrands

Written by the company

JoinBrands: The Nexus of Brands & Creators for Authentic Collaborations.

Step into JoinBrands, the influencer marketing hub bridging brands and content creators across prominent platforms like TikTok, Amazon, Instagram, and YouTube. Simplify and amplify your influencer partnerships, where precision meets passion.

For Brands:

  • Zero Barriers: Access the platform with no subscription fees. Initiate campaigns and scout the ideal creator match.
  • Creator Marketplace: Dive deep and select from a vast, pre-vetted community of influencers that resonate with your brand values.
  • Secure & Transparent: With payments secured in escrow and clear transaction processes, we ensure brands get true value and trust.

For Creators:

  • Diverse Opportunities: Explore a broad spectrum of brand collaborations, from startups to global giants, ensuring varied and rich content.
  • Empower Your Craft: Engage in projects that align with your niche and grow your portfolio.
  • Prompt Payments: Get rewarded for your creativity promptly upon job acceptance, with no hidden fees.

With JoinBrands, everyone benefits:

  • Content Rights Managed: A streamlined process for hassle-free rights transfer.
  • Promote & Prosper: Brands and creators alike can amplify their content reach, leveraging our ready-for-ad tools.

JoinBrands democratizes influencer marketing, connecting creative brilliance with brand aspirations. Experience the future of content synergy today!

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

284 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 62% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(284)

59 reviews in the last 12 months

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Rated 5 out of 5 stars

I've loved working with Joinbrands.com…

I've loved working with Joinbrands.com for 18 months and I have made around $6,000 in that time. I really don't understand the tier system as it shows they should be taking less out of my pay for their commission but nothing has changed. I've honestly have nothing negative to say. Fun side gig.

October 7, 2024
Unprompted review
Rated 5 out of 5 stars

Creator Review

As a creator on this platform I have had no issues. I've completed almost 50 projects. The app does take a fee of course but other that no complaints!

October 7, 2024
Unprompted review
Rated 5 out of 5 stars

Best UGC App

I’m a level 3 creator - this was the best app to get started on & it has consistently been good! You won’t get as many jobs as other freelance platforms like Fiverr, but JB is the best for UGC specifically. You have to get over the first hump of leveling up & taking on some small express jobs until you can make great money!

May 7, 2024
Unprompted review
Rated 3 out of 5 stars

Only works in the beginning

This app is all about leaving reviews on Amazon. If you can’t leave reviews, don’t even bother. Also at first you can have some work but then something happens right before you reach certain levels and brands stop approving you. You can apply for 200 jobs and get approved only for one. Waste of time. I deleted the app.

September 30, 2024
Unprompted review
JoinBrands logo

Reply from JoinBrands

Hi Oxana, thank you for your feedback! You should not be obliged to leave any reviews. In such cases, please reach out to our Support Team, they will be happy to assist you.

Rated 4 out of 5 stars

Great way to break into UGC

Great way to break into UGC as a creator and connect with brands. Their process is easy, the milestones are so helpful and there are so many projects to choose from! I wish there was a way for the campaigns to have ways to upload other custom things in case the brand chooses to expand their project with you.

September 30, 2024
Unprompted review
Rated 5 out of 5 stars

Best platform to work with

Since I have started with Joinbrands, my live has changed. Great to work with and the customer service is great. I can’t stop working with them anymore. Be aware: you become addicted to them 🤣

September 30, 2024
Unprompted review
Rated 5 out of 5 stars

Experienced Creator

I've been working with Joinbrands as a creator for a while now. I like how easy it is to find jobs that align with me. I do wish the compensation was more now that I am more experienced, but I'll continue to use it when I see brands that I would like to build a relationship with.

September 30, 2024
Unprompted review
Rated 4 out of 5 stars

Mostly good

Mostly good! I love that I was able to start doing UGC and getting comfortable with what brands are looking for pretty quickly. I also love how easy it is to apply for jobs. Overall the pay is low compared to other sites or reaching brands yourself and I especially hate that JoinBrands takes 20% of tips, I get them taking a cut of the actual job but tips should be just for the creator. I also wish there was a window of time to accept the job once you’re approved, so many times I have accepted within seconds just to be told the job is already gone. A great way to start out but I think I’ll be slowly branching out and getting off JoinBrands for higher pay and jobs that aren’t immediately unavailable.

September 30, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing platform

My experience with JoinBrands has been quite positive. One aspect that stands out is their user-friendly interface, which makes navigating the platform easy and intuitive. This is particularly beneficial for new users who may not be familiar with subscription services.

Additionally, the variety of brands and products available through JoinBrands is impressive. They offer a diverse selection that caters to different preferences, ensuring that users can find something that suits their needs.

However, there is always room for improvement. It would be helpful if they could enhance the subscription management features further, perhaps by offering more personalized recommendations based on user preferences and past behavior.

Overall, JoinBrands is doing many things well, and I appreciate their commitment to providing a quality experience. I look forward to seeing how they continue to evolve and improve.

September 26, 2024
Unprompted review
Rated 5 out of 5 stars

Easiest way to make a quick money and…

Easiest way to make a quick money and having a good time doing it. Join Brands is a great way to connect with companies and become an influencer on your own terms. You can pick and choose the products that you want to help promote. You can decide if you want to just stick with photos or videos. Anytime in the past I’ve had any problems and have reached out to customer service, they have gotten back to me immediately and help me with the problem. I’ve been A creator for Join Brands For about two years and have only positive things to say!

September 30, 2024
Unprompted review
Rated 3 out of 5 stars

It doesn't work properly

It's a simple platform for UGC creators, good products and great opportunity to earn. BUT once I've got 2nd level (after finishing 10 orders), I didn't get one order. There are no offers within month. I think it's strange policy of the company.

September 30, 2024
Unprompted review
JoinBrands logo

Reply from JoinBrands

Hi Olga,

We always advise to ger all the certifications and update your portfolio as this is what brands look at when choosing creators for jobs

Please reach out to our Support Team for further assistance, they will be happy to help!

Rated 4 out of 5 stars

I like this app as a creator

I like this app as a creator, but there are a few things that I do not like, or would like to see change. I have been on the app for over a year and I have 600+ jobs waiting to be accepted. I think there should be a timeframe on the brands because it is not fair to us, the creators, to wait forever. I am at the highest level and sometimes, I wait three weeks to get one job.

September 30, 2024
Unprompted review
Rated 5 out of 5 stars

Easier then it is

I never thought I would have this much success so fast with JoinBrands. My wife said give it a shot. So I did! Glad I did it! It’s a lot of fun!!

September 30, 2024
Unprompted review

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