Citro Reviews 133

TrustScore 3.5 out of 5

3.7

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See what reviewers are saying

Rated 5 out of 5 stars

Citro has some great offers and deals available. I always check when making purchases. They have a great browser extension that will let you know if something you are shopping for has an offer. I've b... See more

Rated 1 out of 5 stars

Eversince I signed up i have been unandated by overseas texts. DO NOT SIGN UP. THEY SELL YOUR INFO. I am soo harrassed and I deleted app yet everyday im getting texts from overseas.

Company replied

Rated 5 out of 5 stars

I love the variety of articles, some apply, some not some are very thought provoking & some really make u think … I have also learnt stuff I didn’t know existed eg all the different shopping apps…Tha... See more

Rated 5 out of 5 stars

Josh was great on the phone and the phone call speaking to a real human gave me more confidence in the Citro app and actually continuing the process of signing up and linking my bank cards etc. I prob... See more

Company details

  1. e-Commerce Service

About Citro

Written by the company

Welcome to Citro, a thriving community of thousands of fellow 40+ Aussies. A place where you can meaningfully connect, get rewards and find inspiration to make your best years better.

✈️ Unearth travel adventures:
Experience the world or your own backyard with exclusive content and offers for your next journey by air, sea, rail or car.

🏡 Elevate your lifestyle:
Make the most of life with premium content and discounts on dining, entertainment, and home services to add luxury to everyday living.

💪 Prioritise your health:
Explore health resources, expert insights and hacks on fitness, longevity, mindfulness and more.

💰 Master your finances:
Secure your future with proven tips, tricks and techniques to take charge of your finances and live a worry-free life!

🧘 Enrich your time:
Enjoy trivia, quizzes and conversations with our community, including access to exclusive member events.

Why Citro? Get access to…
✓ A vibrant community of like-minded individuals to connect with
✓ Tailored content, trivia and quizzes for inspiration
✓ Exclusive offers on travel, lifestyle, health, money, and more
✓ Spend like always, get more with the Citro Rewards Program

Seize life with Citro and embrace endless possibilities, unforgettable experiences, and a growing community celebrating your best years.


Contact info

3.7

Average

TrustScore 3.5 out of 5

133 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 18% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Simple and easy to set up

Joshua made this process so simple and easy. He used terminology that was easy to understand and to follow, to enable me to activate my card with no issues.
I was very impressed with Joshua’s telephone manner and service.

May 19, 2025
Unprompted review
Rated 1 out of 5 stars

BEWARE!!!!!! Do not use Citro.

Absolutely awful and dishonest company. Bought gift cards but never received them. Contacted Citro and told I have to contact the stores myself. They say it happens from time to time but they don’t advertise this… I wish I could attach images so I could show the email responses I received trying to get what I paid for. Stay away from Citro, there are much better reward apps out there. It’s backed by AMP and I’ve made them aware of the dishonestly of Citro

May 2, 2025
Unprompted review
Rated 5 out of 5 stars

Very cool guy and extremely…

Very cool guy and extremely professional and helpful Josh was a pleasure to speak to and I would recommend this bank card to anyone who is looking for extra cash back for their spending. Thank you Josh

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

Josh from Citro was awesome

Josh from Citro was awesome. He followed up and help me activate with my credit union bank. Took the time to explain the concept and the process and I’m all set to go!

May 13, 2025
Unprompted review
Rated 5 out of 5 stars

I would like to say I was apprehensive…

I would like to say I was apprehensive when I first signed up because the concept is new but after a very comprehensive and helpful phone call from Joshua, all became clear. Joshua spent time talking me through the sign in/activating process, he was very knowledgeable and his explanations alleviated my concerns thus making it comfortable for me to become a customer for Citro

May 12, 2025
Unprompted review
Rated 2 out of 5 stars

When I eventually use my card thinking…

When I eventually use my card thinking I am getting a cashback I don't. I have used Amazon on a few occasions and haven't got the cashback. Do you have to use it on the exact day it is offered. This is not at all convenient.

May 5, 2025
Unprompted review
Rated 5 out of 5 stars

Quick

Quick, efficient and informative introduction to services and help with initial setup

May 8, 2025
Unprompted review

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