CrowdHealth Reviews 

1,131
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 656 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional customer service and the helpful, responsive staff, including dedicated care advocates. Many people appreciate the significant cost savings compared to traditional insurance, noting lower expenses and reduced premiums. Reviewers also find the service user-friendly and a welcome alternative to traditional healthcare complexities. However, some customers noted that the process could sometimes be confusing or require more effort, with a few mentioning that negotiations for charges could be lengthy.

What people talk about most

Service

Customers had positive experiences with service, often describing it as a "breath of fresh air" compared to... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the responsiveness,... See more

Price

People report positive experiences with price, finding it less expensive and more affordable than traditional... See more

Staff

Consumers find staff to be positive, consistently reporting that the team is helpful, supportive, and caring.... See more

User experience

Clients share positive opinions on user experience, frequently highlighting the ease of use and the intuitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My husband and I signed up a few months ago and have enjoyed Crowd Health so far! Everyone is super responsive when we have questions & helps explain things in detail. We put in a bill for our wellnes... See more

Rated 5 out of 5 stars

I joined Crowdhealth a few months ago. I love that I have a customer care specialist I can contact via text with any questions - it's personal and warm, not bureaucratic. When asked, they have provide... See more

Rated 5 out of 5 stars

Adri, our care advocate, has been so helpful navigating my breast cancer diagnosis. It’s already overwhelming having that diagnosis and she has been great at answering all my questions. Although a lit... See more

Rated 5 out of 5 stars

CrowdHealth has been amazing! We recently experienced our first health event. The team did an exceptional job ensuring that everything was taken care of. Highly recommend!


Company details

  1. Wellness Program

Written by the company

We provide you the tools to escape the tyranny of health insurance. 🧡 Fund humans, not health insurance.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.9

All reviews

(1,131)

670 reviews in the last 12 months

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Rated 5 out of 5 stars

Our family of 4 absolutely loves…

Our family of 4 absolutely loves CrowdHealth! It’s been so much cheaper than traditional health insurance, and the flexibility is amazing. We can go straight to specialists without dealing with endless referrals, and we’ve also been able to get naturopathic care whenever needed. Every experience with customer service has been fantastic — responsive, kind, and actually helpful. Highly recommend for families looking for a better healthcare option!

May 15, 2026
Rated 5 out of 5 stars

The best

Love the help provided by my care advocate. Easy and quick funding for bills. Saving money while helping others is just good and right.

May 15, 2026
Rated 5 out of 5 stars

Best thing I ever did was join…

Best thing I ever did was join CrowdHealth! I am new to CrowdHealth and unfortunately had to go to the ER shortly after enrolling. CrowdHealth was wonderful and eased my stress in dealing with my doctor bills. Excellent customer service!

May 15, 2026
Rated 5 out of 5 stars

Phenomenal Experience

My family and I have had nothing but a phenomenal experience with Crowd Health. We had previously been part of the traditional insurance model, costs rising exponentially each year with seemingly worse coverage each time, so when I discovered Crowd Health through a friend it made perfect sense for our healthy family of 4! We are self employed and navigating health insurance through the open market is not only expensive, but also mind boggling.

We have Delia as our assigned Care Advocate and it has been an absolute pleasure to deal with her. She makes everything straight forward and is kind and helpful.

I have nothing but great things to say about the company and our experience with them so far. We will be staying for as long as they’ll have us!

May 15, 2026
Rated 5 out of 5 stars

Being part of the crowd has been a…blessing

Being part of the crowd has been a gamechanger!
Me and my husband decided not to renew our employee insurance, and instead we joined CrowdHealth. Now we get to visit the providers we choose, and the process is so simple to get your bills submitted and funded. I am also pregnant, and we have decided to have a home birth with a midwife. The customer service has been on point throughout the pregnancy.
I would definitely recommend CrowdHealth to anyone who is tired of dealing with medical insurance, in our out on network doctors, and claims being constantly denied by the insurance companies.

April 14, 2026
Rated 5 out of 5 stars

Superior to old health insurance

I love using CrowdHealth compared to my old health insurance. I pay a lot Iess monthly compared to my old health insurance. Their customer service is particularly amazing in helping me find doctors, billing and general questions. Also receiving money for my bills from “the crowd” was seamless and easy. I’m super happy that I switch to CrowdHealth!

May 15, 2026
Rated 5 out of 5 stars

The best company for health

The best company for health. Love the people and they are like family. Most affordable health plan. It is not insurance it is better than insurance.

May 15, 2026
Rated 5 out of 5 stars

Crowd Health is everything you are…

Crowd Health is everything you are looking for. Regular insurance sucks. If you are tied to insurance through work and lose your job, you're screwed. Crowd Health is legit and offers great benefits to its memebers.

May 15, 2026
Rated 5 out of 5 stars

CrowdHealth has been a complete breath…

CrowdHealth has been a complete breath of fresh air for our family after years of frustration with the traditional insurance system. Making the switch was a big decision, but it has been incredibly empowering to move away from confusing networks and surprise bills to a model that actually feels human and transparent. We love the freedom of choosing our own doctors and the peace of mind that comes with having a dedicated Care Advocate to help navigate costs. Not only has it been significantly more affordable for our family of five, often costing us less than half of what we were paying for high-deductible insurance, but it feels great knowing our monthly contributions are going directly to help real people in the community rather than a giant corporation. It is a refreshing, intentional way to handle healthcare, and we only wish we had made the move sooner.

May 15, 2026
Rated 5 out of 5 stars

Fantastic Transparency, Documentation, and Communication

Their transparency is fantastic. Access to information is great - expectations of being a member are clear, info on properly requesting for various type of events is clear, and leadership communicates the state of the crowd regularly. Leadership practice what they preach - when mistakes are made they own them and take action to avoid the same mistakes again.
Reimbursement for submitted events is reasonably fast.

May 15, 2026
Rated 5 out of 5 stars

I think the fast communication with our…

I think the fast communication with our personal care advocate is really great. Alison has been wonderful. I also think the method of bill/receipt submittal through the APP is fast and easy. So far I am very happy with the Crowd. The transparency is great. I like the combination of having a human to communicate issues to and the digital method of sending in the receipts as mentioned is a great combination.

May 15, 2026

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