Join Pomegranate Reviews 127

This company has changed my life helping me to lose more weight than I had ever hoped of losing. The staff were all very helpful and caring towards me and provided personal care beyond my expectations.

I signed up and paid the membership fee, but was unable to book an appointment. I immediately started digging into this business more and found lots of reviews stating that people paid for their memberships and medications, but never received any medication. I immediately emailed the company to request a refund, however the email was ignored. I reached out to customer service on the website 24 hours after signing up to request a refund once again and cancel my membership based on services not rendered. I was denied a refund and cancelation.

I wish I had done more research before signing up. I will now have to dispute the charge with my bank and cancel my card so they cannot charge me again.

I would be happy to remove this review upon success refund and cancelation of my membership.

Do not Join! This is a scam the they advertise that you pay a monthly fee and the cost of the glp refill. But they actually charge you the 69 everytime you request a refill. Some months you will request a refill twice a month the and the change you the 69 “monthly fee” again! They has happened to me more than once. I switched providers today. I should have did this months ago when they first did this.

Great experience using them to get my GLP1 medication. Their system is easy to work with and found them to be very responsive. Their prices are great and they provide a good quality product. I’ve lost a lot of weight.

Not only have they helped me on my weight loss journey, they also provide urgent care and skin care recs. Amazing. Love them!

The employees simply do not listen! I have gotten into it with them multiple times due to them not listening! A complaint will be filed with BBB. The prices are great for the shots, but the lack of listening skills is a serious issue. Due to this, I will no longer be a customer. They try to force you to increase dosages and charge your card without permission. I’ve told them I would let them know when I want my card charged but do you think they followed instructions? Nope! I don’t understand how most of their employees are degreed and licensed smh I will never understand.

I will also be contacting the Philippine Board of Nursing.

Update: The director reached out to me via email to try and resolve this issue. The director stated they would contact billing to see about giving me a refund for the $69. The director requested that I take this review down before giving me a refund. I told the director to not contact me again, and that we will battle this out through the bank and BBB. This business is full of unethical people that are degreed, licensed, and working in the medical field! I told the director that I will not be removing this review, because people need to know the truth. I am sick of businesses trying to cover up the bad. Nothing is perfect. This business is flawed like any other business. Shame on this business! I will be spreading the word like wildfire, as I would want someone to do the same to help me or others out. Good luck if you do decide to try Pomegranate.

I can truely say my experience with pomegranate has been one of excellent customer service, excellent care, excellent communication and follow up.

Pomegranate has never let me down, I am always treated with kindness and understanding and all my questions are answered professionally.

I'm grateful that they have options that they can provide their patients medications advice and payment options.

I appreciate the opportunity to give my thanks to everyone in pomegranate because they are there for me and my health Journey.

Great service. Quick, responsive, and very encouraging. Highly recommended.

I have been a patient of Pomegranate for 6 months, utilizing both their weight loss and dermatology services and I have zero complaints! They are incredibly thorough, responsive and helpful. Paulene, my RN, is thee absolute best! So very helpful and will respond to me in record time every single time. Quality care that is affordable!!

I am so lucky to have found Pomegranate Health! I’d seen some not so favorable reviews/comments but I really liked what services they offered in addition to weight loss and decided to try them. I’ve had the best experience! I will say that the steps to getting started were a little unclear and I had to ask several questions via customer service but they were really responsive and since that initial set up, it’s been smooth sailing. I’ve been with them for six months now.

I’m really impressed with the level of service and the speed in which medication is prescribed and received, as well as the other services that they offer. My care coordinator, Paulene, is amazing to work with! She’s responsive and always so helpful in explaining something if I have a question.

Pomegranate works with some of the most popular/largest/trustworthy compounding pharmacies that they also vet themselves. All of them are 503a or 503b.

I also recently met with one of their nutritionists and in all my years working with several RDs and nutritionists, Jane was by far the most insightful and helpful in recommendations in a 30 minute call than others I’ve worked with for long periods of time.

Kudos to Pomegranate and a massive thank you to Paulene and Jane for being so incredibly awesome!

I have used Pomegranate now for a couple of months and have had several problems with employees calling me an hour or hour and a half after the scheduled appointment time. I actually have never received a call at my scheduled time. I have spoken with other members of staff who are helpful and knowledgeable. Unfortunately, the nurse who I work with every month uses casual language, does not keep appointment times, lacks knowledge of medications, and is overall unprofessional.

Great service

Pomegranate was recommended by a friend that has great success with the company. They are fast and reliable, keeping you up to date on important information relating to healthcare pertaining to you. When you email, a member of the care team responds promptly, anytime of the day. The only thing they could improve on is calling you at the set appointment time. I have had three appointments and had to reach out each time to ask them to call me, 30-75 minutes after my confirmed appointment time.

I lost 50 pounds using Pomegranate’s GLP-1 program. It’s very simple and the providers are first class!

I started using Pomegranate in April, and it’s been a great experience. The staff has been super friendly and genuinely cares about my health. They’ve always answered my questions and provided the information I needed.
Whenever I called, someone picked up right away and was ready to help, which made everything much easier. I also appreciated that there were no hidden fees—what you see is what you get.
Overall, I’d definitely recommend Pomegranate.

I am new but so far they where really nice and the price good. Waiting for my meds to arrive.

Fast and easy! Great customer service! Highly recommend!

If you care about your health, choose Pomegranate! You have a medical professional who understands your interests, who truly cares about your goals and your well-being and who has time to listen and help you. They aren’t rushed by a 15 minute appointment. They are available almost all the time. It’s been a very smooth process to connect with my Doctor and get the scrips I needed. The assistant Teresa has been extremely helpful with making sure I get my refills on time. Thank you Pomegranate! This is a great service I would recommend everyone to have.

My wife has had weight issues for a long time. The doctor was very helpful and empathetic, listened to all our concerns. The whole process was seamless and very easy to navigate. My wife is showing great progress and is very happy with the care she received and is continuing to receive. We couldn’t recommend Pomegranate enough .

Awesome 👏 amazing 🤩 great communication and the most friendly staff and providers! From the nutritionist to my medical providers! I met with the two each month and since day one they have been so supportive and throughout it all they have given the best guidance and advice and been so supportive.. I think they are superb and superior! The pricing is great and I never have any issues with my refill and it coming promptly! Also it’s not all just about my refill on my prescription meds it’s the only help and assistance that I’ve ever had with my nutrition and that’s been a game changer for my health journey.. you won’t be disappointed in my opinion if you choose Pomegranate Health!!