Sprout Health Reviews 

152
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 115 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the staff members have been consistently professional and dedicated to assisting them with their needs. Many people praise the ease of having access to medical professionals and receiving prompt assistance via email or chat. However, some customers also noted significant difficulties reaching support via phone, with repeated attempts to connect often proving fruitless. Reviewers experienced issues with unreturned messages, stating that phone calls and emails going unanswered was a pressing issue for various individuals. A few other people also felt that products arrived in unsatisfactory conditions or that the prescribed medication differed from what they ordered, leading to logistical concerns.

What people talk about most

Customer service

Consumers find customer service to be ambiguous, with highly mixed experiences reported. Many reviewers... See more

Response time

Reviewers share mixed feedback about response time. Many consumers report very quick and prompt assistance,... See more

Product

Customers had ambiguous experiences with product, sharing a mix of great satisfaction and serious concerns.... See more

Customer communications

Clients share ambiguous opinions on contact with customer service and support teams. Many consumers report... See more

Staff

Users describe positive interactions with staff, highlighting extremely helpful, friendly, and professional... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have had an overall good experience with Sprout Health. It took a few weeks to start seeing results after switching from Semiglutide to Terzepitide, but things are going great now. I have had extens... See more

Company replied

Rated 4 out of 5 stars

I had a rocky start with Sprouts, learning that I had paid for my initial monthly supply of GLP-1 even though I had not completed the medical questionnaire because I had intended to wait another month... See more

Company replied

Rated 4 out of 5 stars

I've had a very good experience with Sprout. I've lost 30 pounds so far. Beyond my results, their customer service was quick to give me answers to all of my questions. I would definitely recommend Spr... See more

Company replied

Rated 4 out of 5 stars

I am very happy with them overall, customer service has been responsive when I needed them and the medicine is working. The only reason I didn't give them 5 stars is that if you don't complete your qu... See more

Company replied



Contact info

3.9

Great

TrustScore 4 out of 5

152 reviews

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No recent history of asking for reviews

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Replied to 79% of negative reviews

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3.9

All reviews

(152)

152 reviews in the last 12 months

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Rated 5 out of 5 stars

Sprout Health has been a great help on my weight loss journey

Sprout Health has made my weight loss journey easy, I was hesitant to try a compounded medication, but insurance stopped covering the cost of my medication, and I just couldn't afford it. My medication arrives safely in a cold pack every month with all the supplies that I need included. I especially appreciate the physician checking in on my progress, and the shipping notifications also.

August 5, 2026
Unprompted review
Sprout Health logo

Reply from Sprout Health

Hi Mary! Thank you so much for sharing your story! We know how stressful it is when insurance stops covering your medication, so we are thrilled that Sprout has made your transition to safe, affordable care so easy. We are glad your monthly cold-pack shipments arrive perfectly and that you appreciate our physician check-ins and shipping updates. Thank you for trusting us with your weight loss journey!

Rated 5 out of 5 stars

Sprout has changed my life

Sprout has changed my life. I started on the GLP-1 in October of 2025. Now it’s August 2026 and I’m down 86 pounds. I have used this time on the shot to learn how to eat and become more healthy at age 49! What a life changing experience. I’m very thankful for Sprout and the support they have provided

August 5, 2026
Unprompted review
Sprout Health logo

Reply from Sprout Health

Wow, what an incredible milestone, Todd!!! Congratulations on losing 86 pounds! We are so proud of you for using this time to build sustainable, healthier habits. Knowing that Sprout has played a part in your life-changing journey means the world to our team. Thank you for sharing your inspiring story!

Rated 3 out of 5 stars

Tracking notification not been good at…

Tracking notification not been good at all. Out of 8 plus shipments, only received tracking twice. Also account had been suspended for no reason and without any notification.

July 8, 2026
Unprompted review
Sprout Health logo

Reply from Sprout Health

Hi James. We sincerely apologize for the frustration. Missing tracking notifications and experiencing an unannounced account suspension is completely unacceptable. We are immediately investigating both issues to ensure this is resolved. Please reach out to us directly through your portal or support email so we can locate your account and fix this right away.

Rated 5 out of 5 stars

Sprout has been a good provider

No complaints. I’ve found customer service to be professional. GLP1 delivery has been timely and efficient. They deliver 90 day shipments at a time. I noticed that each time the shipment has come from a different pharmacy, but that’s ok. It def works. I’ve lost 15lbs in 5mths. The medicine quiets food noise and keeps me feeling full. I think I’ve been able to eat better and change some poor eating habits this past year. Pricing is comparable to those companies offering out of pocket reimbursement. Thank you.

August 5, 2026
Unprompted review
Sprout Health logo

Reply from Sprout Health

Hi Kristina! Congratulations on losing 15 lbs in 5 months and building healthier habits!

We are thrilled that your 90-day GLP-1 shipments have been timely and efficient, and that the medication is successfully quieting food noise. We partner with a trusted network of certified pharmacies to guarantee reliable delivery, so we are glad it is working perfectly for you.

Thank you for choosing Sprout!

Rated 5 out of 5 stars

Always get my meds in time

Always get my meds in time, would like more interaction with the doctor

August 5, 2026
Unprompted review
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Reply from Sprout Health

Hi Kathy! Thank you for the feedback! We are glad you always receive your meds on time. We appreciate your request for more doctor interaction and are working to make connecting with our medical team even easier. Thank you for helping us improve!

Rated 5 out of 5 stars

Seamless

Seamless, best and most transparent costs. Their program is exactly as advertised and I don't feel anything is hidden.

July 12, 2026
Unprompted review
Sprout Health logo

Reply from Sprout Health

Hey Jeff! Thank you so much for the great feedback!

We are thrilled to hear that your experience has been seamless and that you appreciate our transparent pricing. We believe in delivering exactly what we advertise with absolutely no hidden fees. Thank you for trusting Sprout with your health journey!

Rated 4 out of 5 stars

I have lost almost all the weight! I'm feeling great!

I have lost almost all the weight I wanted to lose. My journey was a little difficult because I did not receive any instructions on how to use the medication properly from Sprout. I had to go on google to learn about how to inject the medication and how much I should put in the syringe.

August 5, 2026
Unprompted review
Sprout Health logo

Reply from Sprout Health

Congratulations on losing almost all your weight and feeling great!

We sincerely apologize that you did not receive proper usage and dosing instructions. Clear guidance is vital, and we are fixing our process to ensure complete guides accompany every shipment.

Thank you for helping us improve, and we wish you continued health!

Rated 5 out of 5 stars

Great product, great success

I have been using Sprout for compounded Tirzepatide for 6 months and am down 30 lbs. I have had great success with their product! The doctors reply quickly to any messages or questions. The prescriptions arive on time. I love that the cost doesn't increase when the dosage increases. I have had a great experience and would highly recommend using Sprout for your weight lose journey!

August 5, 2026
Unprompted review
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Reply from Sprout Health

Thank you so much for sharing your incredible success!

Congratulations on being down 30 lbs in 6 months—that is a massive milestone! We are thrilled to hear that our compounded Tirzepatide. We also love keeping our pricing flat across all dosage increases so you can focus entirely on your goals without surprises.

Again, thank you for highly recommending Sprout!

Rated 5 out of 5 stars

Good experience overall

Good experience overall. Customer service has been very helpful and quick responses.

August 5, 2026
Unprompted review
Sprout Health logo

Reply from Sprout Health

Thank you for the wonderful feedback! We are thrilled to hear you had a good experience overall and that our customer service team provided helpful, quick responses. We appreciate your support!

Rated 5 out of 5 stars

I have had a great experience with Sprout

I have had a great experience with Sprout. They were quick to respond and the process for approval worked seamlessly. Customer service was awesome, shout out to Frank!

July 30, 2026
Unprompted review
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Reply from Sprout Health

Hi Holly! Thank you so much for the great review!

We are thrilled that our seamless approval process and quick response times made for an awesome experience. We will be sure to pass along your shout-out to Frank—he will be delighted to know his customer service stood out.

Thank you for being part of the Sprout Health community!

Rated 5 out of 5 stars

My entire experience has been great!

My entire experience has been great, and I hit my goal weight in no time! There are expectations, such as completing the questionnaire before they will refill your order, but that is lined out in the beginning, so if you don’t hold yourself accountable, then you don’t really have anyone else to blame. Once the medication was shipped, I received it within 1 to 2 days, which is incredible! They found a pharmacy local to me so that it didn’t take days or even a week to receive my order like other companies. You also have the ability to put your subscription on hold without being charged anything during that time period. As soon as you want to restart it, it’s one simple email and they take care of the rest. On each questionnaire, I was asked if I had any side effects and if so, they would send a prescription straight to my local pharmacy. I don’t have any complaints or concerns with my experience!

July 29, 2026
Unprompted review
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Reply from Sprout Health

Hi Dawn! Thank you so much for sharing your incredible success!

We are thrilled you hit your goal weight. It is great to hear that our flexible subscription holds and side-effect management made the process seamless. Thank you for highlighting how accountability drives success!

Rated 5 out of 5 stars

Great experience!

Super easy to join, reasonably priced, effective, and great customer service. Frank Burton with customer support was really helpful and quick to respond when I had an issue with my email. Great experience over all!

July 29, 2026
Unprompted review
Sprout Health logo

Reply from Sprout Health

Hi Kayte! Thank you so much for the fantastic review! We are thrilled you found our service easy, affordable, and effective. We will pass your kind words directly to Frank Burton—he will be delighted to know his quick support made a difference. We appreciate your support! If you need any other help, please let us know.

Rated 5 out of 5 stars

Great Success

Sprout make the ordering process easy to recieve your glp 1 . They keep you informed along the way letting you know about your orders, and if you need the are very quick getting back to you if you have questions. I was able to reach my goal weight in about 8 month.

July 27, 2026
Unprompted review
Sprout Health logo

Reply from Sprout Health

Hi Gary! Thank you so much for sharing your journey with us! We are absolutely thrilled to hear that you reached your goal weight over these past 8 months.

Our team works hard to keep the ordering process clear and responsive, so knowing that you felt well-informed and supported along the way means a lot to us. Wishing you continued success on your health journey!

Rated 5 out of 5 stars

Excellent Customer Service

Customer Service team is very responsive and very helpful

July 25, 2026
Unprompted review
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Reply from Sprout Health

Thanks a lot for your kind words, Rajat! We’re really happy to hear you had a great experience with our support team. We appreciate your trust and will keep working hard to serve you even better.

Rated 5 out of 5 stars

I have been very happy with Sprout

I have been very happy with Sprout. When I have had questions or problems their support staff is very quick to respond. Outstanding customer service!!!

July 24, 2026
Unprompted review
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Reply from Sprout Health

Thank you so much, Jennifer! We're thrilled to hear you've had such a positive experience with our team. Your feedback truly means a lot to us, and we'll continue doing our best to provide the support and care you deserve. We're so glad to have you with Sprout Health!

Rated 5 out of 5 stars

Sprout has been an amazing company to…

Sprout has been an amazing company to work with. The Dr. the medication and customer service are great. Thankyou for making my weightloss journey so effortless and successful

July 24, 2026
Unprompted review
Sprout Health logo

Reply from Sprout Health

Thank you so much for your kind words, Diane! We're so happy to hear you've had a great experience with us. It's an honor to be part of your weight loss journey, and we'll be here to support you every step of the way. Wishing you continued success!

Rated 5 out of 5 stars

Quick responses and a real interest in…

Quick responses and a real interest in getting my order done quickly and correctly. Very friendly and willing to listen and resolve my concerns. Kara was great would highly recommend her.

July 17, 2026
Unprompted review
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Reply from Sprout Health

Thank you so much for your kind words! We're so glad Kara was able to help and make your experience a positive one. We truly appreciate your recommendation and are always here whenever you need us.

Rated 5 out of 5 stars

Great experience from a great company!

There are so many reasons to trust this company. The doctors were insightful, encouraging and helpful. The cost was comparable to other companies. The packaging was always cold and secure. The customer service is top notch. It has been a very positive experience with this company dealing with weight loss.

July 17, 2026
Unprompted review
Sprout Health logo

Reply from Sprout Health

Hi Valerie, thank you so much for your kind words and for taking the time to share your experience. We're so glad to hear you've had a positive journey with us. Thank you for being part of the Sprout Health community. We're always here to support you!

Rated 5 out of 5 stars

Excellent experience.

Excellent experience.. easy to contact very prompt responses.. got my third month meds perfectly… excellent prices completely helped in injection amounts and explained things very nicely…better then MEDVi .. had nothing but problems with them and their customer service reps based in India were hard to understand..

May 29, 2026
Unprompted review
Sprout Health logo

Reply from Sprout Health

Thank you so much for your kind words, Raul! We're so glad you've had a great experience with us. It means a lot to be part of your health journey, and we're always here to support you.

Rated 5 out of 5 stars

Good Customer Service

So far, this is much better than the last company I was with!

July 13, 2026
Unprompted review
Sprout Health logo

Reply from Sprout Health

Hi Susan! Thank you so much! We're glad to hear you're having a better experience with us. We'll keep working to make it even better!

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