Circles 360 - Powered by StepLadder Reviews 161

TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

I joined stepladder to save and build credit. In my current circle 2 members have 3 hands and 1 of these people has drawn consecutively over 3 months which is really disappointing and not random in my... See more

Company replied

Rated 5 out of 5 stars

I Joined stepladder to get enough funds for a deposit to purchase my first home. I wasn’t sure if it was going to help me in any way. I went ahead anyway as I believe in doing things that are outside... See more

Company replied

Rated 5 out of 5 stars

3rd year with SL. I too had the experience of receiving savings on the last day, however I recently joined a new circle and I was selected for a draw. Step ladder is great for various reasons, sa... See more

Company replied

Rated 5 out of 5 stars

I joined StepLadder last year in December, got drawn 2 months after, what can I say, best concept ever! I am pleased to see that many people already bought their house using Stepladder and I look forw... See more

Company details

  1. Non-Bank Financial Service

Written by the company

We don’t need another finance app - we need each other... Circles 360 is the simplest way to organise group saving without chasing, creating spreadsheets, or awkward messages. Instead of relying on credit or saving in isolation, Circles 360 gives friends, families and communities a simple digital tool to organise structured savings groups. Participants agree on an amount and schedule, track progress transparently, and pay each other directly using their own bank accounts. The platform provides the structure, visibility and accountability that make saving together easier. Saving in groups has existed globally for generations. Circles 360 simply brings this trusted behaviour online.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

161 reviews

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Rated 5 out of 5 stars

Very helpful for easily keeping you…

Very helpful for easily keeping you disciplined whilst saving so that you can reach your goals

October 15, 2019
Unprompted review
Circles 360 - Powered by StepLadder logo

Reply from Circles 360 - Powered by StepLadder

Thanks Mercedes. So pleased you are finding your Stepping Out circle helpful. Fab having you as a member.


Lucy

Co-Founder and Head of Membership

Rated 5 out of 5 stars

Excellent service

October 8, 2019
Unprompted review
Circles 360 - Powered by StepLadder logo

Reply from Circles 360 - Powered by StepLadder

Thanks Kemme. Great having you as a member of StepLadder. Hope to see you soon at a Member Open House night!

Lucy

Lucy Mullins
Co-Founder and Head of the Membership Team

Rated 5 out of 5 stars

Stepladder gives you the sense of accomplishment.

Stepladder helps you save conveniently for your property and also make sure you use the saved up money for the property purchase.
It gives your the sense of an accomplishment knowing that you are able to save money.

October 8, 2019
Unprompted review
Circles 360 - Powered by StepLadder logo

Reply from Circles 360 - Powered by StepLadder


Thanks Ade. Great having you as a member of StepLadder. Hope to see you soon at a Member Open House night!

Lucy

Lucy Mullins
Co-Founder and Head of the Membership Team

Rated 5 out of 5 stars

Saving with Ease

All through the on-boarding process I had a lot of questions and those who helped me on my way in joining my ‘First Steps’ circle were very patient and knowledgeable! My experience overall has been enjoyable and Step Ladder have helped me on my journey to saving for my first property!

September 6, 2019
Unprompted review
Rated 5 out of 5 stars

Great way to save

September 6, 2019
Unprompted review
Circles 360 - Powered by StepLadder logo

Reply from Circles 360 - Powered by StepLadder

Thanks Harriet. Great having you as a member of StepLadder.

Lucy

Lucy Mullins
Co-Founder and Head of the Membership Team

Rated 5 out of 5 stars

Great service

Great service. Staff are always on hand to help. I never would have thought I would draw so quickly. Helpful through all steps.

August 12, 2019
Unprompted review
Circles 360 - Powered by StepLadder logo

Reply from Circles 360 - Powered by StepLadder

Thanks so much Mrs Omonkhegbe. Great to have you as a StepLadder member and we're excited to help you on the journey to now buying your own home!


Lucy

Co-Founder and Head of the Membership Team

Rated 5 out of 5 stars

Amazing

Amazing and trustworthy people and process.

August 12, 2019
Unprompted review
Circles 360 - Powered by StepLadder logo

Reply from Circles 360 - Powered by StepLadder

Thanks so much Sara - great to have you as a StepLadder Member!

Lucy

Co-Founder and Head of the Membership Team

Rated 5 out of 5 stars

An excellent and brilliant system.

An excellent and brilliant help with saving for your dream home, or other projects.

July 11, 2019
Unprompted review
Circles 360 - Powered by StepLadder logo

Reply from Circles 360 - Powered by StepLadder

Thanks so much Samson - great to have you as a StepLadder Member!

Lucy

Co-Founder and Head of the Membership Team

Rated 5 out of 5 stars

The best thing I have done in a long…

The best thing I have done in a long time. Easy way to save up for anything and if you lucky you get the money earlier:). Thank you StepLadder.

June 27, 2019
Unprompted review
Circles 360 - Powered by StepLadder logo

Reply from Circles 360 - Powered by StepLadder

Thanks Lila. Delighted to have you as a member!

Lucy
Co-Founder & Head of the Membership Team

Rated 5 out of 5 stars

Amazing way to save money and great…

Amazing way to save money and great customer service too will use over and over again. I am already recommending to friends and family

June 25, 2019
Unprompted review
Circles 360 - Powered by StepLadder logo

Reply from Circles 360 - Powered by StepLadder

Thanks Catherine. Delighted to have you as a member. Here's the link for recommending people so we can reward you - https://joinstepladder.com/referral/

Lucy
Co-Founder & Head of the Membership Team

Rated 5 out of 5 stars

Phenomenal platform

June 11, 2019
Unprompted review
Circles 360 - Powered by StepLadder logo

Reply from Circles 360 - Powered by StepLadder

Thanks Navjot. Great to have you as a member of two of our circles! We can't wait to help you get on the property ladder!

Lucy

Lucy Mullins
Co-Founder and Head of the Membership Team

Rated 5 out of 5 stars

Brilliant service

Great support from the Step Ladder team, making the process easy to understand and straight forward!

June 10, 2019
Unprompted review
Circles 360 - Powered by StepLadder logo

Reply from Circles 360 - Powered by StepLadder

Thanks GP. Great to have you as a member and delighted you've got your deposit. We can't wait to help you get on the property ladder!

Lucy Mullins
Co-Founder and Head of the Membership Team

Rated 3 out of 5 stars

Surely if you are saving for example…

Surely if you are saving for example £500 per month then 'win your deposit early ' the fact you have a £500 debt going out every month untill you have paid back what you owe would go against your chances of securing a mortgage even with the deposit?

£500 outgoings per month on top of regular Bill's is alot and would be frowned upon by alot of mortgage providers

May 30, 2019
Unprompted review
Circles 360 - Powered by StepLadder logo

Reply from Circles 360 - Powered by StepLadder

Hi Laura,

Thanks for your comments.

We totally understand that £500 is a lot of money per month, that’s why we offer circles from £25 a month through to a £1,000 a month to match people’s affordability and goals.

We engage with many leading national banks and building societies to align our underwriting and affordability methodologies.

The total amount you can borrow could be affected by the net amount to be repaid, but also by factors like your credit and employment history. Joining a StepLadder Circle could be beneficial as another contributor to your credit history showing that you can reliably pay back a large amount each month.

I hope that helps. If you have any questions at all, please do not hesitate to contact me directly: l.mullins@step-ladder-solutions.com or call 0333 8801658.

Lucy Mullins
Co-Founder and Head of the Membership Team

Rated 1 out of 5 stars

Unprofessional, don’t trust them with your personal information

Just returned a missed call from this company. Very unprofessional, asked me my name then proceeded to tell me another persons email address and ask me if that was me. Aside from the unprofessional manner from the gentleman on the phone the obvious data breach didn’t seem to phase him at all and he just said he would remove my e-mail. Doesn’t seem like a legit company I’d be very cautious sharing your personal information with them.

May 28, 2019
Unprompted review
Circles 360 - Powered by StepLadder logo

Reply from Circles 360 - Powered by StepLadder

Hello Ashleigh,

I am extremely sorry to hear about your experience. I can assure you we take data privacy very seriously and I will be looking into this as a matter of urgency. If you have any questions please don’t hesitate to contact me on l.mullins@step-ladder-solutions.com or call 0333 880 1658.

Lucy Mullins - Co-Founder and Head of the Membership Team.

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