Form is very easy to fill in -hardest part was signing the document! Support for queries is excellent both from the join the claim site -done on what’s app and also contacted KP law for queries who we... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Was very easy and helpful thank you and I hope that the claim is put to good use as I am very disappointed in such a data breach and worries me that I have been a coop member and the security is not... See more
Company replied
Really appreciated the help given as had to stop the application part way thru as my wife was out with the Sparks Card but was able to recommence where I had left off. Great service! 👍
Company replied
Never really give Coop claim a thought until I read details of what actually happened,soo easy to fill in claim form & see what results
Company replied
Company details
Written by the company
Join the Claim is the UK’s leading consumer hub for group legal actions. We are not a law firm. Our role is to raise awareness of corporate wrongdoing – from data breaches to unfair practices – and, where appropriate, connect potential claimants with SRA-regulated UK partner law firms running legitimate no-win, no-fee group claims. We understand that joining a group action can feel confusing or intimidating. Legal language is often complex, and the process can seem unclear. That is where we come in. With a focus on clarity and transparency, we explain potential claims in plain English, outline what they involve, and make it clear when compensation may be available. If a partner law firm is actively running a claim, we offer free online eligibility checks so you can quickly see whether you may qualify. If eligible, we can connect you directly if you decide you want to proceed. If a claim has not yet launched, you can register for updates and stay informed. We may receive a referral fee from the law firms we introduce, but we do not charge you to check your eligibility or register for updates. At its heart, Join the Claim exists to make collective justice more accessible, straightforward and easier to understand.
Contact info
United Kingdom
- info@jointheclaim.com
- jointheclaim.com
4.7
Excellent
776 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Join the Claim
Hi Darren, thank you for taking the time to leave this review and share your feedback with us. If there's anything we can help with or if you have any questions about the process, please don't hesitate to reach out to us directly.
Best regards,
The Join the Claim Team
Reply from Join the Claim
Hi M.Jones,
Thank you for your feedback and experience. We are glad to hear that you found the form easy to fill in. If you ever need help or have any questions, please don't hesitate to reach out directly.
Best regards,
The Join the Claim Team
Reply from Join the Claim
Hi Duncan,
Thank you for your review. We are glad to hear that you found it very helpful. If you ever need help or have any questions, please don't hesitate to reach out directly.
Best regards,
The Join the Claim Team
Reply from Join the Claim
Hi Julie,
Thank you for your review. We are glad to hear that you found it easy to fill in the claim form. If you ever need help or have any questions, please don't hesitate to reach out directly.
Best regards,
The Join the Claim Team
Simple and Easy to Follow.
January 9, 2026
Unprompted review
Reply from Join the Claim
Hi Pauleen,
Thank you for your review and for sharing your valuable feedback. We are glad to hear that you found it simple and easy to follow. If you ever need help or have any questions, please don't hesitate to reach out directly.
Best regards,
The Join the Claim Team
I AM 82 AND IT IS DIFFICULT FOR ME TO HAVE TO DEAL WITH THIS SITUATION. I HAD TO HAVE MY DEBIT CARD RENEWED BECAUSE OF THIS AND HAD TO CHANGE ALL MY DETAILS TO COMPANIES. MY BANK ADVISED ABOUT THIS
It is very difficult at the age of 82 and living alone to follow all the instructions given to me to set this up. Modern technology is hard to understand and difficult.
January 9, 2026
Unprompted review
Reply from Join the Claim
Hi Wendy,
Thank you so much for taking the time to share your experience dealing with a data breach and signing up to check your eligibility. We understand how hard it might be to have to learn how to use modern technology, and we try our best to make our eligibility checker as easy as possible so that everyone can do it hassle and stress-free.
Please feel free to reach out to us directly at info@jointheclaim.com if you need help during this process or have any questions.
Kindest regards,
The Join the Claim Team
It was easy to follow all the…
It was easy to follow all the instructions
January 9, 2026
Unprompted review
Reply from Join the Claim
Hi Gill,
Thank you for your review and for sharing your valuable feedback. We are glad to hear that you found the instructions easy to follow. If you ever need help or have any questions, please don't hesitate to reach out directly.
Best regards,
The Join the Claim Team
Reply from Join the Claim
Hi Caroline,
Thank you for your review and for sharing your valuable feedback. We are glad to hear that you found it very easy to understand. If you ever need help or have any questions, please don't hesitate to reach out directly.
Best regards,
The Join the Claim Team
Very easy to put claim in just waiting…
Very easy to put claim in just waiting now for a result
January 9, 2026
Unprompted review
Reply from Join the Claim
Hi Mr.Elrick,
Thank you for your review and for sharing your valuable feedback. We are glad to hear that you found it very easy to submit your claim. If you ever need help or have any questions in the meantime, please don't hesitate to reach out directly.
Best regards,
The Join the Claim Team
Simple to apply
January 9, 2026
Unprompted review
Reply from Join the Claim
Hi Catherine,
Thank you for your review and for sharing your valuable feedback. We are glad to hear that you found it simple to apply. If you ever need help or have any questions, please don't hesitate to reach out directly.
Best regards,
The Join the Claim Team
Good experience
So far everything seems very easy and straight forward. Thanks
January 8, 2026
Unprompted review
Reply from Join the Claim
Hi there,
Thank you for your review and for sharing your valuable feedback. We are glad to hear that you have found everything very easy and straightforward so far. If you ever need help or have any questions, please don't hesitate to reach out directly.
Best regards,
The Join the Claim Team
easy questions
easy questions
easy to follow quick and easy to fill in.
January 8, 2026
Unprompted review
Reply from Join the Claim
Hi Alan,
Thank you for your review and for sharing your valuable feedback. We are glad to hear that you found it quick and easy to fill in. If you ever need help or have any questions, please don't hesitate to reach out directly.
Best regards,
The Join the Claim Team
Easy steps to go through.
January 8, 2026
Unprompted review
Reply from Join the Claim
Hi Pam,
Thank you for your review and for sharing your valuable feedback. We are glad to hear that you found the steps easy to follow. If you ever need help or have any questions, please don't hesitate to reach out directly.
Best regards,
The Join the Claim Team
Easy to apply,seems to be a good…
Easy to apply,seems to be a good company. They have explained everything i need to know. Hopefully my claim will be successful.
January 8, 2026
Unprompted review
Reply from Join the Claim
Hi Kim,
Thank you for your review and for sharing your valuable feedback. We are glad to hear that you found it easy to apply. If you ever need help or have any questions, please don't hesitate to reach out directly.
Best regards,
The Join the Claim Team
Data Breach
Didn’t know about the data breach. As a cybersecurity professional I understand the harm that data theft can do to your life. No system is 100% impenetrable, though if the system has lacked CIA protection then the company is more culpable. (Confidentiality, Integrity and Availability - CIA). A system must provide CIA.
August 31, 2025
Unprompted review
Reply from Join the Claim
Hi Mr.John,
Thank you for your review and for sharing your valuable feedback. We are glad to hear that we could help you find out about the data breach. If you ever need help or have any questions, please don't hesitate to reach out directly.
Best regards,
The Join the Claim Team
My county is London but it is not on…
My county is London but it is not on the list of counties, only Londonderry.
January 8, 2026
Unprompted review
Reply from Join the Claim
Hi Ann,
Thank you so much for your feedback. We've tried to reach out to discuss this further and help you. Please don't hesitate to reach out directly to info@jointheclaim.com if you have any questions.
Best Regards,
The Join the Claim Team
Very easy instructions to follow. \
Very easy instructions to follow. Stressfree. A very good company in safe hands.
January 8, 2026
Unprompted review
Reply from Join the Claim
Hi Enid,
Thank you so much for your feedback. We are glad to hear that you found the process easy and stress-free. We really appreciate the trust. If you have any questions in the meantime, please don't hesitate to reach out.
Best Regards,
The Join the Claim Team
An easy process.
January 7, 2026
Unprompted review
Reply from Join the Claim
Hi Alison,
Thank you so much for your feedback. We are glad to hear that you found the process easy. If you have any questions in the meantime, please don't hesitate to reach out.
Best Regards,
The Join the Claim Team
Reply from Join the Claim
Hi Maria,
Thank you so much for your feedback. We are glad to hear that you found the process simple, clear and efficient. If you have any questions in the meantime, please don't hesitate to reach out.
Best Regards,
The Join the Claim Team
Reply from Join the Claim
Hi Chazwuzza,
Thank you so much for your feedback. We are glad to hear that you found the process easy and straightforward. If you have any questions in the meantime, please don't hesitate to reach out.
Best Regards,
The Join the Claim Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.