I love my therapist
I love my therapist. She’s better by far than my previous therapist.
March 10, 2025
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
Mental health support tailored to you, covered by insurance.
Contact info
United States
- jointhesupportnetwork.com
predatory pricing
My therapist was very kind and seemed like she genuinely wanted to help. However, this company feels predatory. I was told with my BCBS insurance, I would have to pay a $40 copay per visit which I was fine with. I was baited into paying my copay immediately, with them threatening to cancel my future appointments if I didn’t. So I added a card, paid my copay, then got a notice that I was charged $184 without my permission. I thought maybe it was a fluke? First visit fees? etc. Then I got billed the same $184 on the next visit. I also felt like my therapist would pressure me into scheduling another appointment each session when I started off saying I wanted two sessions per month maximum. Then I did my research and found out that the therapists lose their benefits if they do not schedule at least 25 sessions per week. When I received an “invoice” for my payments, I found it was literally $184 for ONE session. This is nowhere near what I discussed with intake. Feels like “drive thru therapy” to me. Overall not a good experience and I do not recommend this company.
February 5, 2025
Unprompted review
Amazing and helpful
January 15, 2025
I absolutely love my therapist
I absolutely love my therapist, Desiree! She is truly a Godsend; an answered prayer at this season of my life! I am very grateful!
January 8, 2025
Putting into action
It’s been great to finally have consular who not only helps me identify the root of my problems but also helps me come up with an action plan l.
December 30, 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.