JoinToy Reviews 432

TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

After one month the shipment hasn’t been picked up by carrier. No responses to enquiries from shop. Messages haven’t even been read.

Rated 5 out of 5 stars

Fast shipping, great service. All in all an experience i can recommend and would definetely choose again.

Rated 5 out of 5 stars

Perfect and fast processing and delivery. Great shop, always a pleasure to shop here. Goods arrived well packaged - perfect! There were no missing or defective parts. Questions were answered immediat... See more

Rated 2 out of 5 stars

Two parts were missing of one order and i wrote twice without ever getting an answer. Another order i placed was now suddenly canceled one month later and i got 5 Euro less money back than i payed one... See more

Company details

  1. Toy Store

Written by the company

Bricks Dealer of Brands like: Mould King, King, Decool, CaDa, UrGe, RAEL, 18K and more


Contact info

3.6

Average

TrustScore 3.5 out of 5

432 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great!

Great products, great prices, great service, great shop! Everything went flawlessly multiple times with purchases to Germany

July 12, 2021
Rated 1 out of 5 stars

Wanted to place a large order with them…

Wanted to place a large order with them given their apparent pricing, but you can't see the product information, get a shipping estimate, or pretty much do anything else on the site unless you register.

Save your time. Back to yourwobb for me!

June 29, 2021
Unprompted review
Rated 1 out of 5 stars

Schlechter Kundenkontakt, schlechte Verpackung

I have ordered the Tiger I from Cada. Since I wanted to stream an unboxing and later give away the tank, I ordered with original packaging. It does state that they do not guarantee the $10.5 packaging, but everything should come in "good foam". With this I have experience that fits. It came in a plastic wrapped with padding and looks 0/10. No response to inquiries, the message was not even read. Approached Paypal and asked for assistance. The solution: "Return at your own expense ($ 30)" Thanks for nothing!

June 21, 2021
Unprompted review
Rated 4 out of 5 stars

Bad support

Shipping was fast, but several bags are missing. Ticket created a month ago and no reply until today.

Never again!

UPDATE:
PayPal Buyer Protection filed and a few hours later the ticket was finally answered. The missing parts were then shipped immediately.

June 15, 2021
Unprompted review
Rated 1 out of 5 stars

Did a custom brick order (350€!) over…

Did a custom brick order (350€!) over jointoy. First was everything fine. Some parts arrived but this was everything. More than the half of the parts are still missing. After over a year of waiting, 4 month of no response (not even via facebook private, facebook company or company homepage) this is my last hope.

June 10, 2021
Unprompted review

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