We are a small family contracting business using Joist for about ten years. Joist has worked well for us over the years. The technical part of it is fine but the best thing is their customer servi... See more
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Joist has really helped in bringing a more professional estimate and invoice system to my small company. I particularly like that I can add pictures to each line item. Been using it for a few years a... See more
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Stable system with integrated payment options. It would be helpful if clients would sort by last name. I have to enter clients as lst, first which them appears on their invoice that way.
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The tools and options they provide for creating Estimates & Invoicing are very useful. I’ve never had the App crash, so reliability is high. They also provide useful upgrades that should be recognized... See more
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Company details
Written by the company
Joist is an invoicing tool for contractors that allows you to estimate, invoice, record, payments, and manage projects from anywhere. ✓ Quick estimates Send your client an estimate before you walk out the door. Say goodbye to the bottleneck of estimating...
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King Street West 393, M5V 3G8, Toronto, United States
- joist.com
4.5
Excellent
76 reviews
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IN MY OPION JOIST IS EXCELLENT.I CAN REVIEW MY DOCUMENTS GO BACK AND EDIT ETC.I FIND IT VERY EASY TO USE AND LIKE ANY PLATFORM IF YOU NEED OR WANT MORE FEATURES YOU HAVE TO PAY EXTRA,WHICH SEEMS TO BE FAIR.I LIKE HOW IT SAVES ALL INFO THE BEST.YOU CAN GO BACK REVIEW AND FOLLOW UP EASY.HIGHLY RECOMEND.
November 12, 2025
Reply from Joist
Hi Laszlo, thank you for your kind words. We are so glad that you are enjoying all the features Joist has to offer. We hope to continue working with you!
Reply from Joist
Hi there, we are so happy that you have entrusted Joist with helping you and your team. Thank you for taking the time to share your kind words. We hope to continue working with you
Reply from Joist
Hi John, we are glad to hear that you are enjoying Joist. Thank you for being a loyal Joist user. We hope to continue working with you!
Reply from Joist
HI there, thank you for taking the time to share your experience with us. You can learn more about how to use Joist.com; Under resources, there are blog posts with how-tos for all things Joist. You can also reach us at hello@joist.com any time if you have any questions.
App is great
App is great! Only a few things I’d like to see adjusted or option of adjusting:
1) when you send an estimate it shows the total estimated dollar amount on the top right, which to me makes it easy for the client to look at the # and not read what we have estimated for the work so if explained in that manner they maybe wouldn’t be “sold” on our estimate compared to other companies as. Our work description may be more inclusive of extra work or results etc.
so the fix :
would be to have an option to show the number only on the bottom total .
2) sometimes when we send an invoice to the client to their cell # they are unable to open in the text/click on option to open up the invoice and this has caused a few issues as we do a great deal of etransfer for payment .
Fix: clarify if there is a reason for this or changes we can make on the settings or like wise as we haven’t been able to see one on the help portion of the app.
Other than that we love it!
November 13, 2025
Reply from Joist
Hi Jeremy, thank you for taking the time to give us your feedback. We are always looking for ways to make Joist more efficient and effective. Regarding your second point, please reach out to hello@joist.com if you have additional context for us and we would be happy to investigate further into this.
The app is great for a solid estimate…
The app is great for a solid estimate and invoice app, but it holds you to it where you can't just send an estimate or an invoice without having to just send it as a informational record for the customer. It always locks you in to implement it to yoir books, rather than just floating out a invoice if the customer chooses to pay by check in person. I dont use the pay online option because mine didnt cooperate and was a bit of a pain to integrate.. it kept kicking me out so I just take check or have my invoices sent straight from my accountant through qb..
November 13, 2025
Reply from Joist
Hey Carlos, thanks for the feedback! Our team is here to help you get set up with online payments. It sounds like you might be running into a small technical issue and we'd be glad to look into that for you -- it's probably a simple fix. Feel free to email us at hello@joist.com or reach out to us through the messenger in the help section of the app. Look forward to hearing from you!
Easy to use for small business.
System is simple to use and perfect for a small business. Only option I would like added is a simple check register to track balances.
November 13, 2025
Reply from Joist
Hi Jason. We are happy to hear that Joist has been beneficial to your small business. Thank you for taking the time to share your thoughts; we will send this to the product team. In the meantime, we hope you continue to enjoy Joist.
Used joist from just myself and a…
Used joist from just myself and a helper to now I have 6 employees great product! Fair price! Great features, been complimented multiple times on estimate presentation being great!
November 13, 2025
Reply from Joist
Hi there, we are so glad to see your business grow and love that we get to be a part of that. Thank you for your support of Joist and we hope to continue working with you.
Reply from Joist
Hi there, thank you for taking the time to share your thoughts. We hope you continue to enjoy Joist for your business.
Joist is amazing
Joist is amazing, very easy to use their app. User friendly and it got better in the last few yrs too. Most customers just love it,,
November 13, 2025
Reply from Joist
Hi there, thank you for your kind words. We are so glad that not only are you enjoying Joist for your business, but also that your customers enjoy it too. We hope to continue working with you.
Font options
I will like to have the options to change the font and highlight the letters and also change the the size of the letters and everything is good to me
November 13, 2025
Reply from Joist
Hi Uriel, thank you for sharing your experience with us. We are always looking for ways to improve Joist to make it easier for businesses like yours. This is very helpful feedback for our product team. If you have any further inquiries and questions for us, please do not hesitate to reach out to hello@joist.com
I’m not very techie and I find this app…
I’m not very techie and I find this app easy to use, looks very neat and professional.
November 13, 2025
Reply from Joist
Hey Mike, we’re so glad to hear that you are enjoying the Joist app. We pride ourselves on making Joist simple and easy for our users. Thank you for taking the time to share your experience.
Happy with app
Happy with app. Easy to use and when there is an issue always get help. Good job !!!.
November 12, 2025
Reply from Joist
Hi Hector. Glad to hear that our team has been able to help you out. Thank you for taking the time to give us your feedback. We hope to continue working with you!
I’ve had Joist for years
I’ve had Joist for years, and it had been great… until.. a couple things. Your pricing is probably not the best. It’s increased over time with really no new features to back it up
Not being able to access client info that’s already saved and has 3 steps to add client info into a new estimate or invoice is not my favorite
Lastly, in my mobile, if I’m creating a “New Item” for an invoice and I’m typing up details for that items, it will not auto-save. This cost me time as I was going back and forth between apps to price my work correctly when Joist decided to restart itself and I lost all info I had typed for that “new Item”. Not ideal ….
November 8, 2025
Reply from Joist
Hi Esteban, thank you for being a loyal Joist customer and taking the time to provide us with such insightful feedback. We are always looking for ways to make Joist more efficient for our users. We have forwarded your feedback to the product team. In the meantime, feel free to reach out to hello@joist.com if you have any additional questions or concerns.
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