JoJamesJewellery Reviews 

908
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the beautiful and well-made jewelry, often highlighting its quality and unique designs. Many appreciate the wide selection available, making it easy to find pieces for various occasions and outfits. The ordering process is frequently described as easy, and the delivery service is consistently noted for being fast and efficient. Reviewers also commend the lovely packaging, which often includes thoughtful touches like free items, and the reasonable pricing of the products. However, some people were dissatisfied with a recent purchase, mentioning that a rose gold colored bead bracelet tarnished quickly after only a couple of hours of wear.

What people talk about most

Product

People report positive experiences with the product, consistently praising the beautiful, high-quality... See more

Delivery service

Customers had positive experiences with delivery service, consistently highlighting fast and quick delivery... See more

Quality

Reviewers express high satisfaction with the quality of the products, frequently describing them as... See more

Order

Reviewers highlight positive aspects of order, with many customers expressing satisfaction with the ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I meet jo on the barbican a few weeks ago and it was lovely to see her I have about 50 pieces of jewelery I just love it and the way it shine jn the sun I will keep on buying thank you jj

Rated 5 out of 5 stars

Beautiful products as always made with love. The items I bought were Christmas gifts so the free item very kindly included was received with gratitude and I will keep for myself! Thank you so much! 🫶... See more

Company replied

Rated 5 out of 5 stars

I love the jewellery, it’s really well made and looks really pretty. I’ve found that communication has always been amazing and nothing is too much trouble.

Company replied

Rated 5 out of 5 stars

A good website and easy to order. Orders arrive very well packaged and presented and they come in good time. And of course the jewellery is beautiful. I have ordered many times. I recommend Jo James j... See more

Company replied


Company details

  1. Jewelry Store

Information provided by various external sources

We are a family run business, which was created in the summer of 2014. It started with just myself (Jo) and a handful of beads. I had no plan, no goal and absolutely no idea of where this journey would go. Here I am, 5 years in and now I can dare to call myself an established business and growing rapidly. We have a network of beaders, including many family members and those who I consider being friends. An army of consultants championing the Jo James brand and some of these ladies are entering their 3rd or 4th year and this is a testament to the brand that they too love with a passion. We primarily use glowing beads that catch and reflect the light creating a mesmerising, almost hypnotic glow. We love to sparkle at Jo James and have a range to glitter and glow. We also have a popular range of semi-precious gemstones, which all carry their own spiritual meaning and this is a range that will be increasing vastly in the coming weeks and months. We probably have the largest choice of bracelets, necklaces, anklets, and earrings. you'll certainly be spoilt for choice.


Contact info

4.9

Excellent

TrustScore 5 out of 5

908 reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(908)

38 reviews in the last 12 months

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Rated 4 out of 5 stars

2 of the 3 brackets are very large so…

2 of the 3 brackets are very large so can’t wear as too large for wrists. 1 green bracket is lovely and fits perfect

After this review the company contacted me and rectified my disappointment. Thank you for your prompt response.

August 7, 2023
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Reply from JoJamesJewellery

Hi Sharon, I'm replying immediately (just seen a notification) as just seen you've reviewed my business as a two star as your bracelets are too big, but you say the third one fits perfectly. I'm a little bit confused as they're made to the same measurements and should be the same. It's advisable to reach out personally as I say I'm a little confused.

Rated 5 out of 5 stars

Child’s anklet

My granddaughter was very happy with her anklet bracelet. The item was delivered on time. 10/10.

July 30, 2023
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Reply from JoJamesJewellery

Thank you kindly

Rated 5 out of 5 stars

Sea Shanty Bracelets

I already received the tropical sea shanty bracelet as a gift and ordered myself the sandy sea shanty for the other arm. They are both beautiful. Received very fast, communication great too.

July 23, 2023
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Reply from JoJamesJewellery

Thank you so much for taking the time to review.

Rated 5 out of 5 stars

Great value for money and lots of…

Great value for money and lots of lovely colours available. Several of my friends have also bought jewellery from this site after seeing mine.

July 2, 2023
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Reply from JoJamesJewellery

Thank you for taking the time to review and for spreading the love!

Rated 5 out of 5 stars

Viewed this item on line for a gift

Viewed this item on line for a gift
The process was easy and simple to use which delighted me as web sights can be difficult
The item came second class post
Wrapped well
Exactly as described on the website
Well done JoJames
Excellent product ❤️

July 2, 2023
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Reply from JoJamesJewellery

Thank you for your lovely review x

Rated 5 out of 5 stars

I just love the designs

I just love the designs, my friends always comment on my ankle bracelets. The customer service us grear and delivery is always super fast.

June 25, 2023
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Reply from JoJamesJewellery

Great review, thank you so much 😊

Rated 5 out of 5 stars

Arrived quickly

Arrived quickly, lovely individual gift bags, sweet childrens jewellery at a very reasonable price. My Niece was happy. I do recommend, based on my experience.

June 27, 2023
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Reply from JoJamesJewellery

Thank you so very much for a great review 😊

Rated 5 out of 5 stars

Stunning vibrant lanyard

Fantastic experience as Jo followed my exact request to use only blue beads in my work lanyard. Excrement value for money. Looks stunning and it will make me happy wearing it! Thank you Jo 😊

June 25, 2023
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Reply from JoJamesJewellery

I’m so happy that your lanyard makes you happy, my job is done!

Rated 5 out of 5 stars

Oceanic bracelet

Ordered the oceanic bracelet to match the anklet and it is gorgeous, had a few compliments on it saying how pretty it was

June 25, 2023
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Reply from JoJamesJewellery

Thank you so much for taking the time x

Rated 5 out of 5 stars

Beautiful colours and quick friendly…

Beautiful colours and quick friendly service Have bought many items for myself and as gifts. Excellent value for money. Would definitely recommend to others and will place many more orders myself.

June 23, 2023
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Reply from JoJamesJewellery

Thank you Jane. You and all my customers, mean the world!

Rated 3 out of 5 stars

Beautiful anklets but one snapped…

Beautiful anklets but one snapped within a day of wearing it.

June 4, 2023
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Reply from JoJamesJewellery

Hi Charlotte, so sorry this happened. I wish you'd have contacted me directly before leaving 3 stars against my business. Not to worry. Best wishes Jo

Rated 5 out of 5 stars

Stacking neutral braclets

Just purchased some neutral braclets to add to my ever increasing collection. I LOVE how I can mix them up to add a touch of glamour and pair with any outfit - I like to stack a few together to add a pop of interest. Products and service is the best, you will not be dissappinted

June 17, 2023
Unprompted review
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Reply from JoJamesJewellery

Lovely lovely review. Thank you

Rated 5 out of 5 stars

Anklet & bracelets

Items exactly as described, lovely packaging and dispatched quickly. Thank you!

June 2, 2023
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Reply from JoJamesJewellery

My pleasure. Thank you too

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