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Review summary

Created with AI, based on recent reviews

Evaluating 98 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent customer service, highlighting the staff's helpfulness, politeness, and quick responses. Many people appreciate the wide selection of games, the ease of deposits, and the generally fast and straightforward payout processes. The overall experience is often described as fun and fair, with many enjoying the bonuses and rewards offered. However, some people were dissatisfied with the withdrawal process, reporting significant delays, repeated requests for documentation, and difficulties in receiving their winnings. A few other people also expressed serious concerns about the legitimacy of the site, mentioning issues with not being able to withdraw funds, impossible wagering requirements, and concerns about the transparency of their operations.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the agents for... See more

Payment

People report positive experiences with payment, highlighting fast payouts and straightforward withdrawal... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being helpful,... See more

Website

Users describe positive interactions with the website. Many reviewers praise the site for its fast deposits... See more

Product

Consumers find the product to be positive, highlighting a great choice and good selection of games, including... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Grace was fantastic.. couldn't be more helpful and polite.. she went beyond what any other customer service would do for me... thamk you Grace

Company replied

Rated 5 out of 5 stars

Deposit took long time so grace going out of the way helped me and gave some extra spins. Brilliant customer service

Company replied

Rated 5 out of 5 stars

I’ve been playing Jokabet for a long while now, never had any problems, customer service is always quick, polite and helpful. HIGHLY RECOMMEND

Company replied


Company details


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

awesome staff

awesome staff

June 4, 2025
Unprompted review
Jokabet logo

Reply from Jokabet

Hello, Yasser!
We truly appreciate your kind words. It means so much to us! We're excited to welcome you back to our website soon. Your support and trust motivate us to continually improve and deliver the best experience possible.
Best regards,
JokaBet Team

Rated 5 out of 5 stars

Great operator

Great operator, solved the issue straight away!

June 1, 2025
Unprompted review
Jokabet logo

Reply from Jokabet

Hello, Petru!
We truly appreciate you sharing your great experience with us. It means so much to our team. We're excited to welcome you back to our website soon. Your trust and support motivate us to continuously enhance our service and deliver the best experience possible.
Best regards,
JokaBet Team

Rated 5 out of 5 stars

Was good not slow and fast

Was good not slow and fast

May 29, 2025
Unprompted review
Jokabet logo

Reply from Jokabet

Hello, Craig!
Thank you for your kind words and for sharing your positive experience. Your support truly means a lot to us. We’re excited to welcome you back to our website soon, and your trust motivates us to keep enhancing our services to deliver the best possible experience.
Best regards,
JokaBet Team

Rated 5 out of 5 stars

Good payouts

Good payouts, lots of games. Great site

May 26, 2025
Unprompted review
Jokabet logo

Reply from Jokabet

Hello, sanuradasilva!
Thank you for sharing your positive experience. It means the world to us. We look forward to seeing you again on our website. Your support and trust inspire us to keep improving and providing the best experience possible.
Best regards,
JokaBet Team

Rated 5 out of 5 stars

Good games and bonus

Good games and bonus

May 25, 2025
Unprompted review
Jokabet logo

Reply from Jokabet

Hi there, Keaton!
Thank you for your kind words! Hearing about your positive experience means a lot to us. We can’t wait to have you back on our site. Your trust and support push us to continue improving and offering top-notch service.
Best regards,
JokaBet Team

Rated 5 out of 5 stars

top casino.great bonuses and always…

top casino.great bonuses and always winning👌

May 22, 2025
Unprompted review
Jokabet logo

Reply from Jokabet

Hello, Michael!
We’re so grateful for your feedback! Knowing that you had a good experience is incredibly rewarding for us. We look forward to your next visit to our website. Your trust inspires us to continually raise the bar.
Warm regards,
JokaBet Team

Rated 4 out of 5 stars

Helpfull told me what I needed to know

Helpfull told me what I needed to know

May 23, 2025
Unprompted review
Jokabet logo

Reply from Jokabet

Hello, Michael!
We truly appreciate you sharing your positive experience with us. It means so much to our team. We’re excited to welcome you back to our website soon. Your support and trust motivate us to keep enhancing our service and delivering the best experience possible.
Best regards,
JokaBet Team

Rated 4 out of 5 stars

Eugene was great with my helping me…

Eugene was great with my helping me understand my issue great customer service thanks for your help Patrick bingham

May 22, 2025
Unprompted review
Jokabet logo

Reply from Jokabet

Hello, Patrick!
Thank you for your kind words and for sharing your positive experience. It truly means a lot to us. We're excited to welcome you back to our website soon. Your trust and support motivate us to keep enhancing our service and delivering the best experience possible.
Best regards,
JokaBet Team

Rated 5 out of 5 stars

Great

Great, helpful casino, always available for assistance, and great wins too

May 21, 2025
Unprompted review
Jokabet logo

Reply from Jokabet

Hello, Jordan!
Thank you for sharing your great experience with us. It truly means a lot. We’re excited to welcome you back to our website soon. Your trust and support inspire us to keep improving and delivering the best possible experience.
Best regards,
JokaBet Team

Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service, always pays out on time and great bonuses.

May 18, 2025
Unprompted review
Jokabet logo

Reply from Jokabet

Hello, Jamie!
We're so grateful for your kind feedback. Knowing that you had a great time with us makes all the difference. Your support drives us to keep improving and offering the best experience we can. Hope to see you again soon!
Best regards,
JokaBet Team

Rated 5 out of 5 stars

Superb game choice and fantastic…

Superb game choice and fantastic customer support

May 16, 2025
Unprompted review
Jokabet logo

Reply from Jokabet

Hello, Matt!
We truly appreciate you sharing your positive experience. Your feedback means the world to us and motivates us to keep enhancing our services. We can’t wait to welcome you back to our website.
Best regards,
JokaBet Team

Rated 5 out of 5 stars

Been playing with jokabet for a few…

Been playing with jokabet for a few years now and enjoy my experience completely never had a issue

May 12, 2025
Unprompted review
Jokabet logo

Reply from Jokabet

Hello, Roxanne!
Thank you for your wonderful feedback. Knowing you enjoyed your time with us inspires us to keep striving for excellence. We look forward to seeing you again soon on our website.
Best regards,
JokaBet Team

Rated 5 out of 5 stars

Brilliant casino good variety of games…

Brilliant casino good variety of games and the game that pay out great service from the team

May 14, 2025
Unprompted review
Jokabet logo

Reply from Jokabet

Hello, Clare!
We truly appreciate you sharing your positive experience with us. It means a great deal to our team. Your trust and support motivate us to continue enhancing our services and delivering the best possible experience. We look forward to welcoming you back to our website soon!
Best regards,
JokaBet Team

Rated 5 out of 5 stars

10/10

10/10. Customer service is always amazing. Yes I’ve gone long without a win before. But that’s gambling. I’ve also won multiple times in a row. Site is easy to use never experience any major issues. Any small issue is instantly resolved. Depositing is easy. Withdrawing is easy. Best casino I’ve used no need to go anywhere else.

May 14, 2025
Unprompted review
Jokabet logo

Reply from Jokabet

Hello, Harry!
Thank you so much for your kind feedback. Hearing that you had a positive experience means a lot to our team. Your trust encourages us to keep pushing forward and offering the best we can. We can’t wait to welcome you back!
Best regards,
JokaBet Team

Rated 5 out of 5 stars

Excellent service and selection of…

Excellent service and selection of games, highly recommended.

Great withdrawal speed.

May 11, 2025
Unprompted review
Jokabet logo

Reply from Jokabet

Hello, M C!
We’re grateful for your thoughtful message! Knowing that you enjoyed your time with us is the best reward we could ask for. Your continued trust and support inspire us to keep raising the bar. Looking forward to having you back on our site!
Best regards,
JokaBet Team

Rated 1 out of 5 stars

Scam company….

Scam company never answer to email after my complaint becouse they are not allowed in uk , so is no guarantee you will get the money …. But they are quite aggressive whit marketing…

December 13, 2024
Unprompted review
Jokabet logo

Reply from Jokabet

Hello, Cristian!
We deeply regret that you've encountered this issue. Rest assured, that we carefully consider each situation on an individual basis. We operate in strict accordance with our terms and conditions, which we strive to uphold consistently.
We hope for your understanding.
Best regards,
Jokabet Team

Rated 4 out of 5 stars

OK 👍 6eyyyytt

May 9, 2025
Unprompted review
Jokabet logo

Reply from Jokabet

Hello, Warren!
Thank you for sharing your positive experience. It means the world to us. We look forward to seeing you again on our website. Your support and trust inspire us to keep improving and providing the best experience possible.
Best regards,
JokaBet Team

Rated 5 out of 5 stars

Good site have won many times good…

Good site have won many times good customer support also

May 6, 2025
Unprompted review
Jokabet logo

Reply from Jokabet

Hello, Michelle!
Thank you for sharing your positive experience - it truly means the world to us. We’re excited to welcome you back to our website soon. Your trust and support motivate us to keep improving and delivering the best experience possible.
Best regards,
JokaBet Team

Rated 3 out of 5 stars

Good selection of games and great…

Good selection of games and great customer support

May 4, 2025
Unprompted review
Jokabet logo

Reply from Jokabet

Hello, Bernie!
Thank you for sharing your experience. It means the world to us. We look forward to seeing you again on our website. Your support and trust inspire us to keep improving and providing the best experience possible.
Best regards,
JokaBet Team

Rated 1 out of 5 stars

I hate this site

I hate this site, loose more than 3000£ , don’t give anything back, in free spins get -around 25£ no more, I regret that I ever play on this site, can’t get back any money

May 3, 2025
Unprompted review
Jokabet logo

Reply from Jokabet

Hello, Arturs!
We are sorry that our site did not meet your expectations.
Please be assured that the games on our platform are absolutely fair since we cooperate with the best providers in this field.
Winning combinations are generated entirely at random, and outcomes are not predetermined. As a result, it may take some time before you land a win.
Additionally, we would like to remind you that winnings are not guaranteed. We strongly encourage you to play responsibly and within your means. We strongly encourage responsible gaming and advise you to play within your means.
Best regards,
JokaBet Team

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