I did a free trial last year in October. It is not clear on the website that it will be auto renewed and that you will be signing up for a subscription. My Stepfather was diagnosed with cancer and I m... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Jolly.me is a scam because i did a €1 3 day trial before having to make a €28 a month subscription so on the 3rd day i tried cancelling and the cancel button didnt work, my bank blocked my card I had... See more
Seriously loneliness can lead to depression but since when my aunty that got engage to someone she met on this site, that was when I knew that this site is great, I want to say a big thank you to joll... See more
Weas more relevent and trustworthy than most these dating sites online now. Dont get the vibes of someone always trying tk scam you in this site, definitely would reccomend. Fun to chat with new peopl... See more
Company details
Written by the company
Jolly.me is a great place to find a better friend, partner, and soulmate. We’re a community of people with similar goals, values, and interests.
Contact info
United States
- jolly.me
4.0
Great
2K reviews
Replied to 90% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very nice and understandable support
March 9, 2025
Unprompted review
Scam
If you link your credit card good luck getting it unlinked.
Fake profiles.
Dont pay them anything. It requires both sides to have paid account to even text.
March 5, 2025
Unprompted review
Reply from Jolly
Hello!
We are sorry to hear that you had a negative experience. We are an international dating platform and fully comply with all legal regulations. To provide our users with continuous services, an automatic payment renewal system is used. The subscription fees are in place to maintain and improve the site, ensuring a safe and enjoyable experience for everyone. Communication on the platform is only available with a Premium subscription, which guarantees a comfortable experience and opens additional benefits like unlimited messaging and 24/7 chat support.
Many people are hesitant to start conversations and may activate the automatic greeting service, which could give the wrong impression. If you find this feature bothersome, please don’t hesitate to contact our support team at support@jollyme.zendesk.com, and we’ll be happy to assist you in turning it off.
They keep your credit card details…
They keep your credit card details to charge you automatically. Be very careful, this is not legal in my country. But they still do.
They also manage with Trustpilot to remove negative ratings
March 3, 2025
Unprompted review
Reply from Jolly
Hello, Ramiro! We understand your concerns and want to clarify that we fully comply with all legal regulations in the countries where we operate. To offer continuous service, we use an automatic renewal system for subscriptions. Our goal is to provide a high-quality, safe experience for all users, and subscription fees help us improve the platform. We’re committed to creating a positive and secure environment for meaningful connections. We encourage you to contact our support team if you need assistance with any payment-related issues. You can reach us via email at support@jollyme.zendesk.com, and we’ll be happy to help resolve any concerns you may have. Regarding Trustpilot, we value all feedback, and we always aim to improve our service based on it.
Customer service
Customer service very understanding and helped me with my account details
March 1, 2025
Unprompted review
Outright scam.
Utterly awful.
The platform is populated by scammers and chatbots.
February 28, 2025
Unprompted review
Reply from Jolly
Hello! We’re really sorry to hear about your experience. We strive to create a platform where real people can connect and form meaningful relationships. Many people are hesitant to start conversations and may activate the automatic greeting service, which could give the wrong impression. We take the safety of our users seriously and are constantly working to minimize dishonest activity. If you have encountered suspicious profiles, please report them to us. You can also reach out to our support team at support@jollyme.zendesk.com, and we’ll be happy to assist you.
Reply from Jolly
Hello! We're sorry to hear that you feel this way. Could you please share more details about your experience? We’d love the opportunity to assist you. Feel free to reach out to us at support@jollyme.zendesk.com, and we’ll do our best to help.
Good website I love it .
January 7, 2025
Unprompted review
It was cool but it was too expensive…
It was cool but it was too expensive for me that is why I stop using it
February 11, 2025
Unprompted review
Reply from Jolly
Hi! We're glad to hear that you found the platform cool! Regarding the pricing, we strive to offer competitive rates compared to other dating services—our Premium subscription is actually 25% to 50% more affordable than similar platforms. A subscription unlocks all features and opportunities to meet new people, making the experience even more enjoyable. If you ever decide to give it another try, we’d be happy to welcome you back! 😊
Great customer service
February 3, 2025
Unprompted review
I won’t suggest anyone scammers
I won’t suggest anyone, they are just scamming other, they’ll get your card details and then charge you lot of money I mean deduct random money from your account so think about before using it.
It’s just a scam
February 2, 2025
Unprompted review
Reply from Jolly
Hello! We are sorry to hear that you had a negative experience. We are an international dating platform and fully comply with all legal regulations. To provide our users with continuous services, an automatic payment renewal system is used. We want to clarify that our goal is to provide a high-quality service to all users. Our platform offers a range of features designed to help people connect and find meaningful relationships. The subscription fees are in place to maintain and improve the site, ensuring a safe and enjoyable experience for everyone. Please feel free to email us at support@jollyme.zendesk.com. We’ll be more than happy to assist you with any concerns.
The site is full of nothing but fake…
The site is full of nothing but fake profiles and scam artists, no real people on there, don't waste your time!
January 31, 2025
Unprompted review
Reply from Jolly
Hello!
We’re sorry to hear about your experience. We take the quality of our community very seriously and work hard to ensure that all users are real people looking for meaningful connections. Many people are hesitant to start conversations and may activate the automatic greeting service, which could give the wrong impression. If you find this feature bothersome, please don’t hesitate to contact our support team, and we’ll be happy to assist you in turning it off.
If you come across any users that seem suspicious or dishonest, please let us know by reaching out to our support team. We value your feedback and are here to ensure your experience is positive.
About the app and customer care
I can give positive feedback ,the app is doing good , customer service they are doing good,they respond immediately and help where the can ,matt ,thank you for you good work
February 1, 2025
Unprompted review
Interesting service Jolly.me
Interesting service Jolly.me , a very quick chat with the support service, everything is clear without any unnecessary words, the subscription issues have been resolved
January 26, 2025
Unprompted review
Request to reopen my account:I opened an acount with this amazing…
I opened an account with this amazing site through a friend but couldn't login because I was blocked and I don't know the reason.
Could you please unblock me
Thank you
January 25, 2025
Unprompted review
Reply from Jolly
Hello! We’re sorry to hear that you’ve encountered this issue. Our main goal is to ensure that all users have a secure and enjoyable experience on our platform. It's possible that your account was suspended due to some unusual activity, as we take necessary precautions to protect our community.
Please feel free to reach out to our Customer Support team at support@jollyme.zendesk.com. Our dedicated specialists will be more than happy to investigate the situation and assist you in restoring your account.
Thank you for your understanding, and we look forward to resolving this as quickly as possible.
If I could give them zero stars I would…
If I could give them zero stars I would customer service is far from lacking I turned off auto pay and deleted my account but was charged by them anyways I got a auto response back from them but before that zero response for a week until they billed my again after the account was deleted stay far away from this scam company
January 21, 2025
Unprompted review
Reply from Jolly
Hello! We understand your frustration and sincerely apologize for any inconvenience. Please contact our support team at support@jollyme.zendesk.com with the details of your case, and we will be happy to assist you in resolving this issue as soon as possible. We appreciate your patience and look forward to helping you!
App is easy to use
App is easy to use, help is fantastic when needed. Would recommend
January 19, 2025
Unprompted review
Super strona super side fantastisch
Super strona super side fantastisch
January 12, 2025
Unprompted review
Scam not real
Cant see how its 5 star its terrible my fb accounts been hacked and everyone on here wants money and a piv card which is a id theft scam cant even find real people let alone real love
January 12, 2025
Unprompted review
Reply from Jolly
Hello, Mark! We are sorry to hear that you had a negative experience. Our platform connects real people looking for meaningful connections. Many people are afraid to start a conversation first and activate the automatic greeting service. Also, all comments are left from real users who have used our platform. Unfortunately, not everyone can find a perfect match, however most users are happy with the service provided.
If you have encountered suspicious activity, please report it to our support team at support@jollyme.zendesk.com. We also recommend never sharing personal or financial information with anyone. Let us know how we can assist you!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.