I did a free trial last year in October. It is not clear on the website that it will be auto renewed and that you will be signing up for a subscription. My Stepfather was diagnosed with cancer and I m... See more
Company replied
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I did a free trial last year in October. It is not clear on the website that it will be auto renewed and that you will be signing up for a subscription. My Stepfather was diagnosed with cancer and I m... See more
Company replied
Jolly.me is a scam because i did a €1 3 day trial before having to make a €28 a month subscription so on the 3rd day i tried cancelling and the cancel button didnt work, my bank blocked my card I had... See more
Seriously loneliness can lead to depression but since when my aunty that got engage to someone she met on this site, that was when I knew that this site is great, I want to say a big thank you to joll... See more
Weas more relevent and trustworthy than most these dating sites online now. Dont get the vibes of someone always trying tk scam you in this site, definitely would reccomend. Fun to chat with new peopl... See more
Jolly.me is a great place to find a better friend, partner, and soulmate. We’re a community of people with similar goals, values, and interests.
United States
Replied to 90% of negative reviews
Typically replies within 1 month
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What an abysmal experience this is. Nothing but an expensive rip off. If you do decide to dip in and have a look, USE PAYPAL because stopping payments is a real pain. Yes, I can have a 3 day trial for £0.99 but that's not the end of it, if you want access to the actual useful features, you need to pay more. Apparently, you'll need VIP Status. I have had an awful lot of messages, all machine generated. I asked a question that would take a human to answer and from 24 messages, one was a real person. Laughable. Also be aware, in Jan 2024 it's £54.00 per month! The site is awful to use, looks like it's been designed by somebody with very poor eyesight. All in all, I am not impressed. If you look, you will see all of the reviews that praise them are single tributes from what are obviously employees. All mention amazing support, none mention the tricks they use to try to get you to sign up. Very dubious practices.
Edit: 22/01/2024. I’ve just had notification from Jolly, the company I reviewed that if I don’t supply them with my full name and telephone number, they will cancel my review. They also asked for a reference number that I do not have. I can see this turning into a bit of a scrap. Still, I enjoy a challenge. Bring it on boys.
Edit:01/02/2024 - from 10 hours ago.
I can easily disable the subscription in the settings section. Untrue. I had to use PayPal, their website pushed me to PayPal to handle my subscription. You can always contact the Support Service; Yes, you can but you wait for your replies, they obviously don't have English as their first language as they ask for clarification in the most basic of sentences. I have zero issues with people that don't have English as their primary language, in fact, my best friends first language is Spanish. They hasten to add that registration is only available to 'real people'. OK, lets say I accept that, then please explain why I got over 20 messages that were machine generated with provocative headlines like 'Hey, I love your profile' and 'I'd love to meet with you' that were very obviously machine generated especially as zero replies other than one real person could answer a basic math question to sort out machine response from real people. According to them, it's a feature to help me start more conversations. Really? You think I want a conversation with a machine? If I wanted that, I'd use ChatGPT so I at least get some sensible answers.
I'm wondering how far you people want to take this because I hate rip off companies that try to take money from people that want human contact. Even free features on other sites give way more than you lot. If you still want to argue, send me another response.

Reply from Jolly
Lilla was very helpful in clarifying some issues I noted and clarifying how things worked with the application and where I stood with my account!
Hello I was charged for 50 euro without asking . They bypass Apple Pay need to press button.after 2 min contacted them .and the offer was 50% back wich im not sure I’ll get . This is really ugly behaviour and a fraud

Reply from Jolly
Had a good experience with Jolly's support team. Very quick response and they were of great help! Thank you Diago!
very good support service, they responded very quickly to my request for a refund, I am very grateful to them until they came yet, but they said that they would come later, I am very grateful for your understanding
Diego, support agent is great!
Hi I just need help here I payd for vip by mistake I wanted to pay for premium
My experience with this app, particularly with the paid subscription, has been disappointingly negative. Rather than providing a reliable service, the Jolly.me are engaged in fraudulent activities.
One major issue is the unauthorized withdrawal of funds from my card without any prior notice. I did not grant permission for such transactions. Such actions can only be construed as outright scamming.
Another significant drawback is the prevalence of fake accounts and bots. These bots will send you random messages, creating the illusion of activity within the app. Clearly, this practice is aimed at portraying the app as a lively service with engaged users, when, in fact, it's far from the truth.
Please take note of the numerous negative reviews, most of which are linked to funds being deducted without authorization. Additionally, the positive reviews raise suspicion, as they appear to be written by bots lacking any specific details, seemingly only to artificially boost the app's rating.
In conclusion, I strongly advise against using this application. Fraudulent practices, unauthorized fund withdrawals, and the artificial inflation of activity make it unreliable and unsafe for users.
In comparison to this problematic app, I would recommend considering alternatives such as Badoo or Tinder for a more reliable and user-friendly experience.
this website have very good support service and they helped me to resave money Thanks all support service for there work
Professional customer service;)) I recommend this app to everyone.
It a nice app
It is good dating app nice guys on
There easy to talk too
Glad I join x.
My dear lonely companions. Feel free to choose, the joker. we website against the cure of the disease that is spreading so much these days, which we call LONELINESS. We have no choice but to look for a partner on a dating website. Even here, success is not easy. However, all tasks will be easier with the JOLLY.ME website. You'll see Józsi
Automatic deduction occurred on my account, upon reaching out to customer care, the money was duly refunded.
I have lot of friends with this site actually this site grr
This is the best to join your heart desires and hook with girl near you
I would like to thank those who helped me with my payment. In the message I received, it was said that my money would be refunded to me within 14 days. I am waiting for it as soon as possible, thank you very much.
This is such a terrible site. I joined . Paid 1.99 to be able to view a few pictures. Next day fifty pounds taken from my account. They are offering me half the money back I’ve not used the site at all since joining. Really bad. Needs reporting.
I was having issues with the Jolly process being a bit hasty but speaking with a good Jolly helper... Maksim, I was assured of what to do and how to do it...the right way

Reply from Jolly
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